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WSUS update problem - Error 0x80244019

    Question

  • I have had a WSUS server running for a few months with Symantec Endpoint Manager on the same server, then all of a sudden things went sour, and i moved SEPM to another server, but WSUS still did not want to work, i then made a backup of all things necesary and uninstalled WSUS and reinstalled it and copied back the backups.  Almost instantly all the clients that was on the "old" installation popped back up (good right ?) then i noticed that they did not update, so i deleted them in the wsus console and reconfigured them on the clients, and did the whole net stop net start wuauclt.exe /detectnow routine, then they came back to the console but with a "not yet reported status", i then went and looked at a few of the clients update log, and all of the ones i checked have the following in the log :

    2009-08-03	09:40:12:989	1288	804	AU	#############
    2009-08-03	09:40:12:989	1288	804	AU	## START ##  AU: Search for updates
    2009-08-03	09:40:12:989	1288	804	AU	#########
    2009-08-03	09:40:13:005	1288	804	AU	<<## SUBMITTED ## AU: Search for updates [CallId = {D3F84C7B-F29F-42AE-BD46-07DE78605BC7}]
    2009-08-03	09:40:13:457	1288	12ec	Agent	*************
    2009-08-03	09:40:13:457	1288	12ec	Agent	** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2009-08-03	09:40:13:457	1288	12ec	Agent	*********
    2009-08-03	09:40:13:457	1288	12ec	Agent	  * Online = Yes; Ignore download priority = No
    2009-08-03	09:40:13:457	1288	12ec	Agent	  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2009-08-03	09:40:13:457	1288	12ec	Agent	  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2009-08-03	09:40:13:457	1288	12ec	Agent	  * Search Scope = {Machine}
    2009-08-03	09:40:13:457	1288	12ec	Setup	Checking for agent SelfUpdate
    2009-08-03	09:40:13:457	1288	12ec	Setup	Client version: Core: 7.2.6001.788  Aux: 7.2.6001.788
    2009-08-03	09:40:13:457	1288	12ec	Misc	Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2009-08-03	09:40:13:473	1288	12ec	Misc	 Microsoft signed: Yes
    2009-08-03	09:40:16:718	1288	12ec	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
    2009-08-03	09:40:16:718	1288	12ec	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
    2009-08-03	09:40:16:718	1288	12ec	Misc	WARNING: DownloadFileInternal failed for http://wsus/selfupdate/wuident.cab: error 0x80190194
    2009-08-03	09:40:16:718	1288	12ec	Setup	WARNING: SelfUpdate check failed to download package information, error = 0x80244019
    2009-08-03	09:40:16:718	1288	12ec	Setup	FATAL: SelfUpdate check failed, err = 0x80244019
    2009-08-03	09:40:16:718	1288	12ec	Agent	  * WARNING: Skipping scan, self-update check returned 0x80244019
    2009-08-03	09:40:16:749	1288	12ec	Agent	  * WARNING: Exit code = 0x80244019
    2009-08-03	09:40:16:749	1288	12ec	Agent	*********
    2009-08-03	09:40:16:749	1288	12ec	Agent	**  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2009-08-03	09:40:16:749	1288	12ec	Agent	*************
    2009-08-03	09:40:16:749	1288	12ec	Agent	WARNING: WU client failed Searching for update with error 0x80244019
    2009-08-03	09:40:16:749	1288	105c	AU	>>##  RESUMED  ## AU: Search for updates [CallId = {D3F84C7B-F29F-42AE-BD46-07DE78605BC7}]
    2009-08-03	09:40:16:749	1288	105c	AU	  # WARNING: Search callback failed, result = 0x80244019
    2009-08-03	09:40:16:749	1288	105c	AU	  # WARNING: Failed to find updates with error code 80244019
    2009-08-03	09:40:16:749	1288	105c	AU	#########
    2009-08-03	09:40:16:749	1288	105c	AU	##  END  ##  AU: Search for updates [CallId = {D3F84C7B-F29F-42AE-BD46-07DE78605BC7}]
    2009-08-03	09:40:16:749	1288	105c	AU	#############
    Any one have any ideas to where the problem might be ?
    Monday, August 03, 2009 7:51 AM

Answers

  • > 2009-08-03 09:40:16:718 1288 12ec Misc WARNING: DownloadFileInternal failed for http://wsus/selfupdate/wuident.cab: error 0x80190194

    The 0x80190194 is an HTTP 404 error.  There appears to be no 'selfupdate' virtual directory in the Default Web Site virtual server, or something has been changed in IIS that's making the resource invisible to the WUAgent.
    Lawrence Garvin, M.S., MCITP:EA, MCDBA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2009)
    Monday, August 03, 2009 4:38 PM
    Moderator

All replies

  • > 2009-08-03 09:40:16:718 1288 12ec Misc WARNING: DownloadFileInternal failed for http://wsus/selfupdate/wuident.cab: error 0x80190194

    The 0x80190194 is an HTTP 404 error.  There appears to be no 'selfupdate' virtual directory in the Default Web Site virtual server, or something has been changed in IIS that's making the resource invisible to the WUAgent.
    Lawrence Garvin, M.S., MCITP:EA, MCDBA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2009)
    Monday, August 03, 2009 4:38 PM
    Moderator
  • Thanks,

    After what you said, i saw that the selfupdate virtual folder is not present, i recreated it and machines are now starting to update.

    Tuesday, August 04, 2009 6:36 AM