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Windows Small Business Server 2008 R2 BSOD RRS feed

  • Question

  • We have a Microsoft Windows Small Business Server 2008 R2 here which runs business critical items such as active directory, share point, exchange, and file shares. Apparently within the last few weeks we have noticed that it would lock up and become unresponsive. Sometimes pingable, sometimes not, and cannot establish a remote desktop session. I was able to get the server to respond by restarting, and sometimes having to disable and re-enable the network adapter. There really wasn't anything that made the issue apparent in event viewer. I did notice in the BSOD minidump file that there was reference to tcipip.sys. Do you think there is an issue with the network interface card driver? I cannot post an image of the BlueScreenView until my account has been verified.
    Wednesday, April 10, 2013 2:26 PM

Answers

All replies

  • The following is the BlueScreenView minidump:

    ntoskrnl.exe    ntoskrnl.exe+551ae    fffff800`02047000    fffff800`0255f000    0x00518000    0x4cb71b96    10/14/2010 11:02:46 AM    Microsoft® Windows® Operating System    NT Kernel & System    6.1.7601.18044 (win7sp1_gdr.130104-1431)    Microsoft Corporation    C:\Windows\system32\ntoskrnl.exe   
    tcpip.sys    tcpip.sys+98518    fffffa60`0100d000    fffffa60`01181000    0x00174000    0x4c18dd44    6/16/2010 10:18:44 AM                       
    hal.dll        fffff800`02001000    fffff800`02047000    0x00046000    0x4791aced    1/19/2008 3:55:25 AM                       
    kdcom.dll        fffffa60`00609000    fffffa60`00613000    0x0000a000    0x4d6675d2    2/24/2011 11:14:26 AM                       
    mcupdate_GenuineIntel.dll        fffffa60`00613000    fffffa60`00640000    0x0002d000    0x4791ad21    1/19/2008 3:56:17 AM                       
    PSHED.dll        fffffa60`00640000    fffffa60`00654000    0x00014000    0x4791ad95    1/19/2008 3:58:13 AM    Microsoft® Windows® Operating System    Platform Specific Hardware Error Driver    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\PSHED.dll   
    CLFS.SYS        fffffa60`00654000    fffffa60`006b1000    0x0005d000    0x47919076    1/19/2008 1:53:58 AM                       
    CI.dll        fffffa60`006b1000    fffffa60`00762000    0x000b1000    0x4791ad87    1/19/2008 3:57:59 AM                       
    NDIS.SYS        fffffa60`00804000    fffffa60`009c7000    0x001c3000    0x47919a99    1/19/2008 2:37:13 AM                       
    msrpc.sys        fffffa60`0077e000    fffffa60`007ce000    0x00050000    0x47919835    1/19/2008 2:27:01 AM                       
    NETIO.SYS        fffffa60`00a09000    fffffa60`00a61000    0x00058000    0x47919aa7    1/19/2008 2:37:27 AM                       
    Wdf01000.sys        fffffa60`00a61000    fffffa60`00b3b000    0x000da000    0x479199b7    1/19/2008 2:33:27 AM                       
    WDFLDR.SYS        fffffa60`00b3b000    fffffa60`00b49000    0x0000e000    0x47919981    1/19/2008 2:32:33 AM                       
    acpi.sys        fffffa60`00b49000    fffffa60`00b9f000    0x00056000    0x47919285    1/19/2008 2:02:45 AM                       
    WMILIB.SYS        fffffa60`00b9f000    fffffa60`00ba8000    0x00009000    0x479199c9    1/19/2008 2:33:45 AM                       
    msisadrv.sys        fffffa60`00ba8000    fffffa60`00bb2000    0x0000a000    0x4791928a    1/19/2008 2:02:50 AM                       
    pci.sys        fffffa60`00bb2000    fffffa60`00be2000    0x00030000    0x47919291    1/19/2008 2:02:57 AM                       
    partmgr.sys        fffffa60`00be2000    fffffa60`00bf7000    0x00015000    0x479198ba    1/19/2008 2:29:14 AM                       
    compbatt.sys        fffffa60`00bf7000    fffffa60`00bfa400    0x00003400    0x47919282    1/19/2008 2:02:42 AM                       
    BATTC.SYS        fffffa60`009c7000    fffffa60`009d3000    0x0000c000    0x4791927e    1/19/2008 2:02:38 AM                       
    volmgr.sys        fffffa60`009d3000    fffffa60`009e7000    0x00014000    0x479198b8    1/19/2008 2:29:12 AM                       
    volmgrx.sys        fffffa60`00c06000    fffffa60`00c6c000    0x00066000    0x479198d9    1/19/2008 2:29:45 AM                       
    intelide.sys        fffffa60`00c6c000    fffffa60`00c74000    0x00008000    0x479198a8    1/19/2008 2:28:56 AM                       
    PCIIDEX.SYS        fffffa60`00c74000    fffffa60`00c84000    0x00010000    0x479198a5    1/19/2008 2:28:53 AM                       
    mountmgr.sys        fffffa60`00c84000    fffffa60`00c97000    0x00013000    0x47919871    1/19/2008 2:28:01 AM                       
    iastorv.sys        fffffa60`00c97000    fffffa60`00d5e000    0x000c7000    0x46fd48aa    9/28/2007 2:32:10 PM                       
    atapi.sys        fffffa60`00d5e000    fffffa60`00d66000    0x00008000    0x479198a1    1/19/2008 2:28:49 AM                       
    ataport.SYS        fffffa60`00d66000    fffffa60`00d8a000    0x00024000    0x479198a4    1/19/2008 2:28:52 AM                       
    fltmgr.sys        fffffa60`00d8a000    fffffa60`00dd0000    0x00046000    0x47919082    1/19/2008 1:54:10 AM                       
    quota.sys        fffffa60`00dd0000    fffffa60`00dfb000    0x0002b000    0x479191a6    1/19/2008 1:59:02 AM                       
    datascrn.sys        fffffa60`009e7000    fffffa60`009fc000    0x00015000    0x479191a3    1/19/2008 1:58:59 AM                       
    exbackup.sys        fffffa60`00e01000    fffffa60`00e41000    0x00040000    0x501b6fca    8/3/2012 2:29:30 AM                       
    ksecdd.sys        fffffa60`00e41000    fffffa60`00ec8000    0x00087000    0x4a364c27    6/15/2009 9:27:03 AM                       
    fwpkclnt.sys        fffffa60`01181000    fffffa60`011ad000    0x0002c000    0x47919a7b    1/19/2008 2:36:43 AM                       
    tib_mounter.sys        fffffa60`01204000    fffffa60`01349000    0x00145000    0x5029f7fa    8/14/2012 3:02:18 AM                       
    storflt.sys        fffffa60`01349000    fffffa60`01358000    0x0000f000    0x484fc180    6/11/2008 8:13:52 AM                       
    Ntfs.sys        fffffa60`01406000    fffffa60`0158a000    0x00184000    0x479190d1    1/19/2008 1:55:29 AM                       
    volsnap.sys        fffffa60`0158a000    fffffa60`015ce000    0x00044000    0x479198db    1/19/2008 2:29:47 AM                       
    spldr.sys        fffffa60`015ce000    fffffa60`015d6000    0x00008000    0x467b1e94    6/21/2007 8:57:56 PM                       
    snapman.sys        fffffa60`01358000    fffffa60`013ad000    0x00055000    0x5018e881    8/1/2012 4:27:45 AM                       
    mup.sys        fffffa60`015d6000    fffffa60`015e8000    0x00012000    0x4791908a    1/19/2008 1:54:18 AM                       
    fltsrv.sys        fffffa60`013ad000    fffffa60`013d4000    0x00027000    0x501649a5    7/30/2012 4:45:25 AM                       
    disk.sys        fffffa60`015e8000    fffffa60`015fc000    0x00014000    0x479198ae    1/19/2008 2:29:02 AM                       
    CLASSPNP.SYS        fffffa60`013d4000    fffffa60`01400000    0x0002c000    0x479198a5    1/19/2008 2:28:53 AM                       
    crcdisk.sys        fffffa60`011ad000    fffffa60`011b7000    0x0000a000    0x479198f4    1/19/2008 2:30:12 AM                       
    tunnel.sys        fffffa60`011c5000    fffffa60`011d2000    0x0000d000    0x4b7d2f5b    2/18/2010 8:15:23 AM                       
    tunmp.sys        fffffa60`011d2000    fffffa60`011db000    0x00009000    0x47919a6e    1/19/2008 2:36:30 AM                       
    intelppm.sys        fffffa60`011db000    fffffa60`011ee000    0x00013000    0x4791902d    1/19/2008 1:52:45 AM                       
    e1e6032e.sys        fffffa60`00f8f000    fffffa60`00fe2000    0x00053000    0x4726546a    10/29/2007 5:45:14 PM                       
    usbuhci.sys        fffffa60`011ee000    fffffa60`011fa000    0x0000c000    0x479199d4    1/19/2008 2:33:56 AM                       
    USBPORT.SYS        fffffa60`02602000    fffffa60`02648000    0x00046000    0x479199d8    1/19/2008 2:34:00 AM                       
    usbehci.sys        fffffa60`02648000    fffffa60`02659000    0x00011000    0x479199d5    1/19/2008 2:33:57 AM                       
    xg20grp.sys        fffffa60`02659000    fffffa60`026bd000    0x00064000    0x4a77dc21    8/4/2009 2:58:41 AM                       
    VIDEOPRT.SYS        fffffa60`026bd000    fffffa60`026e2000    0x00025000    0x47919979    1/19/2008 2:32:25 AM                       
    watchdog.sys        fffffa60`026e2000    fffffa60`026f1000    0x0000f000    0x4791939b    1/19/2008 2:07:23 AM                       
    i8042prt.sys        fffffa60`026f1000    fffffa60`02707000    0x00016000    0x47919878    1/19/2008 2:28:08 AM                       
    kbdclass.sys        fffffa60`02707000    fffffa60`02715000    0x0000e000    0x47919875    1/19/2008 2:28:05 AM                       
    mouclass.sys        fffffa60`02715000    fffffa60`02721000    0x0000c000    0x47919875    1/19/2008 2:28:05 AM                       
    serial.sys        fffffa60`02721000    fffffa60`0273e000    0x0001d000    0x47919899    1/19/2008 2:28:41 AM                       
    serenum.sys        fffffa60`0273e000    fffffa60`0274a000    0x0000c000    0x47919894    1/19/2008 2:28:36 AM                       
    fdc.sys        fffffa60`0274a000    fffffa60`02757000    0x0000d000    0x4791989d    1/19/2008 2:28:45 AM                       
    cdrom.sys        fffffa60`02757000    fffffa60`02773000    0x0001c000    0x479198b0    1/19/2008 2:29:04 AM                       
    blbdrive.sys        fffffa60`02773000    fffffa60`02786000    0x00013000    0x4791918d    1/19/2008 1:58:37 AM                       
    msiscsi.sys        fffffa60`02786000    fffffa60`027be000    0x00038000    0x47919907    1/19/2008 2:30:31 AM                       
    storport.sys        fffffa60`02a07000    fffffa60`02a64000    0x0005d000    0x479198b5    1/19/2008 2:29:09 AM                       
    TDI.SYS        fffffa60`02a64000    fffffa60`02a71000    0x0000d000    0x47919ad3    1/19/2008 2:38:11 AM                       
    rasl2tp.sys        fffffa60`02a71000    fffffa60`02a94000    0x00023000    0x47919aad    1/19/2008 2:37:33 AM                       
    ndistapi.sys        fffffa60`02a94000    fffffa60`02aa0000    0x0000c000    0x47919aa2    1/19/2008 2:37:22 AM                       
    ndiswan.sys        fffffa60`02aa0000    fffffa60`02ad1000    0x00031000    0x47919aad    1/19/2008 2:37:33 AM                       
    raspppoe.sys        fffffa60`02ad1000    fffffa60`02ae1000    0x00010000    0x47919aaa    1/19/2008 2:37:30 AM                       
    raspptp.sys        fffffa60`02ae1000    fffffa60`02aff000    0x0001e000    0x47919aae    1/19/2008 2:37:34 AM                       
    rassstp.sys        fffffa60`02aff000    fffffa60`02b17000    0x00018000    0x47919ab6    1/19/2008 2:37:42 AM                       
    rdpdr.sys        fffffa60`02b17000    fffffa60`02bb1000    0x0009a000    0x47919c1a    1/19/2008 2:43:38 AM                       
    termdd.sys        fffffa60`02bb1000    fffffa60`02bc3000    0x00012000    0x47919bbb    1/19/2008 2:42:03 AM                       
    swenum.sys        fffffa60`02bc3000    fffffa60`02bc4480    0x00001480    0x4549bc5d    11/2/2006 5:37:33 AM                       
    ks.sys        fffffa60`02bc5000    fffffa60`02bf9000    0x00034000    0x47919888    1/19/2008 2:28:24 AM                       
    mssmbios.sys        fffffa60`027be000    fffffa60`027c9000    0x0000b000    0x4791928e    1/19/2008 2:02:54 AM                       
    umbus.sys        fffffa60`027c9000    fffffa60`027d9000    0x00010000    0x479199e8    1/19/2008 2:34:16 AM                       
    usbhub.sys        fffffa60`02e08000    fffffa60`02e4f000    0x00047000    0x479199e5    1/19/2008 2:34:13 AM                       
    flpydisk.sys        fffffa60`02e4f000    fffffa60`02e5a000    0x0000b000    0x4791989d    1/19/2008 2:28:45 AM                       
    NDProxy.SYS        fffffa60`02e5a000    fffffa60`02e6e000    0x00014000    0x47919aa6    1/19/2008 2:37:26 AM                       
    dfs.sys        fffffa60`02e6e000    fffffa60`02e7e000    0x00010000    0x47919086    1/19/2008 1:54:14 AM                       
    Fs_Rec.SYS        fffffa60`02e7e000    fffffa60`02e88000    0x0000a000    0x47919065    1/19/2008 1:53:41 AM                       
    Null.SYS        fffffa60`02e88000    fffffa60`02e91000    0x00009000    0x4549bc4b    11/2/2006 5:37:15 AM                       
    HIDPARSE.SYS        fffffa60`02e9b000    fffffa60`02ea2b80    0x00007b80    0x479199cf    1/19/2008 2:33:51 AM                       
    vga.sys        fffffa60`02ea3000    fffffa60`02eb1000    0x0000e000    0x47919975    1/19/2008 2:32:21 AM                       
    RDPCDD.sys        fffffa60`02eb1000    fffffa60`02eba000    0x00009000    0x47919bbc    1/19/2008 2:42:04 AM                       
    rdpencdd.sys        fffffa60`02eba000    fffffa60`02ec3000    0x00009000    0x47919bbb    1/19/2008 2:42:03 AM                       
    Msfs.SYS        fffffa60`02ec3000    fffffa60`02ece000    0x0000b000    0x47919073    1/19/2008 1:53:55 AM                       
    Npfs.SYS        fffffa60`02ece000    fffffa60`02edf000    0x00011000    0x47919075    1/19/2008 1:53:57 AM                       
    rasacd.sys        fffffa60`02edf000    fffffa60`02ee8000    0x00009000    0x47919aaa    1/19/2008 2:37:30 AM                       
    tdx.sys        fffffa60`02ee8000    fffffa60`02f05000    0x0001d000    0x47919a85    1/19/2008 2:36:53 AM                       
    smb.sys        fffffa60`02f05000    fffffa60`02f20000    0x0001b000    0x47919a61    1/19/2008 2:36:17 AM                       
    afd.sys        fffffa60`02f20000    fffffa60`02f8c000    0x0006c000    0x4db03455    4/21/2011 9:42:45 AM                       
    netbt.sys        fffffa60`02f8c000    fffffa60`02fd0000    0x00044000    0x47919a68    1/19/2008 2:36:24 AM                       
    pacer.sys        fffffa60`02fd0000    fffffa60`02fee000    0x0001e000    0x47919a83    1/19/2008 2:36:51 AM                       
    netbios.sys        fffffa60`02fee000    fffffa60`02ffd000    0x0000f000    0x47919a73    1/19/2008 2:36:35 AM                       
    wanarp.sys        fffffa60`027d9000    fffffa60`027f4000    0x0001b000    0x47919aaf    1/19/2008 2:37:35 AM                       
    rdbss.sys        fffffa60`04406000    fffffa60`04454000    0x0004e000    0x479190bd    1/19/2008 1:55:09 AM                       
    nsiproxy.sys        fffffa60`04454000    fffffa60`04460000    0x0000c000    0x47919a7d    1/19/2008 2:36:45 AM                       
    dfsc.sys        fffffa60`04460000    fffffa60`0447d000    0x0001d000    0x4da70879    4/14/2011 10:45:13 AM                       
    USBD.SYS        fffffa60`04492000    fffffa60`04493e00    0x00001e00    0x479199d1    1/19/2008 2:33:53 AM                       
    crashdmp.sys        fffffa60`04498000    fffffa60`044a6000    0x0000e000    0x479198ab    1/19/2008 2:28:59 AM                       
    dump_iaStorV.sys        fffffa60`044a6000    fffffa60`0456d000    0x000c7000    0x46fd48aa    9/28/2007 2:32:10 PM                       
    win32k.sys        fffff960`00060000    fffff960`00316000    0x002b6000    0x00000000                           
    Dxapi.sys        fffffa60`0456d000    fffffa60`04579000    0x0000c000    0x479193c0    1/19/2008 2:08:00 AM                       
    dxg.sys        fffff960`00450000    fffff960`0046e000    0x0001e000    0x00000000                           
    monitor.sys        fffffa60`04579000    fffffa60`0458c000    0x00013000    0x47919982    1/19/2008 2:32:34 AM                       
    TSDDD.dll        fffff960`00610000    fffff960`0061a000    0x0000a000    0x00000000                           
    luafv.sys        fffffa60`0458c000    fffffa60`045ae000    0x00022000    0x479191aa    1/19/2008 1:59:06 AM                       
    virtual_file.sys        fffffa60`045ae000    fffffa60`045ed000    0x0003f000    0x4fe35345    6/21/2012 1:00:53 PM                       
    lltdio.sys        fffffa60`00fe2000    fffffa60`00ff6000    0x00014000    0x47919a44    1/19/2008 2:35:48 AM                       
    rspndr.sys        fffffa60`00ec8000    fffffa60`00ee0000    0x00018000    0x47919a44    1/19/2008 2:35:48 AM                       
    bowser.sys        fffffa60`00ee0000    fffffa60`00efe000    0x0001e000    0x4d5e7926    2/18/2011 9:50:30 AM                       
    mpsdrv.sys        fffffa60`00efe000    fffffa60`00f18000    0x0001a000    0x47919a30    1/19/2008 2:35:28 AM                       
    mrxsmb.sys        fffffa60`00f18000    fffffa60`00f41000    0x00029000    0x4dbab91a    4/29/2011 9:11:54 AM                       
    mrxsmb10.sys        fffffa60`00f41000    fffffa60`00f8a000    0x00049000    0x4e147cbc    7/6/2011 11:18:20 AM                       
    mrxsmb20.sys        fffffa60`007ce000    fffffa60`007ed000    0x0001f000    0x4dbab918    4/29/2011 9:11:52 AM                       
    spsys.sys        fffffa60`0500f000    fffffa60`050a9000    0x0009a000    0x467b1f8d    6/21/2007 9:02:05 PM                       
    asyncmac.sys        fffffa60`050a9000    fffffa60`050b4000    0x0000b000    0x47919aa7    1/19/2008 2:37:27 AM                       
    srvnet.sys        fffffa60`050b4000    fffffa60`050dd000    0x00029000    0x4dbab932    4/29/2011 9:12:18 AM                       
    srv2.sys        fffffa60`050dd000    fffffa60`0510f000    0x00032000    0x4dbab938    4/29/2011 9:12:24 AM                       
    srv.sys        fffffa60`0510f000    fffffa60`051a6000    0x00097000    0x4d5e7979    2/18/2011 9:51:53 AM                       
    HTTP.sys        fffffa60`0520d000    fffffa60`052ac000    0x0009f000    0x4b8056d2    2/20/2010 5:40:34 PM                       
    peauth.sys        fffffa60`052ac000    fffffa60`05362000    0x000b6000    0x453cae0c    10/23/2006 7:57:00 AM                       
    secdrv.SYS        fffffa60`05362000    fffffa60`0536d000    0x0000b000    0x4508052e    9/13/2006 9:18:38 AM                       
    tcpipreg.sys        fffffa60`0536d000    fffffa60`0537c000    0x0000f000    0x47919a8d    1/19/2008 2:37:01 AM                       
    tdtcp.sys        fffffa60`0537c000    fffffa60`05389000    0x0000d000    0x47919bbb    1/19/2008 2:42:03 AM                       
    tssecsrv.sys        fffffa60`05389000    fffffa60`05397000    0x0000e000    0x47919bc2    1/19/2008 2:42:10 AM                       
    RDPWD.SYS        fffffa60`05397000    fffffa60`053d3000    0x0003c000    0x47919bcc    1/19/2008 2:42:20 AM                       
    cdfs.sys        fffffa60`053d3000    fffffa60`053ef000    0x0001c000    0x47919069    1/19/2008 1:53:45 AM                       
    usbccgp.sys        fffffa60`051a6000    fffffa60`051c2000    0x0001c000    0x479199dc    1/19/2008 2:34:04 AM                       
    hidusb.sys        fffffa60`053ef000    fffffa60`053f8000    0x00009000    0x479199d2    1/19/2008 2:33:54 AM                       
    HIDCLASS.SYS        fffffa60`051c2000    fffffa60`051d4000    0x00012000    0x479199d0    1/19/2008 2:33:52 AM                       
    kbdhid.sys        fffffa60`05200000    fffffa60`0520a000    0x0000a000    0x4791987a    1/19/2008 2:28:10 AM                       
    XG20GRV.dll        fffff960`008a0000    fffff960`008f5000    0x00055000    0x00000000                           
    mouhid.sys        fffffa60`051f4000    fffffa60`051ff000    0x0000b000    0x4791987a    1/19/2008 2:28:10 AM                       

    Wednesday, April 10, 2013 2:27 PM
  • I would definitely download and install the latest network adapter driver. Give this a go and report back.

    I don't work for Microsoft - I just use their products.

    Wednesday, April 10, 2013 3:34 PM
  • Hello,

    the SBS experts in http://social.technet.microsoft.com/Forums/en-US/smallbusinessserver/threads are the best option you have.


    Best regards

    Meinolf Weber
    MVP, MCP, MCTS
    Microsoft MVP - Directory Services
    My Blog: http://msmvps.com/blogs/mweber/

    Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights.

    Wednesday, April 10, 2013 6:10 PM
  • Hi,

    Thanks for posting your issue in the forum.

    I have noticed that you have created the same thread for this issue in SBS forum.

    http://social.technet.microsoft.com/Forums/en-US/smallbusinessserver/thread/ed559ac5-610f-4ead-8213-1e61e372bcf9

    Please understand that we should focus on only one thread for one issue at the same time. So please focus on the thread you created in SBS forum.

    Thanks for your understanding.

    Best Regards,

    Andy Qi

    TechNet Subscriber Support

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    Andy Qi
    TechNet Community Support

    Wednesday, April 17, 2013 8:56 AM
    Moderator