Windows 7 Backup and Restore Question RRS feed

  • Question

  • Our computer got a google redirect virus, which ended up deleting something on a computer that prevented Norton from working. So, we ended up doing a system restore to get the computer back to factory setting, but before that we did a backup for all of our files on to our external hard drive.  Now, even though there is a backup file located in our hard drive, Windows isn't recognizing our backup file. In system and recovery, under backup, it says, "Windows backup has not been set up." And under restore it says, "Windows could not find a backup for this computer." So i don't know how we are supposed to get our files back. Any help would with this problem would be greatly appreciated. 
    Saturday, January 14, 2012 12:22 AM


  • Hi,

    backup is stored as VHD file. You can simple mount VHD file as Virtual disk in Windows 7.


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    Saturday, January 14, 2012 10:21 PM