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Microsoft Updates Failing - Event ID 20

    Question

  • I am at my wits end on a particular issue.  About two months ago, an issue cropped up where I could not longer apply updates to my server.  There are no software or signing restrictions.  No other servers are experiencing update issues.

    Details: Windows 2003 R2 SP2.

    When updates are applied, each and every fails accompanied by an event ID 20 in the system event logs:

    Installation Failure: Windows failed to install the following update with error 0x80070002: Security Update for Windows Server 2003 (KB2570947).

    Clearing out the SoftwareDistribution folder did not fix the problem.

    In the SetupAPI.log, I'm recording the following errors:

    #-199 Executing "C:\WINDOWS\SoftwareDistribution\Download\c3e3d3d8780a521e76f47272d196fbbb\update\update.exe" with command line: update\update.exe -q /Z /ParentInfo:635fe28a072a80488cd76dfc54d24671
    #W331 Unable to create hash for file "c:\windows\softwaredistribution\download\c3e3d3d8780a521e76f47272d196fbbb\update\update_SP2GDR.inf" (key "update_SP2GDR.inf") to verify against catalog "oem15.CAT". Error 0x80004001: Not implemented
    #W331 Unable to create hash for file "c:\windows\softwaredistribution\download\c3e3d3d8780a521e76f47272d196fbbb\update\update_SP2GDR.inf" (key "update_SP2GDR.inf") to verify against catalog "oem15.CAT". Error 0x80004001: Not implemented
    #W331 Unable to create hash for file "c:\windows\softwaredistribution\download\c3e3d3d8780a521e76f47272d196fbbb\update\update_SP2GDR.inf" (key "update_SP2GDR.inf") to verify against catalog "c:\windows\softwaredistribution\download\c3e3d3d8780a521e76f47272d196fbbb\update\KB2572069.cat". Error 0x80004001: Not implemented
    #W331 Unable to create hash for file "c:\windows\softwaredistribution\download\c3e3d3d8780a521e76f47272d196fbbb\update\update_SP2GDR.inf" (key "update_SP2GDR.inf") to verify against catalog "c:\windows\softwaredistribution\download\c3e3d3d8780a521e76f47272d196fbbb\update\KB2572069.cat". Error 0x80004001: Not implemented
    #W361 An unsigned, incorrectly signed, or Authenticode(tm) signed file "c:\windows\softwaredistribution\download\c3e3d3d8780a521e76f47272d196fbbb\update\update_SP2GDR.inf" will be installed (Policy=Ignore). Error 0x80004001: Not implemented
    [2011/12/03 10:36:29 6092.2]


    Shawn May

    Tuesday, February 28, 2012 2:08 AM

Answers