RDP through MobileIron VPN from Windows 10 to Windows Server 2016 fails RRS feed

  • Question

  • Hello everybody,

    A customer uses a MobileIron VPN solution. He can connect from a Windows 10 machine through that VPN without problems to 2008 R2 servers, but not to Server 2016. The VPN connection builds up without issues, but when the customer tries to RDP through that VPN to Windows Server 2016 (only!), he gets the following error message *after* the RDP session has been initiated:

    Remote Desktop Connection

    Because of an error in data encryption, this session will end. Please try connecting to the remote computer again.

    I have attached a screen shot of this message, which appears in an apparently already running RDP session.

    Error message screen shot

    Neither the VPN logs nor the event log point us to something useful.

    Does anyone by chance know what could go wrong here?

    Best Regards, Stefan Falk

    Thursday, April 25, 2019 8:36 AM