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The process wininit.exe has initiated the restart of computer on behalf of user for the following :reason No title for this reason could be found Reason Code: 0x50006. The system process 'C:\Windows\system32\lsass.exe' terminated unexpectedly with statu RRS feed

  • Question

  •  

    Environment having 4 DCs and almost 10000 users and computers. After DC OS and  DFL & FFL upgrade of the forest/domain 1 months works fine but recently the DCs started auto restarting with the below mentioned few error logs. 

    Log Name:      Application

    Source:        Microsoft-Windows-Wininit
    Date:          7.12.2017 17:45:52
    Event ID:      1015
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      DC1
    Description:
    A critical system process, C:\Windows\system32\lsass.exe, failed with status code c0000005.  The machine must now be restarted.

    Log Name:      Application
    Source:        Application Error
    Date:          7.12.2017 17:45:51
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      DC1
    Description:
    Faulting application name: lsass.exe, version: 6.3.9600.17415, time stamp: 0x545042fe
    Faulting module name: ESENT.dll, version: 6.3.9600.18429, time stamp: 0x579cdff7
    Exception code: 0xc0000005
    Fault offset: 0x00000000000dd82f
    Faulting process id: 0x26c
    Faulting application start time: 0x01d36f32c70ab77a
    Faulting application path: C:\Windows\system32\lsass.exe
    Faulting module path: C:\Windows\system32\ESENT.dll
    Report Id: 1548c42a-db6e-11e7-8102-005056843270
    Faulting package full name: 
    Faulting package-relative application ID:

    Log Name:      System
    Source:        User32
    Date:          7.12.2017 9:08:47
    Event ID:      1074
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          SYSTEM
    Computer:      DC1
    Description:
    The process wininit.exe has initiated the restart of computer DC1 on behalf of user  for the following reason: No title for this reason could be found
     Reason Code: 0x50006
     Shutdown Type: restart
     Comment: The system process 'C:\Windows\system32\lsass.exe' terminated unexpectedly with status code -1073741819.  The system will now shut down and restart.

    All the DCs OS version is 2012 R2. Anyone have faced this issue before or anyone have any solution of the issue. Every one day after these DCs get rebooted due to lsass.exe crashing. If anyone can help on the critical issue.

    • Edited by Deb_bose Friday, December 8, 2017 8:04 PM
    Friday, December 8, 2017 7:54 PM

All replies

  • This one might help.

    https://support.microsoft.com/en-us/help/3038261/lsass-exe-crashes-and-system-shuts-down-automatically-on-a-windows-ser

      

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Friday, December 8, 2017 8:02 PM
  • Thanks for your information. But this issue is mentioned for 

    Faulting module path: C:\Windows\system32\kerberos.DLL  and my case is for esent.dll failure. 

    is it some how relate the said issue.

    Friday, December 8, 2017 8:08 PM
  • Could be. You could check if KB2998097 has been installed or also call in to microsoft product support.

    https://support.microsoft.com/en-us/gp/contactus81?Audience=Commercial&SegNo=5&wa=wsignin1.0

     

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Friday, December 8, 2017 8:14 PM
  • Hi,

    Please run “sfc /scannow” and DISM.EXE to check/repair system files.

    Besides, please run “DCDiag” to check AD state on your DCs. 

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, December 12, 2017 8:54 AM
  • Hi,

    All tested and no error found with sfc /scannow command.

    DCDiag could not able to found any significant  error to show.

    In last 7 days what we found that restart is getting increased among the DCs. In 7 days 3 times the DCs got restarted and in the same time. Very strange.

    Through procdump crash dump has been generated on lsass process and the brief analysis of dmp file as follows.

      Error

    In lsass_dump.dmp the assembly instruction at esent!ErrSORTFirst+a3 in C:\Windows\System32\esent.dll from Microsoft Corporation has caused an access violation exception (0xC0000005) when trying to read from memory location 0x00000002 on thread 24

    Please follow up with the vendor Microsoft Corporation for C:\Windows\System32\esent.dll

    Can anybody give me any proper solution of the critical problem.

    Sunday, December 31, 2017 11:43 AM
  • Can anybody give me any proper solution of the critical problem.

    Might try a new one as a test. If you have multiple DCs I'd use dcdiag / repadmin tools to verify health before starting. Then I'd stand up the new guest, patch it fully, license it, join existing domain, add active directory domain services, promote it also making it a GC (recommended), transfer FSMO roles over (optional), transfer pdc emulator role (optional), use dcdiag / repadmin tools to verify health, when all is good you can decommission / demote old one.

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Sunday, December 31, 2017 2:12 PM
  • Hi,

    How things are going there on this issue?

    Please let me know if you would like further assistance.

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, January 2, 2018 5:55 AM
  • Among 4 DCs 3 DCs are new and one DC is old one. Now the problem started in one new DC and lastly affected old good DC on which all the FSMO roles are kept now.

    The new thing happened on this domain is that few months back the DFL and FFL has been upgraded 2003 to 2012R2 for this domain/forest. 

    No replication error found, no FRS or directory service error log found.

    Now the affected increased to 3 DCs. Only one good DC left. Can't really understand were is the issue.

    Attaching below few frequent error logs found in the DC events...

    Huge numbers of netlogon error. one sample is given below. 

    ======================================================

    Log Name:      System
    Source:        NETLOGON
    Event ID:      5722
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      computernameFQDN
    Description:
    The session setup from the computer computername failed to authenticate. The name(s) of the account(s) referenced in the security database is computername$.  The following error occurred: 
    Access is denied.

    -----------------------------------------------------------------------------------------------------------------------

    Log Name:      System
    Source:        NETLOGON
    Event ID:      5807
    Task Category: None
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      DC_FQDN_Name
    Description:
    During the past 4.25 hours there have been 151 connections to this Domain Controller from client machines whose IP addresses don't map to any of the existing sites in the enterprise. Those clients, therefore, have undefined sites and may connect to any Domain Controller including those that are in far distant locations from the clients. A client's site is determined by the mapping of its subnet to one of the existing sites. To move the above clients to one of the sites, please consider creating subnet object(s) covering the above IP addresses with mapping to one of the existing sites.  The names and IP addresses of the clients in question have been logged on this computer in the following log file '%SystemRoot%\debug\netlogon.log' and, potentially, in the log file '%SystemRoot%\debug\netlogon.bak' created if the former log becomes full. The log(s) may contain additional unrelated debugging information. To filter out the needed information, please search for lines which contain text 'NO_CLIENT_SITE:'. The first word after this string is the client name and the second word is the client IP address. The maximum size of the log(s) is controlled by the following registry DWORD value 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Netlogon\Parameters\LogFileMaxSize'; the default is 20000000 bytes.  The current maximum size is 20000000 bytes.  To set a different maximum size, create the above registry value and set the desired maximum size in bytes.

    =======================================================

    As per the last log, it was found that there was many new subnet which has not been added in adsiteservice. Now they will be added by tomorrow. But do you think that this can be the reason of lsass crash because anyhow these clients whose subnet has not been listed they can reach to any of the DC by the help of proper DNS query so there should not have anything to point on NO_CLIENT_SITE. 

    Am I correct or really it matters.  Please anyone give any fruitful answers.

    Tuesday, January 2, 2018 6:50 PM
  • I have mentioned the scenario at first quote. Please have a look that.

    Env is single domain and single forest having 4 DCs. Few months back DFL and FFL upgrade has been performed along with DCs OS upgrade(except one DC). After 1 month(approx) upgrade one newly built DC start restarting with lsass.exe crashing and initiating DC restart by wininit process.

    I have already mentioned few error logs. However giving few more which I found relevant and got in DCs event viewer. Now this issue are spreading on other DCs. At present moment only one health DC exist which does get restarted due to lsass crash. Env have approx 10000 users and computers with many AD integrated apps.

    Events:

    Log Name:      System
    Source:        User32
    Date:          2018-01-02 11:01:46
    Event ID:      1074
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          SYSTEM
    Computer:      DC_Name
    Description:
    The process wininit.exe has initiated the restart of computer DC_Name on behalf of user  for the following reason: No title for this reason could be found
     Reason Code: 0x50006
     Shutdown Type: restart
     Comment: The system process 'C:\Windows\system32\lsass.exe' terminated unexpectedly with status code -1073741819.  The system will now shut down and restart.

    Log Name:      Application
    Source:        Microsoft-Windows-Wininit
    Date:          2018-01-02 11:01:46
    Event ID:      1015
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      DC_Name
    Description:
    A critical system process, C:\Windows\system32\lsass.exe, failed with status code c0000005.  The machine must now be restarted.

    Log Name:      Application
    Source:        Windows Error Reporting
    Date:          2018-01-02 11:01:46
    Event ID:      1001
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          N/A
    Computer:      DC_Name
    Description:
    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: lsass.exe
    P2: 6.3.9600.17415
    P3: 545042fe
    P4: ESENT.dll
    P5: 6.3.9600.18429
    P6: 579cdff7
    P7: c0000005
    P8: 00000000000dd82f
    P9: 
    P10: 

    Attached files:

    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_lsass.exe_f9ff765873e24ce75ef94730698aff2cfbdeef8f_0c1f8dbe_087866bd

    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: effadc02-efa3-11e7-80f2-cc46d6c06181
    Report Status: 0
    Hashed bucket: 


    Log Name:      Application
    Source:        Application Error
    Date:          2018-01-02 11:01:45
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      DC_Name
    Description:
    Faulting application name: lsass.exe, version: 6.3.9600.17415, time stamp: 0x545042fe
    Faulting module name: ESENT.dll, version: 6.3.9600.18429, time stamp: 0x579cdff7
    Exception code: 0xc0000005
    Fault offset: 0x00000000000dd82f
    Faulting process id: 0x2b0
    Faulting application start time: 0x01d3822067c8bed7
    Faulting application path: C:\Windows\system32\lsass.exe
    Faulting module path: C:\Windows\system32\ESENT.dll
    Report Id: effadc02-efa3-11e7-80f2-cc46d6c06181
    Faulting package full name: 
    Faulting package-relative application ID:

    -----------------------------------------------------------------------------------------------------------------

    Following is the .wer file details which creates in error reporting folder when lsass is crashing. 

    Version=1
    EventType=APPCRASH
    EventTime=131593609054867485
    ReportType=2
    Consent=1
    ReportIdentifier=effadc03-efa3-11e7-80f2-cc46d6c06181
    IntegratorReportIdentifier=effadc02-efa3-11e7-80f2-cc46d6c06181
    NsAppName=lsass.exe
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=lsass.exe
    Sig[1].Name=Application Version
    Sig[1].Value=6.3.9600.17415
    Sig[2].Name=Application Timestamp
    Sig[2].Value=545042fe
    Sig[3].Name=Fault Module Name
    Sig[3].Value=ESENT.dll
    Sig[4].Name=Fault Module Version
    Sig[4].Value=6.3.9600.18429
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=579cdff7
    Sig[6].Name=Exception Code
    Sig[6].Value=c0000005
    Sig[7].Name=Exception Offset
    Sig[7].Value=00000000000dd82f
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=6.3.9600.2.0.0.272.7
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1053
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=fe9d
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=fe9d6c70ff1af8e04a906c7e1170a9ee
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=9429
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=9429331c9d762061143decbf1eeee645
    UI[2]=C:\Windows\system32\lsass.exe
    UI[5]=Check online for a solution (recommended)
    UI[6]=Check for a solution later (recommended)
    UI[7]=Close
    UI[8]=Local Security Authority Process stopped working and was closed
    UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
    UI[10]=&Close
    LoadedModule[0]=C:\Windows\system32\lsass.exe
    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\Windows\system32\KERNEL32.DLL
    LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
    LoadedModule[4]=C:\Windows\system32\RPCRT4.dll
    LoadedModule[5]=C:\Windows\system32\SspiSrv.dll
    LoadedModule[6]=C:\Windows\system32\SspiCli.dll
    LoadedModule[7]=C:\Windows\SYSTEM32\sechost.dll
    LoadedModule[8]=C:\Windows\system32\lsasrv.dll
    LoadedModule[9]=C:\Windows\system32\msvcrt.dll
    LoadedModule[10]=C:\Windows\system32\WS2_32.dll
    LoadedModule[11]=C:\Windows\SYSTEM32\cfgmgr32.dll
    LoadedModule[12]=C:\Windows\system32\MSASN1.dll
    LoadedModule[13]=C:\Windows\system32\NSI.dll
    LoadedModule[14]=C:\Windows\SYSTEM32\samsrv.dll
    LoadedModule[15]=C:\Windows\system32\bcrypt.dll
    LoadedModule[16]=C:\Windows\system32\ncrypt.dll
    LoadedModule[17]=C:\Windows\system32\NTASN1.dll
    LoadedModule[18]=C:\Windows\system32\lsadb.dll
    LoadedModule[19]=C:\Windows\system32\DSPARSE.dll
    LoadedModule[20]=C:\Windows\system32\ADVAPI32.dll
    LoadedModule[21]=C:\Windows\system32\CRYPTBASE.DLL
    LoadedModule[22]=C:\Windows\system32\bcryptPrimitives.dll
    LoadedModule[23]=C:\Windows\system32\msprivs.DLL
    LoadedModule[24]=C:\Windows\SYSTEM32\netjoin.dll
    LoadedModule[25]=C:\Windows\system32\negoexts.DLL
    LoadedModule[26]=C:\Windows\system32\cryptdll.dll
    LoadedModule[27]=C:\Windows\system32\kerberos.DLL
    LoadedModule[28]=C:\Windows\system32\CRYPTSP.dll
    LoadedModule[29]=C:\Windows\system32\mswsock.dll
    LoadedModule[30]=C:\Windows\system32\msv1_0.DLL
    LoadedModule[31]=C:\Windows\system32\netlogon.DLL
    LoadedModule[32]=C:\Windows\system32\DNSAPI.dll
    LoadedModule[33]=C:\Windows\system32\logoncli.dll
    LoadedModule[34]=C:\Windows\SYSTEM32\powrprof.dll
    LoadedModule[35]=C:\Windows\system32\USERENV.dll
    LoadedModule[36]=C:\Windows\system32\profapi.dll
    LoadedModule[37]=C:\Windows\system32\tspkg.DLL
    LoadedModule[38]=C:\Windows\system32\pku2u.DLL
    LoadedModule[39]=C:\Windows\system32\wdigest.DLL
    LoadedModule[40]=C:\Windows\system32\rsaenh.dll
    LoadedModule[41]=C:\Windows\system32\schannel.DLL
    LoadedModule[42]=C:\Windows\system32\CRYPT32.dll
    LoadedModule[43]=C:\Windows\system32\efslsaext.dll
    LoadedModule[44]=C:\Windows\system32\dpapisrv.dll
    LoadedModule[45]=C:\Windows\system32\ntdsa.dll
    LoadedModule[46]=C:\Windows\system32\bcd.dll
    LoadedModule[47]=C:\Windows\SYSTEM32\winsta.dll
    LoadedModule[48]=C:\Windows\system32\ntdsai.dll
    LoadedModule[49]=C:\Windows\system32\AUTHZ.dll
    LoadedModule[50]=C:\Windows\system32\IPHLPAPI.DLL
    LoadedModule[51]=C:\Windows\system32\WLDAP32.dll
    LoadedModule[52]=C:\Windows\system32\NTDSKCC.dll
    LoadedModule[53]=C:\Windows\system32\ntdsbsrv.dll
    LoadedModule[54]=C:\Windows\system32\NTDSAPI.dll
    LoadedModule[55]=C:\Windows\system32\NTDSATQ.dll
    LoadedModule[56]=C:\Windows\system32\ESENT.dll
    LoadedModule[57]=C:\Windows\system32\VERSION.dll
    LoadedModule[58]=C:\Windows\system32\KdsCli.dll
    LoadedModule[59]=C:\Windows\system32\DSROLESRV.dll
    LoadedModule[60]=C:\Windows\system32\SYSNTFY.dll
    LoadedModule[61]=C:\Windows\system32\WINNSI.DLL
    LoadedModule[62]=C:\Windows\system32\W32TOPL.dll
    LoadedModule[63]=C:\Windows\system32\VSSAPI.DLL
    LoadedModule[64]=C:\Windows\system32\wevtapi.dll
    LoadedModule[65]=C:\Windows\system32\OLEAUT32.dll
    LoadedModule[66]=C:\Windows\SYSTEM32\combase.dll
    LoadedModule[67]=C:\Windows\system32\WDSCORE.dll
    LoadedModule[68]=C:\Windows\system32\VssTrace.DLL
    LoadedModule[69]=C:\Windows\system32\DSROLE.dll
    LoadedModule[70]=C:\Windows\system32\ntdsmsg.dll
    LoadedModule[71]=C:\Windows\system32\netutils.dll
    LoadedModule[72]=C:\Windows\system32\KDCPW.DLL
    LoadedModule[73]=C:\Windows\system32\rassfm.DLL
    LoadedModule[74]=C:\Windows\system32\scecli.DLL
    LoadedModule[75]=C:\Windows\system32\wkscli.dll
    LoadedModule[76]=C:\Windows\system32\kdcsvc.dll
    LoadedModule[77]=C:\Windows\System32\rasadhlp.dll
    LoadedModule[78]=C:\Windows\System32\fwpuclnt.dll
    LoadedModule[79]=C:\Windows\system32\dssenh.dll
    LoadedModule[80]=C:\Windows\SYSTEM32\gpapi.dll
    LoadedModule[81]=C:\Windows\System32\cryptnet.dll
    LoadedModule[82]=C:\Windows\system32\pwdssp.dll
    LoadedModule[83]=C:\Windows\system32\RpcRtRemote.dll
    LoadedModule[84]=C:\Windows\system32\rpchttp.dll
    LoadedModule[85]=C:\Windows\system32\Secur32.dll
    LoadedModule[86]=C:\Windows\system32\pcwum.dll
    LoadedModule[87]=C:\Windows\system32\ole32.dll
    LoadedModule[88]=C:\Windows\system32\GDI32.dll
    LoadedModule[89]=C:\Windows\system32\USER32.dll
    LoadedModule[90]=C:\Windows\SYSTEM32\kernel.appcore.dll
    LoadedModule[91]=C:\Windows\system32\samcli.dll
    LoadedModule[92]=C:\Windows\system32\SAMLIB.dll
    LoadedModule[93]=C:\Windows\SYSTEM32\clbcatq.dll
    LoadedModule[94]=C:\Windows\system32\es.dll
    LoadedModule[95]=C:\Windows\system32\PROPSYS.dll
    LoadedModule[96]=C:\Windows\system32\ncryptsslp.dll
    LoadedModule[97]=C:\Windows\system32\ncryptprov.dll
    LoadedModule[98]=C:\Windows\system32\DPAPI.dll
    LoadedModule[99]=C:\Windows\system32\WINBRAND.dll
    LoadedModule[100]=C:\Windows\system32\certpoleng.dll
    LoadedModule[101]=C:\Windows\system32\srvcli.dll
    LoadedModule[102]=C:\Windows\system32\cscapi.dll
    LoadedModule[103]=C:\Windows\system32\dhcpcsvc6.DLL
    LoadedModule[104]=C:\Windows\system32\dhcpcsvc.DLL
    LoadedModule[105]=C:\Windows\system32\keyiso.dll
    FriendlyEventName=Stopped working
    ConsentKey=APPCRASH
    AppName=Local Security Authority Process
    AppPath=C:\Windows\system32\lsass.exe
    NsPartner=windows
    NsGroup=windows8
    ApplicationIdentity=8102D8877E41CC9ABDB06D18FC7E6609

    Now all the details are here. So please let me know if any solution is there and where is the problem. Or if you can guide me further to look into more deeply. 

    Tuesday, January 2, 2018 7:40 PM
  • To evaluate the computer environment run this whole command in administrative command prompt.  The files should automatically collect to the desktop.

    Administrative command prompt command to get logs:
    copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"
    Files that are created:
    *.dmp,
    dxdiag.txt,
    hosts.txt,
    systeminfo.txt,
    drivers.txt,
    msinfo32.nfo,
    eventlog.txt,
    uninstall.txt,
    installed.txt,
    services.txt,
    startup.txt

    Dxdiag may need to found manually if it is not on the desktop:

    In the left lower corner search type:  dxdiag > open each page > allow a few minutes for it to load > post a share link into the thread.

    Look for a memory dump file:  

    C:\Windows\MEMORY.DMP

    Use file explorer > this PC > local C: drive > right upper corner search enter each of the above to find results.
    Tuesday, January 2, 2018 9:34 PM
  • Do you think these are relevant with our said issue.
    Wednesday, January 3, 2018 9:26 AM
  • Is there any clue from anyone.....
    Thursday, January 4, 2018 9:03 PM
  • If you post the log files they can be troubleshooted
    Thursday, January 4, 2018 10:04 PM
  • Please let me know which log you want. I have already shared the event logs before(posts).
    Saturday, January 6, 2018 10:55 PM

  • 1) First make sure that English is the default language before collecting the files:

    https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html

    2) Run this command in an admin command prompt, it'll create some files on the desktop. 

    3) Select the files, copy them to a zip file and upload the zip.

    4) Open administrative command prompt and copy and paste this whole command:

    copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"



    5) In addition to the above sometimes the dxdiag file needs to be found manually:

    In the left lower corner search type:  dxdiag > open each page > allow a few minutes for it to load > save to desktop > post a one drive or drop box share link into the thread.

    6) Perform the following steps:

    7) open administrative command prompt and type or copy and paste:

    8) sfc /scannow

    9) dism /online /cleanup-image /scanhealth

    10) dism /online /cleanup-image /restorehealth

    11) chkdsk /scan

    12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    Sunday, January 7, 2018 3:22 AM
  • Dear Friends,

    Today I will share the solution of the issue mentioned above. It is truly a critical problem in anyone's environment.

    As per me, this lsass crash issue in windows 2012R2 domain controller is a bug. This solution is as of now stop-gap solution however few days later MS will release permanent solution for the same.

    Symptom: lsass.exe terminated unexpectedly with status code -1073741819

    Lsass process gets overloaded and cannot handles the drivers related to it. The process got crashed and wininit forced the system to reboot.

    Errors:

    Log Name:      Application

    Source:        Microsoft-Windows-Wininit

    Date:          7.12.2017 17:45:52

    Event ID:      1015

    Task Category: None

    Level:         Error

    Keywords:      Classic

    User:          N/A

    Computer:      DC Name

    Description:

    A critical system process, C:\Windows\system32\lsass.exe, failed with status code c0000005.  The machine must now be restarted.

     

    Log Name:      Application

    Source:        Application Error

    Date:          7.12.2017 17:45:51

    Event ID:      1000

    Task Category: (100)

    Level:         Error

    Keywords:      Classic

    User:          N/A

    Computer:      DC Name

    Description:

    Faulting application name: lsass.exe, version: 6.3.9600.17415, time stamp: 0x545042fe

    Faulting module name: ESENT.dll, version: 6.3.9600.18429, time stamp: 0x579cdff7

    Exception code: 0xc0000005

    Fault offset: 0x00000000000dd82f

    Faulting process id: 0x26c

    Faulting application start time: 0x01d36f32c70ab77a

    Faulting application path: C:\Windows\system32\lsass.exe

    Faulting module path: C:\Windows\system32\ESENT.dll

    Report Id: 1548c42a-db6e-11e7-8102-005056843270

    Faulting package full name:

    Faulting package-relative application ID:

     

    Log Name:      System

    Source:        User32

    Date:         

    Event ID:      1074

    Task Category: None

    Level:         Information

    Keywords:      Classic

    User:          SYSTEM

    Computer:      DC Name

    Description:

    The process wininit.exe has initiated the restart of computer DC_Name on behalf of user for the following reason: No title for this reason could be found.

     Reason Code: 0x50006

     Shutdown Type: restart

     Comment: The system process 'C:\Windows\system32\lsass.exe' terminated unexpectedly with status code -1073741819.  The system will now shut down and restart.

     

    Resolution: 

    The Lsass process could not able handle huge LDAP queries and forced to crash. After increasing the MaxTempTableSize parameter value of LDAP queries was handled properly by LSASS.EXE

    Provided the following action plan:

    The goal is to increase the Increase MaxTempTableSize up to a maximum of 100000 on the LDAP query settings so that DC can resolve

    Provided the following action plan:

    1. The goal is to increase the Increase MaxTempTableSize up to a maximum of 100000 on the LDAP settings as per: https://support.microsoft.com/en-us/help/315071/how-to-view-and-set-ldap-policy-in-active-directory-by-using-ntdsutil  
    2. Viewing current policy settings:
      1. At the Ntdsutil.exe command prompt, type LDAP policies, and then press ENTER.
      2. At the LDAP policy command prompt, type connections, and then press ENTER.
      3. At the server connection command prompt, type connect to server DNS name of server, and then press ENTER. You want to connect to the server that you are currently working with.
      4. At the server connection command prompt, type q, and then press ENTER to return to the previous menu.
      5. At the LDAP policy command prompt, type Show Values, and then press ENTER.
    3. Modifying policy settings
      1. At the Ntdsutil.exe command prompt, type LDAP policies, and then press ENTER.
      2. At the LDAP policy command prompt, type Set setting to variable (For example: Set MaxTempTableSize to 100000), and then press ENTER.

    In my Environment this solved the issue 

    Sunday, February 11, 2018 3:39 PM