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CERTIFICATE ERROR RRS feed

  • Question

  • I am getting following error while starting my PC, also as a result i am not being able to use any DSC in my system:

    Administrator permissions are needed to use the selected options. Use an administrator command prompt to complete these tasks. 
    CertUtil: The requested operation requires elevation.
    root Trusted Root Certification Authorities
    Cannot open Cert store.
    CertUtil: -addstore command FAILED: 0x80070005 (WIN32: 5 ERROR_ACCESS_DENIED)
    CertUtil: Access is denied.
    1 file(s) copied.

    Kindly resolve the issue.

    Monday, April 15, 2019 4:28 AM

All replies

  • Hello,
    Thank you for posting in our TechNet forum.

    To better understand our question, please confirm the following information:

    1. Is the following the error message we encountered?



    2. If so, according to "I am getting following error while starting my PC, also as a result i am not being able to use any DSC in my system", do we mean we encountered the error message when we boot the PC?
    Do we mean we can not boot the Windows successfully?
    What does "DSC" mean?


    3. Is the "PC" mean the CA server or Windows client?



    Best Regards,
    Daisy Zhou


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, April 16, 2019 6:54 AM
    Moderator
  • Dear Sir,

    Please refer the reply to above questions below:
    1. Yes, the error message was the same as quoted by you above.

    2. DSC means Digital Signature Certificate.
    I am getting this message displayed whenever i start my system.

    3. PC means System Client

    Wednesday, April 17, 2019 6:09 AM
  • Hi,
    1. Do we mean System Client is Windows 7 or Windows 10?

    2. Is our System Client a domain-joined device? If so, whether all the System Clients display this message whenever we start our system?

    3. Do we mean "start my system" as "turn on the computer"?


    Best Regards,
    Daisy Zhou


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, April 17, 2019 9:52 AM
    Moderator
  • 1. System Client is Windows 10
    2. No
    3. Turn on the computer
    Friday, April 19, 2019 4:42 AM
  • Hi,
    So the Windows 10 is not joined to any domain.

    1. What did we do before this error message appeared?
    2. Have we ever created a certificate using the command line?


    We can try to perform a clean boot to see if the error message persists. How to perform a clean boot we can refer to the article: How to perform a clean boot in Windows

    If there is no this error message under clean boot, maybe it is caused by some service or some third-part software.

    If there is also this error message under clean boot, maybe it is caused by system. We can try to perform system repair according to Repair a Windows Image.



    Best Regards,
    Daisy Zhou

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, April 19, 2019 9:51 AM
    Moderator
  • Hi,
    If this question has any update or is this issue solved? Also, for the question, is there any other assistance we could provide?


    Best Regards,
    Daisy Zhou

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, April 22, 2019 2:12 AM
    Moderator
  • Hi,
    Would you please tell me how things are going on your side. If you have any questions or concerns about the information I provided, please don't hesitate to let us know. 
     
    Again thanks for your time and have a nice day!


    Best Regards,
    Daisy Zhou

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, April 24, 2019 1:54 AM
    Moderator