unable to start remote desktop connection broker RRS feed

  • Question

  • somehow I could no longer start remote desktop connection broker service. I noticed that Windows image acquisition (WIA) service could be started manually and then it stopped by itself. I am not sure if they are related or not. From event viewer, I see some errors as follows (may be related):

    event 485 ESENT

    tssdis (2916) An attempt to delete the file "C:\windows\system32\edbtmp.log" filed with system error 5 (0x00000005):"Access is denied." The delete file operation will fail with error- 1032 (0xfffffbf8).

    Any clue or suggestion where I can look into?

    Thank you very much!!!!!

    Wednesday, June 11, 2014 1:33 PM