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system image restore failed 0x80042403 RRS feed

  • Question

  • Background:

    Been tasked with migrating some Hyper-V machines to VMWARE.

    VMWARE converter dosn't support 2008 R2, however there is a nice guild http://sanbarrow.com/p2v2008r2.html#i2 which explains one way to do it.

    That guild didn't work for me as I as trying to restore Hyper-V IDE disks to VMWARE SCSI disks but was getting the same Bluescreen 7B issue. 

    Before relasing this, I tried Server 2008 R2's Windows Server Backup, got the same errros, but once I worked out the drive discrepancy issues, I could do a backup to a network location, and then using a windows 7 x64 recovery disk I made do a bare metal restore to VMWARE by using System Image Recovery on a network drive. Was very happy with this :)

    So far I've done this to two servers sucessfully.

    Issue:

    the method mentioned above is failing on one server, first I get the error:

    "The system image restore failed.

     

    Error details: The computer needs to be restarted to finish preparing a hard disk for restore. To continue, restart your computer and run the restore again. (0x80042403)"

    Now If I try one of the other backups, it just starts restoring. If I restart as recommended I get the error:

    "The System image restore failed.

     

    No disk that can be used for recovering the system disk can be found."

    it has a details option, that mentions USB drivers, DISKPART, etc, but none appear to be releviant.

    Now I've tried backing up to different network locations, ensured that backups are sucessful on the server, trying larger virtual disks but same errors every time.

    The server that is failing is Server 2008 R2, with SQL 2008, on a single disk (not best pratice, but this is just a POC box to run a small DB).

    All 3 servers have been given identical configurations under Hyper-V and VMWARE.

    Question:

    So if it works for my other servers why won't it work for this one?

    Is is something to do with SQL that's causing it to happen? (wouldn't think so).

    Any suggestions on what else I could try?

    I know I could just backup the databases and build a new one, but I'm liking this backup method, and if I wanted to use it under a full production senerio I'd like to know how to resolve the error should it arrise.

     

     

     

    Thursday, July 1, 2010 11:09 PM

Answers

  • I have your answer: shrink the source partitions.  See here for a guide with details: Windows 7 System Image Disc Recovery

    If your destination disk has a lower capacity than the source disk, you need to go into the disk manager and shrink each partition on the source disk before restoring.

    Example: Source is a 500GB hard drive with only 100GB of data, but destination is a 300GB hard drive. You will need to shrink the source partitions to 1GB less than maximum (100 + 1GB) before restoring.

    Friday, July 9, 2010 7:05 AM

All replies

  • I have your answer: shrink the source partitions.  See here for a guide with details: Windows 7 System Image Disc Recovery

    If your destination disk has a lower capacity than the source disk, you need to go into the disk manager and shrink each partition on the source disk before restoring.

    Example: Source is a 500GB hard drive with only 100GB of data, but destination is a 300GB hard drive. You will need to shrink the source partitions to 1GB less than maximum (100 + 1GB) before restoring.

    Friday, July 9, 2010 7:05 AM
  • Yes, this is the solution.  

    The most important is, that you shrink source partition BEFORE backup is created!  


    Best regards

    Ninja 4 IT

    Friday, April 25, 2014 9:58 AM
  • what happens when shrink partition and/or compact disk don't do anything.  

    and windows defrag and raxco perfect disk won't move data from the end of a partition so you can't make the disk any smaller?

    Sunday, October 29, 2017 5:29 AM
  • PerfectDisk will do the job.

    Disable page file
    Disable hibernation
    Run CleanMgr
    Get rid of all Restore Points except the most recent.

    Shrink the volume as much as it will go with Disk Manager
    Use PerfectDisk with the Shrink option.
    Run it in gui
    Enable to the Boot Defrag switch.
    Do the PerfectDisk degrag at Boot

    Shrink the volume again.
    Repeat until well below the size of the new disk.
    After transferring the image, you can EXPAND the volume to recover any unused space.
    I leave 10% as Unallocated for SSD.
    Friday, January 18, 2019 11:53 PM