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Access Anywhere file conflicts RRS feed

  • Question

  • Hi, 

    I have access anywhere being used by a company accessing files to another. The external company can't view files that are currently open by the internal company. Is this intended by the Access Anywhere facility and is there a way to prevent this to allow the external company to view all files weather they are open or not. 

    Thanks.

    Monday, April 27, 2015 2:09 PM

Answers

All replies

  • Hi,

    Did you mean that you enabled anywhere access and use Remote Web Access to access shared files and folders on the server?

    Did you receive any error message when you accessed the files that are opened by the internal users from external?

    Does the issue persist if you access the files that are opened by the internal users from other internal users?

    Best regards,

    Susie


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    Tuesday, April 28, 2015 7:20 AM
  • I don't think this is going to work,

    If a file is open internally, it will be locked so it wont be available to be used via RWW, or probably even via SMB.

    Why the need to open files that are also open internally?


    Robert Pearman SBS MVP
    itauthority.co.uk | Title(Required)
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    • Proposed as answer by Susie Long Tuesday, May 5, 2015 7:36 AM
    • Marked as answer by Susie Long Wednesday, May 6, 2015 4:35 AM
    Wednesday, April 29, 2015 9:41 AM