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Windows 10 1607 client update error 0x80244007 - showing WebServices WS errors in WindowsUpdate.log RRS feed

  • Question

  • As part of our testing phase for moving from Window 7 to Windows <g class="gr_ gr_62 gr-alert gr_gramm gr_run_anim Punctuation only-ins replaceWithoutSep" data-gr-id="62" id="62">10</g> we've deployed some 1607 clients via SCCM. However, these clients are failing to update from WSUS. Windows 7 clients work fine, and I can manually update the 1607 clients from the Internet, but that's not a great situation for moving forward. 

    Using Powershell to do a Get- WindowsUpdateLog I can see that there are recurring errors for WebServices as follows:

    2017/03/01 09:25:59.2715387 1340  528   WebServices     Auto proxy settings for this web service call.
    2017/03/01 09:25:59.2798686 1340  528   WebServices     WS error: The character value 11 (0xB) is not valid.
    2017/03/01 09:25:59.2798697 1340  528   WebServices     WS error: The body of the received message contained a fault.
    2017/03/01 09:25:59.2798708 1340  528   WebServices     WS error: The body of the received message contained a fault.
    2017/03/01 09:25:59.2798717 1340  528   WebServices     WS error: The body of the received message contained a fault.
    2017/03/01 09:25:59.2798731 1340  528   WebServices     WS error: Serialization failure occurred when writing an element with WS_WRITE_OPTION '1', name 'RegisterComputer' and namespace 'http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService'.
    2017/03/01 09:25:59.2798743 1340  528   WebServices     WS error: Serialization failure occurred when writing a field with WS_TYPE '26 (0x1A)', WS_FIELD_MAPPING '2', name 'computerInfo' and namespace 'http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService'.
    2017/03/01 09:25:59.2798754 1340  528   WebServices     WS error: Serialization failure occurred when writing a field with WS_TYPE '17 (0x11)', WS_FIELD_MAPPING '2', name 'DeviceType' and namespace 'http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService'.

    The version of 1607 that we are using has been updated on the Volume License site (Nov 16) so I'm going to do some testing with that, but it would be good to know if there is a fix for existing clients?

    Many thanks for taking the time to read and, hopefully, reply.

    Wednesday, March 1, 2017 9:57 AM

All replies

  • Hi QES,

    What is the version of the WSUS server? We need WSUS 4.0 or WSUS 2016 to deploy updates for win10 clients. For WSUS 4.0, we also need to install KB3095113 and KB3159706(with manual steps).

    Besides, do you use WSUS server or WSUS only works as the SUP for SCCM, if it is the later, you'd turn to SCCM forum for better help:

    https://social.technet.microsoft.com/Forums/en-US/home?category=systemcenter2012configurationmanager

    If you use WSUS server and has already installed the above KBs, please check if run Server Cleanup Wizard and restart IIS site could help.

    Best Regards,

    Anne


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    Thursday, March 2, 2017 7:27 AM
    Moderator
  • Many thanks Anne. I have WSUS installed on the same server as SSCM, running on Server 2012 R2.

    Updates are controlled via SCCM, so I'll try posting in the SCCM forum.

    Many thanks for taking the time to reply.

    Kind regards

    Jim

    Thursday, March 2, 2017 2:56 PM
  • Hi QES,

    You are welcome :)

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, March 3, 2017 3:22 AM
    Moderator
  • As this post is quite high up search rankings, I have found a fix.

    Check the following registry HKLM\HARDWARE\DESCRIPTION\System\BIOS

    If any strings have an illegal character this is tripping the webservice up. To correct it you will need to find a utility to update the BIOS DMI strings though.

    • Edited by GarethSwaffs Tuesday, May 9, 2017 1:53 PM Hit enter too quick
    Tuesday, May 9, 2017 1:50 PM