bluetooth

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  Run Windows Update and install all updates and restart your PC.

  If you weren't able to get it, visit your PC manufacturer's website and install it.

  Saturday, June 11, 2016 6:36 PM
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  Hello pg1129.

  Does your PC feature a Bluetooth adapter? If that's the case, you have to download the adapter's driver from the manufacturer's web site and install it to make your Bluetooth adapter ready and available for use.

  Bye.

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  Luigi Bruno
  MCP, MCTS, MOS, MTA

  • Edited by Luigi BrunoMVP Sunday, June 12, 2016 5:22 PM

  Sunday, June 12, 2016 5:22 PM
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  To enable us to help you better, you need to provide as many details as you can about the problem you are experiencing.

  
  If you design your question effectively, you can get good information from people who are knowledgeable about the topic and who are happy to help you.
  
  Prepare your question. Think it through. Hasty-sounding questions get hasty answers, or none at all.
  
  

  What troubleshooting have you done so far?

  
  

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  Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

  Sunday, June 12, 2016 5:42 PM
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  Hi,

  To make sure your Bluetooth device can be recognized by computer, firstly you need to make sure system is up to date, check for updates in update & security settings.

  Then, go to Device Manager to see the Bluetooth adapter’s status, install driver from manufacturer website for it.

  Finally, go to Settings->Devices->Bluetooth, turn on Bluetooth.

  Please refer to this link below for more information.

  How and why to use Bluetooth on your Windows 10 computer

  http://www.windowscentral.com/how-and-why-use-bluetooth-on-windows-10

  Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

  Regards

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  • Proposed as answer by Teemo TangMicrosoft contingent staff Tuesday, June 14, 2016 9:25 AM
  • Marked as answer by ZigZag3143x Tuesday, June 14, 2016 10:52 AM

  Monday, June 13, 2016 6:03 AM