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(Blue Screen Trap (BugCheck, STOP: 0x000000C5 (0x0000000000000000, 0x0000000000000002, 0x0000000000000001, 0xFFFFF800011AAEBA))

    Question

  • Getting a blue screen in windows server 2003 64bit installed in HP Proliant ML 370 G5
    I have used the HP diagnostic tool and the hardware is ok
    Retested memory,processor,all are well.
    Repaired windows and still getting the screen

    Error codes displayed in the device homepage Log

    <small>Blue Screen Trap (BugCheck, STOP: 0x000000C5 (0x0000000000000000, 0x0000000000000002, 0x0000000000000001, 0xFFFFF800011AAEBA)) </small>

    <small>Blue Screen Trap (BugCheck, STOP: 0x000000D1 (0xFFFFFADFFFE13F54, 0x0000000000000002, 0x0000000000000000, 0xFFFFFADF8A9664F1)) </small>
    Thursday, February 11, 2010 7:30 AM

Answers

  • Hi,

     

    Please understand that to troubleshoot the blue screen issues, we usually need to perform debugging. However, in this forum, we do not provide debugging support. If you would like to perform debugging, please contact Microsoft Customer Support Service (CSS).

     

    To obtain the phone numbers for specific technology request, please refer to the website listed below:

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

     

    If you are outside the US, please refer to http://support.microsoft.com for regional support phone numbers.

     

    Tim Quan - MSFT

     

    Friday, February 12, 2010 2:31 AM
    Moderator