Windows update fails hangs and I can't view/add new roles.


  • I saw the other threads here about that and tried some of the things, 

    Basiclly I download the system update readiness tool, and after running:

    CheckSURPackage.EXE /Quiet /WindowsUpdate /DeleteBadCab /pkgversion=9.0 /fixcab=%windir%\CheckSur\v1.0\*.CAB /fixcab=%windir%\CheckSur\*.
    CAB /pkgdownload

    this is the output in the CheckSUR log file.

    Checking System Update Readiness.
    Binary Version 6.0.6002.22574
    Package Version 9.0
    2012-01-22 15:45
    Checking Windows Servicing Packages
    Checking Package Manifests and Catalogs
    (f)	CBS MUM Corrupt	0x800F080D	servicing\Packages\Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~8.0.7600.16385.mum		Line 10:       <customInformation SoftBlockLink="
    (f)	CBS MUM Corrupt	0x800F080D	servicing\Packages\Microsoft-Windows-MediaPlayback-OC-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum		Line 10:       <customInformation SoftBlockLink="
    (f)	CBS MUM Corrupt	0x800F080D	servicing\Packages\Microsoft-Windows-MediaPlayer-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum		Line 10:       <customInformation SoftBlockLink="
    (f)	CBS MUM Corrupt	0x800F080D	servicing\Packages\Microsoft-Windows-Xps-Foundation-Server-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum		Line 10:       <customInformation SoftBlockLink="
    (f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Package_for_KB2506014_RTM~31bf3856ad364e35~amd64~~		Expected file name Package_for_KB2506014~31bf3856ad364e35~amd64~~ does not match the actual file name
    (f)	CBS MUM Corrupt	0x8007047F	servicing\Packages\Package_for_KB2506014~31bf3856ad364e35~amd64~~	servicing\Packages\	Package manifest cannot be validated by the corresponding catalog
    Checking Package Watchlist
    Checking Component Watchlist
    Checking Packages
    Checking Component Store
    Seconds executed: 255
     Found 6 errors
      CBS MUM Corrupt Total count: 6
    Unavailable repair files:
    (w)	Unable to get system disk properties	0x0000045D	IOCTL_STORAGE_QUERY_PROPERTY	Disk Cache	

     What do I need to do in-order to fix this issue? I am desperate, any help will be appreciated.

    Sunday, January 22, 2012 2:11 PM


  • Hi,


    Please perform the following steps to troubleshoot this issue:


    1. You first need to gain control over that folder. In order to do this use the following commands:


    This makes the current logged on user (needs to have Administrative privileges) owner of that folder:

    takeown /F c:\Windows\Servicing\Packages /D y /R


    Then assign full control using:

    cacls c:\Windows\Servicing\Packages /E /T /C /G "UserName":F


    This will grant you full control over the directory.


    2. Now you need to gather the missing or corrupted files from the checksur log:


    - Download the KB Files for the missing files:



    - Unpack them using the following command:

    Expand -F:* UpdateKBXXXX.msu x:\DestinationDirectory


    After you expand you will see a File. Expand it as well:

    Expand -F:* UpdateKBXXXX.CAB x:\DestinationDirectoryCAB


    Inside of this cab you will need to grab 2 files: update.mum and


    3. Rename the gathered update.mum and files exactly as they are specified in the checksur.log:

    Ex.: update.mum for KB2506014 will be:




    Do the same for all the other missing/corrupt files and place them into the directory specified in checksur.log (/servicing/packages)

    After these steps the problem should be fixed. No reboot required.


    For more information, please refer to the following Microsoft TechNet article:


    How to fix Server Manager Errors after installing updates (HRESULT:0x800F0818 / HRESULT:0x800B0100)



    Arthur Li

    TechNet Community Support

    Monday, January 23, 2012 5:35 AM