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[Sysprep] fail with sysprep /generalize RRS feed

  • Question

  • Hello,

    I have a problem with my sysprep i have this error

    Do you have a idea to solve my problem ?

    2019-10-21 12:10:48, Error                        [shsetup] CleanupAdministratorPassword: NetUserSetInfo(1003) failed (0x800708c5) [gle=0x000003e5]
    2019-10-21 12:11:52, Error      [0x0f0082] SYSPRP LaunchDll:Failure occurred while executing 'C:\Windows\System32\silsysprep.dll,Sysprep_Generalize_SilProvider', returned error code 2[gle=0x00000002]
    2019-10-21 12:11:52, Error      [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = 2[gle=0x00000002]
    2019-10-21 12:11:52, Error      [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep generalize internal providers; hr = 0x80070002[gle=0x00000002]
    2019-10-21 12:15:05, Error      [0x0f0073] SYSPRP RunExternalDlls:Not running DLLs; either the machine is in an invalid state or we couldn't update the recorded state, dwRet = 31
    2019-10-21 12:15:05, Error      [0x0f00ae] SYSPRP WinMain:Hit failure while processing sysprep cleanup external providers; hr = 0x8007001f


    • Edited by Petit_Tom Monday, October 21, 2019 11:29 AM
    Monday, October 21, 2019 11:29 AM

Answers

  • Hi,

    May I know your Windows version? 

    Is there WMF 5.0 installed? If yes, please try to remove it and sysprep again. According to my research, it seems a known issue in WMF 5.0. 

    Best regards,

    Yilia 


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    • Marked as answer by Petit_Tom Tuesday, October 22, 2019 9:38 AM
    Tuesday, October 22, 2019 2:47 AM
    Moderator

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