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Problem with KB4015553 RRS feed

  • Question

  • Hello all. I need a help, to uninstall update KB4015553 on my Windows Server 2012 R2 Datacenter. 

    My story: 

    Got Hyper-V virtual machine with 2012 r2 DC on a board. Main role of the server is oracle 12 database hosting. 

    After installing update KB4015553 (at 22 april), my VM get stucked every 24-36h. Server had ping but will not remote in it, and all databases dont response too. I tried to hard reboot it by hyper-v console, and its help but just for next 36 hours. 

    The main issue, that I cant uninstall this update! Got this errors in logs:

    Package KB4015553 failed to be changed to the Absent state. Status: 0x800f081f.

    if i try unistall it from cmd, got this:

    Windows update "Update for Microsoft Windows (KB4015553)" could not be uninstalled because of error 2148468767 "" (Command line: "wusa  /uninstall /kb:4015553")

    Ask for a help with this. 

    Tuesday, May 2, 2017 6:58 AM

Answers

  • same Problem 

    Fix for us: 

    DISM /Online /Cleanup-Image /StartComponentCleanup

    DISM.exe /Online /Remove-Package /PackageName:Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.18655.1.4

    reboot 

    BTW: Correct Package name is "Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.18655.1.4" not 

    "Package_1528_for_KB4015553~31bf3856ad364e35~amd64~~6.3.1.4"

    best regards
    Jannick  


    • Edited by Jannick W Saturday, May 6, 2017 7:28 PM
    • Proposed as answer by Igor, B Sunday, May 7, 2017 4:32 PM
    • Marked as answer by vasiliy klyuyev Thursday, May 18, 2017 9:20 AM
    Saturday, May 6, 2017 7:26 PM

All replies

  • Hi vasiliy klyuyev,

    Please check if you could use dism command to uninstall the update?

    https://technet.microsoft.com/en-us/library/hh825265.aspx

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, May 5, 2017 5:12 AM
    Moderator
  • C:\Windows\system32>Dism /Online /Remove-Package /PackageName:Package_1528_for_K
    B4015553~31bf3856ad364e35~amd64~~6.3.1.4

    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031

    Image Version: 6.3.9600.17031

    Processing 1 of 1 - An error occurred - Package_1528_for_KB4015553 Error: 0x8007
    0005

    Error: 5

    Access is denied.

    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
    Friday, May 5, 2017 5:23 AM
  • same Problem 

    Fix for us: 

    DISM /Online /Cleanup-Image /StartComponentCleanup

    DISM.exe /Online /Remove-Package /PackageName:Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.18655.1.4

    reboot 

    BTW: Correct Package name is "Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.18655.1.4" not 

    "Package_1528_for_KB4015553~31bf3856ad364e35~amd64~~6.3.1.4"

    best regards
    Jannick  


    • Edited by Jannick W Saturday, May 6, 2017 7:28 PM
    • Proposed as answer by Igor, B Sunday, May 7, 2017 4:32 PM
    • Marked as answer by vasiliy klyuyev Thursday, May 18, 2017 9:20 AM
    Saturday, May 6, 2017 7:26 PM
  • Thanks!! 
    Monday, May 8, 2017 7:26 AM
  • Hi vasiliy klyeyev,

    If the above reply could be of help, you may mark useful ones as answer :)

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, May 10, 2017 3:25 AM
    Moderator
  • Hi,

    I had the same problem. I just solved this, removing the update KB4015553. 
    I have identified one more update in the same period of this, the KB4014551, I have not yet removed it. It seems that my environment is still unstable.
    Anyone knows if the Microsoft pronounced some hotfix?
    Tuesday, May 23, 2017 12:08 PM
  • Check out several Reddit threads that have reported problems with iSCSI targets and Microsoft  patch KB4019215.

    https://www.reddit.com/r/sysadmin/comments/6bjtb1/ms_2012_r2_clusterfile_shares_serious_performance/

    One poster said his systems are fiber channel and not iSCSI.  Another poster said he thought that the NTFS was affected in this patch.

    A poster has reported the problem to Microsoft.
    Tuesday, May 23, 2017 6:31 PM
  • Also checkout this thread on SpiceWorks

    https://community.spiceworks.com/topic/1995507-smb-very-slow-after-running-windows-update?page=3

    Tuesday, May 23, 2017 8:37 PM
  • We found a bad connection iSCSI in my server. 
    We have adjusted this and will wait if the symptom will occur again.
    Link to another discussion:
    https://www.reddit.com/r/sysadmin/comments/6cum10/headsup_2012_r2_servers_with_iscsi/

    Wednesday, May 24, 2017 11:47 AM
  • This problem also occurs for me with following updates that include the bug: kb4019215 and kb4019217

    This thread helped me remove that kb4015553 though. Thanks, marked as answer on that reply.

    Thursday, May 25, 2017 8:36 AM
  • I have the same problem. I need to remove update kb4019215 and  kb4019213?
    • Edited by hasky5126 Thursday, May 25, 2017 6:10 PM
    Thursday, May 25, 2017 6:08 PM
  • Check if you has the legacy iSCI connection. I solved my problem removing the iSCI Initiator from my server, what we not use.

    See this post:

    https://social.technet.microsoft.com/Forums/windowsserver/en-US/3d3b6470-5225-4e42-b273-1a6ead390144/kb4015553-and-kb4019215?forum=winserverwsus&prof=required

    If not, remove the update KB4019215 and KB4015553.
    Friday, May 26, 2017 11:51 AM
  • But I use iSCI Initiator.
    Tuesday, May 30, 2017 12:39 PM