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2008 r2 Remote Desktop Licenses Server - User Cal License Install Problem RRS feed

  • Question

  • After I activate the remote licensing server [win 2008r2 std ]and try to install the remote licenses user cals, I originally mistakenly entered Retail for the choice of License Program instead of MS volume licensing.  So now I can't get back to the prompt for MS volume licensing to enter in the Lic# and Auth/Serial# and get my user cal licenses installed.

    I have even tried removing the Remote Desktop Services Role and re-entered it again trying to change the Licensing Program choice....but it still comes up as (retail).

    Tuesday, August 27, 2013 7:38 PM

Answers

  • Hi,

    In RD Licensing Manager (licmgr.exe), please right-click on the server name and choose Install Licenses.  After the wizard opens, click Next, select your License program from the dropdown, and then continue with the wizard.

    Thanks.

    -TP

    Wednesday, August 28, 2013 5:11 AM
    Moderator
  • Hi,

    Please try to rebuild the RD Licensing Database and see how it works.

    There are three methods by which you can rebuild the RD Licensing database on a license server:

    1. Rebuild the RD Licensing Database Automatically

    2. Rebuild the RD Licensing Database by Using a Web Browser

    3. Rebuild the RD Licensing Database by Using the Telephone

    For more information:

    Rebuild the RD Licensing Database

    http://technet.microsoft.com/en-us/library/dd851428.aspx

    Meanwhile, if you encounter any license issue when you activate the TS license server, please contact the Microsoft Clearing house as following:

    Microsoft Clearinghouse

    http://technet.microsoft.com/en-us/library/cc754677.aspx

    Hope this helps.


    Best Regards
    Jeremy Wu

    Wednesday, August 28, 2013 6:12 AM
    Moderator

All replies

  • Hi,

    In RD Licensing Manager (licmgr.exe), please right-click on the server name and choose Install Licenses.  After the wizard opens, click Next, select your License program from the dropdown, and then continue with the wizard.

    Thanks.

    -TP

    Wednesday, August 28, 2013 5:11 AM
    Moderator
  • Hi,

    Please try to rebuild the RD Licensing Database and see how it works.

    There are three methods by which you can rebuild the RD Licensing database on a license server:

    1. Rebuild the RD Licensing Database Automatically

    2. Rebuild the RD Licensing Database by Using a Web Browser

    3. Rebuild the RD Licensing Database by Using the Telephone

    For more information:

    Rebuild the RD Licensing Database

    http://technet.microsoft.com/en-us/library/dd851428.aspx

    Meanwhile, if you encounter any license issue when you activate the TS license server, please contact the Microsoft Clearing house as following:

    Microsoft Clearinghouse

    http://technet.microsoft.com/en-us/library/cc754677.aspx

    Hope this helps.


    Best Regards
    Jeremy Wu

    Wednesday, August 28, 2013 6:12 AM
    Moderator