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Missing glue A record - Error details: 9714 (Type: Win32 - Description: DNS name does not exist.)

Question
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New to AD (just completed move from Novell). I ran a diagnostic on my AD and have found the following error and not sure how to fix it. (This is an extract from the diagnostic text file.)
*******************************************************************
Running enterprise tests on : my.domain.name
Starting test: DNS
Test results for domain controllers:
DC: MDNADSecondary.my.domain.name
Domain: my.domain.name
TEST: Authentication (Auth)
Authentication test: Successfully completed
TEST: Basic (Basc)
The OS Microsoft Windows Server 2008 R2 Enterprise (Service Pack level: 1.0) is supported.
NETLOGON service is running
kdc service is running
DNSCACHE service is running
DNS service is running
DC is a DNS serverNetwork adapters information:
Adapter [00000007] Intel(R) PRO/1000 MT Network Connection:
MAC address is XX:XX:XX:85:74:99
IP Address is static
IP address: XXX.XXX.25.142
DNS servers:
XXX.XXX.25.141 (MDNADMASTER) [Valid]
XXX.XXX.25.142 (MDNADSECONDARY) [Valid]
The A host record(s) for this DC was found
Warning: The AAAA record for this DC was not found
[Error details: 9501 (Type: Win32 - Description: No records found for given DNS query.) - my.domain.name]
The SOA record for the Active Directory zone was found
The Active Directory zone on this DC/DNS server was found primary
Root zone on this DC/DNS server was not found
TEST: Forwarders/Root hints (Forw)
Recursion is enabled
Forwarders Information:
134.186.254.252 (<name unavailable>) [Valid]
205.225.130.209 (<name unavailable>) [Valid]
205.225.182.1 (<name unavailable>) [Invalid]
TEST: Delegations (Del)
Delegation information for the zone: my.domain.name.
Delegated domain name: _msdcs.my.domain.name.
Error: DNS server: MDNAD.my.domain.name. IP:<Unavailable> [NOTE: This server no longer exists.]
[Missing glue A record]
[Error details: 9714 (Type: Win32 - Description: DNS name does not exist.)]
TEST: Dynamic update (Dyn)
Test record dcdiag-test-record added successfully in zone my.domain.name
Test record dcdiag-test-record deleted successfully in zone my.domain.name
TEST: Records registration (RReg)
Network Adapter
[00000007] Intel(R) PRO/1000 MT Network Connection:
Matching CNAME record found at DNS server XXX.XXX.25.141:
XXxXxxxx-7c79-418c-afca-f2b280c904fb._msdcs.my.domain.nameMatching A record found at DNS server XXX.XXX.25.141:
MDNADSecondary.my.domain.nameWarning:
Missing AAAA record at DNS server XXX.XXX.25.141:
MDNADSecondary.my.domain.name
[Error details: 9501 (Type: Win32 - Description: No records found for given DNS query.)]
Matching SRV record found at DNS server XXX.XXX.25.141:
_ldap._tcp.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.141:
_ldap._tcp.XxXxxXXX-05eb-4212-b3c9-0e8f8a05200f.domains._msdcs.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.141:
_kerberos._tcp.dc._msdcs.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.141:
_ldap._tcp.dc._msdcs.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.141:
_kerberos._tcp.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.141:
_kerberos._udp.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.141:
_kpasswd._tcp.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.141:
_ldap._tcp.MBCHQ._sites.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.141:
_kerberos._tcp.MBCHQ._sites.dc._msdcs.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.141:
_ldap._tcp.MBCHQ._sites.dc._msdcs.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.141:
_kerberos._tcp.MBCHQ._sites.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.141:
_ldap._tcp.gc._msdcs.my.domain.nameMatching A record found at DNS server XXX.XXX.25.141:
gc._msdcs.my.domain.nameWarning:
Missing AAAA record at DNS server XXX.XXX.25.141:
gc._msdcs.my.domain.name
Matching SRV record found at DNS server XXX.XXX.25.141:
_gc._tcp.MBCHQ._sites.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.141:
_ldap._tcp.MBCHQ._sites.gc._msdcs.my.domain.nameMatching CNAME record found at DNS server XXX.XXX.25.142:
XXxXxxxx-7c79-418c-afca-f2b280c904fb._msdcs.my.domain.nameMatching A record found at DNS server XXX.XXX.25.142:
MDNADSecondary.my.domain.nameWarning:
Missing AAAA record at DNS server XXX.XXX.25.142: [NOTE: This is the wrong IP for the MDNADSecondary.my.domain.name]
MDNADSecondary.my.domain.name
[Error details: 9501 (Type: Win32 - Description: No records found for given DNS query.)]
Matching SRV record found at DNS server XXX.XXX.25.142:
_ldap._tcp.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.142:
_ldap._tcp.XxXxxXXX-05eb-4212-b3c9-0e8f8a05200f.domains._msdcs.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.142:
_kerberos._tcp.dc._msdcs.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.142:
_ldap._tcp.dc._msdcs.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.142:
_kerberos._tcp.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.142:
_kerberos._udp.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.142:
_kpasswd._tcp.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.142:
_ldap._tcp.MBCHQ._sites.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.142:
_kerberos._tcp.MBCHQ._sites.dc._msdcs.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.142:
_ldap._tcp.MBCHQ._sites.dc._msdcs.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.142:
_kerberos._tcp.MBCHQ._sites.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.142:
_ldap._tcp.gc._msdcs.my.domain.nameMatching A record found at DNS server XXX.XXX.25.142:
gc._msdcs.my.domain.nameWarning:
Missing AAAA record at DNS server XXX.XXX.25.142:
gc._msdcs.my.domain.name
Matching SRV record found at DNS server XXX.XXX.25.142:
_gc._tcp.MBCHQ._sites.my.domain.nameMatching SRV record found at DNS server XXX.XXX.25.142:
_ldap._tcp.MBCHQ._sites.gc._msdcs.my.domain.nameWarning: Record Registrations not found in some network adapters
TEST: External name resolution (Ext)
Internet name www.microsoft.com was resolved successfully
Chris PremoSaturday, May 28, 2011 6:50 AM
Answers
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Chris,
this behavior is identical to what you'd experience if you had an incorrect name server entry for the _msdcs delegation. In the DNS Manager, are you actually looking at the delegation node (i.e. the grayed-out node labeled _msdcs under mbc.ca.gov)?
Note that this is different than the content of _msdcs.mbc.ca.gov - which would contain only the "valid" records
hth
Marcin- Marked as answer by ChrisPremo Monday, May 30, 2011 7:04 AM
Monday, May 30, 2011 12:56 AM
All replies
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Hello,
"Missing AAAA record at DNS server" belongs to IPv6 on the server. Disabling IPv6 should solve the problem but this is not recommended by Microsoft now.
To disable IPv6: http://blogs.dirteam.com/blogs/paulbergson/archive/2009/03/19/disabling-ipv6-on-windows-2008.aspx
Once disabled, run ipconfig /registerdns and restart netlogon on all DCs.
For co-existence from IPv4 and IPv6 see: http://technet.microsoft.com/en-us/library/cc738372(WS.10).aspx
This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.Microsoft Student Partner
Microsoft Certified Professional
Microsoft Certified Systems Administrator: Security
Microsoft Certified Systems Engineer: Security
Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, ConfigurationMicrosoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
Saturday, May 28, 2011 7:47 AM -
OK I think I fixed the IPV6 issue. (I ran the fix on this site - http://support.microsoft.com/kb/929852) However, I still have these errors:
TEST: Delegations (Del)
Delegation information for the zone: my.domain.name.
Delegated domain name: _msdcs.my.domain.name.
Error: DNS server:MDNAD.my.domain.name. IP:<Unavailable> [NOTE: This server no longer exists.]
[Missing glue A record]
[Error details: 9714 (Type: Win32 - Description: DNS name does not exist.)]The "MDNAD.my.domain.name" server was a server we had created, but removed from our environment. A review of DNS can't find an entry for this server.
Also, this error give the IP of the "Master" AD DC yet references the "Secondary" DC server.
Warning:
Missing AAAA record at DNS server XXX.XXX.25.141: [NOTE: This is the wrong IP for the MDNADSecondary.my.domain.name]
MDNADSecondary.my.domain.name
[Error details: 9501 (Type: Win32 - Description: No records found for given DNS query.)]
Warning:
Missing AAAA record at DNS server XXX.XXX.25.142: [NOTE: This is the correct IP for the MDNADSecondary.my.domain.name]
MDNADSecondary.my.domain.name
[Error details: 9501 (Type: Win32 - Description: No records found for given DNS query.)]
Chris Premo- Edited by ChrisPremo Saturday, May 28, 2011 9:52 PM
Saturday, May 28, 2011 8:22 AM -
If you have a DC that no longer exists then perform a metadata cleanup.
This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.Microsoft Student Partner
Microsoft Certified Professional
Microsoft Certified Systems Administrator: Security
Microsoft Certified Systems Engineer: Security
Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, ConfigurationMicrosoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
Saturday, May 28, 2011 8:40 AM -
Hello,
as MDNAD.my.domain.name seems not longer to exist please run metadata cleanup:
http://msmvps.com/blogs/mweber/archive/2010/05/16/active-directory-metadata-cleanup.aspx
For Ipv6 some details are mentioned here about recommendation and requirements:
http://technet.microsoft.com/en-us/magazine/2009.07.cableguy.aspx
Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.Saturday, May 28, 2011 8:55 AM -
Seems that you have an entry for MDNAD.my.domain.name designating it as a Name Server for the _msdcs.my.domain.name. zone= (you should be able to verify this by checking the list of name servers authoritative for this zone (Name Servers tab of the zone Properties dialog box). You could potentially remove it from there, but it would be more prudent to peform a thorough metadata cleanup and ensure that all references to that DC are deleted. Use any of the links provided above - my personal favorite is http://msmvps.com/blogs/acefekay/archive/2010/10/05/complete-step-by-step-to-remove-an-orphaned-domain-controller.aspx
hth
MarcinSaturday, May 28, 2011 11:58 AM -
How many DCs do you have? Please post IPCONFIG/ALL for your DC here. Are you using Active Directory Integrated DNS zone?
Run metadata cleanup http://technet.microsoft.com/en-us/library/cc736378(WS.10).aspx and go through step till list servers in site. Verify these DCs names and make sure they are valid. They don’t exist, perform a metadata cleanup to remove these DC references from AD database.
Santhosh Sivarajan | MCTS, MCSE (W2K3/W2K/NT4), MCSA (W2K3/W2K/MSG), CCNA, Network+ Houston, TX
Blogs - http://blogs.sivarajan.com/
Articles - http://www.sivarajan.com/publications.html
Twitter: @santhosh_sivara - http://twitter.com/santhosh_sivara
This posting is provided AS IS with no warranties,and confers no rights.Saturday, May 28, 2011 1:09 PM -
OK, I ran the Metadata Cleanup process:
1. Tyoe ntdsutil, and then press ENTER.
2. Type metadata cleanup and then press ENTER.
3. Type connections and press ENTER.
4. Type connect to server servername and then press ENTER.
5. Type quit and then press ENTER.The Metadata Cleanup menu appears.
6. Type select operation target and press ENTER.
7. Type list domains and press ENTER.
8. Type select domain number and press ENTER.
9. Type list sites and press ENTER.
10. Type select site number and press ENTER.
11. Type list servers in site and press ENTER.A list of servers in the site, each with an associated number, is displayed.
Unfortunately, the server "MDNAD.my.domain.name" is not listed in the "List of Servers". So no further action can be taken.
12. Type select server number . . . . .
Chris PremoSaturday, May 28, 2011 9:32 PM -
I checked the properties of the "_msdcs.My.Domain.Name" object in DNS Manager and reviewd the "Name Servers" tab. There are two entries listed. Both are my current AD servers: "MDNADMaster" and "MDNADSecondary" both showing the correct IP addresses for each server. (Note: We do have 12 Distict Office RODC servers in our remote District offices, but only the two DCs at our HQ location. However, all 14 have DNS services runnig.) Also, the only entries in the "_msdcs.My.Domain.Name" container are the two DCs, the 12 RODCs, one Start of Authroity (SOA) object which lists the Master DC server and hostmaster, and two Name Server (NS) entries listing the two DCs.
Chris PremoSaturday, May 28, 2011 9:42 PM -
Here is the data after running the IPV6 fix (and rebooting the two DCs).
C:\Users\Administrator.MBC>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : MDNADMaster
Primary Dns Suffix . . . . . . . : my.domain.name
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : my.domain.nameEthernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection
Physical Address. . . . . . . . . : XX-XX-XX-85-13-5F
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : XXX.XXX.25.141(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.254.0
Default Gateway . . . . . . . . . : XXX.XXX.24.62
DNS Servers . . . . . . . . . . . : XXX.XXX.25.142
XXX.XXX.25.141
127.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
C:\Users\Administrator.MBC>ipconfig /allWindows IP Configuration
Host Name . . . . . . . . . . . . : MDNADSecondary
Primary Dns Suffix . . . . . . . : my.domain.name
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : my.domain.nameEthernet adapter Local Area Connection:
Connection-specific DNS Suffix . : my.domain.name
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connecti
Physical Address. . . . . . . . . : XX-XX-XX-85-74-99
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : XXX.XXX.25.142(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.254.0
Default Gateway . . . . . . . . . : XXX.XXX.24.62
DNS Servers . . . . . . . . . . . : XXX.XXX.25.141
XXX.XXX.25.142
NetBIOS over Tcpip. . . . . . . . : Enabled******************************************************
This error is still being found running the batch file below.
*****************************************************************************
TEST: Forwarders/Root hints (Forw)
Recursion is enabled
Forwarders Information:
134.186.254.252 (<name unavailable>) [Valid]
205.225.130.209 (<name unavailable>) [Valid]
205.225.182.1 (<name unavailable>) [Invalid]
TEST: Delegations (Del)
Delegation information for the zone: mbc.ca.gov.
Delegated domain name: _msdcs.mbc.ca.gov.
Error: DNS server: mbcad.mbc.ca.gov. IP:<Unavailable>[Missing glue A record]
[Error details: 9714 (Type: Win32 - Description: DNS name does not exist.)]
*****************************************************************************
BATCH FILE
***********************************
echo Running dcdiag /v.....
dcdiag /v >> "c:\AD Health Check\ad_diag.txt"
echo Running dcdiag /test:DNS /DNSALL (may take a few moments, be patient).....
dcdiag /test:DNS /DNSALL /e /v >> "c:\AD Health Check\ad_diag.txt"
echo Running dcdiag /test:DcPromo /e /v.....
dcdiag /test:DcPromo /e /v >> "c:\AD Health Check\ad_diag.txt"
echo Running dcdiag /test:RegisterInDNS.....
dcdiag /test:RegisterInDNS >> "c:\AD Health Check\ad_diag.txt"
echo Running netdiag.exe /v.....
netdiag.exe /v >> "c:\AD Health Check\ad_diag.txt"
echo Running netsh dhcp show server.....
netsh dhcp show server >> "c:\AD Health Check\ad_diag.txt"
echo Running repadmin /showreps.....
repadmin /showreps >> "c:\AD Health Check\ad_diag.txt"
echo Running repadmin /replsum /errorsonly.....
repadmin /replsum /errorsonly >> "c:\AD Health Check\ad_diag.txt"
echo ........................................
echo Diagnostic Completed Successfully...
echo view results in "c:\AD Health Check\ad_diag.txt"
pause
echo ........................................
echo ........................................
echo ........................................
echo General Health Ratio (FAILS/PASSES) echo THis is very general, be sure to check "c:\AD Health Check\ad_diag.txt"!
echo ........................................
echo NUMBER OF FAILS
find /c /i "fail" "c:\AD Health Check\ad_diag.txt"
echo ........................................
echo NUMBER OF PASSES
find /c /i "pass" "c:\AD Health Check\ad_diag.txt"*******************************************
Chris PremoSaturday, May 28, 2011 10:34 PM -
Chris,
can you post the output of:
nslookup
set type=NS
_msdcs.mbc.ca.gov.hth
MarcinSaturday, May 28, 2011 11:53 PM -
Default Server: mbcadsecondary.mbc.ca.gov
Address: XXX.XXX.25.142> set type=NS
> _msdcs.mbc.ca.gov
Server: mbcadsecondary.mbc.ca.gov
Address: XXX.XXX.25.142_msdcs.mbc.ca.gov nameserver = mbcadmaster.mbc.ca.gov
_msdcs.mbc.ca.gov nameserver = mbcadsecondary.mbc.ca.gov
mbcadmaster.mbc.ca.gov internet address = XXX.XXX.25.141
mbcadsecondary.mbc.ca.gov internet address = XXX.XXX.25.142
Chris PremoSunday, May 29, 2011 1:10 AM -
Have you confirmed that the error you are listing above is actually generated by the same DC that you are querying via nslookup?
hth
MarcinSunday, May 29, 2011 1:38 AM -
I ran the check and the NSLOOKUP on the other DC and got the exact same results.
This error is still being found running the batch file below.
*****************************************************************************
TEST: Forwarders/Root hints (Forw)
Recursion is enabled
Forwarders Information:
134.186.254.252 (<name unavailable>) [Valid]
205.225.130.209 (<name unavailable>) [Valid]
205.225.182.1 (<name unavailable>) [Invalid]
TEST: Delegations (Del)
Delegation information for the zone: mbc.ca.gov.
Delegated domain name: _msdcs.mbc.ca.gov.
Error: DNS server: mbcad.mbc.ca.gov. IP:<Unavailable>[Missing glue A record]
[Error details: 9714 (Type: Win32 - Description: DNS name does not exist.)]
*****************************************************************************
C:\Users\Administrator.MBC>nslookup
Default Server: mbcadmaster.mbc.ca.gov
Address: 165.235.25.141> set type=NS
> _msdcs.mbc.ca.gov
Server: mbcadmaster.mbc.ca.gov
Address: 165.235.25.141_msdcs.mbc.ca.gov nameserver = mbcadsecondary.mbc.ca.gov
_msdcs.mbc.ca.gov nameserver = mbcadmaster.mbc.ca.gov
mbcadsecondary.mbc.ca.gov internet address = XXX.XXX.25.142
mbcadmaster.mbc.ca.gov internet address = XXX.XXX.25.141
Chris PremoSunday, May 29, 2011 8:13 AM -
Chris - which specific DC is returning this error?
hth
MarcinSunday, May 29, 2011 10:41 AM -
I ran the NSLOOKUP command on both DC and both reported the same results. Each of the DCs report the other as Master.
Chris PremoSunday, May 29, 2011 5:27 PM -
Chris,
this doesn't answer my question. I'm referring to the error displayed by your batch file. Which DC generated this error?
hth
MarcinSunday, May 29, 2011 9:14 PM -
Running enterprise tests on : mbc.ca.gov
Starting test: DNS
Test results for domain controllers:
DC: MBCADMaster.mbc.ca.gov
Domain: mbc.ca.gov
TEST: Authentication (Auth)
Authentication test: Successfully completed
TEST: Basic (Basc)
The OSMicrosoft Windows Server 2008 R2 Enterprise (Service Pack level: 1.0) is supported.
NETLOGON service is running
kdc service is running
DNSCACHE service is running
DNS service is running
DC is a DNS server
Network adapters information:
Adapter [00000007] Intel(R) PRO/1000 MT Network Connection:
MAC address is XX:XX:56:85:13:5F
IP Address is static
IP address: XXX.XXX.25.141
DNS servers:XXX.XXX.25.142 (MBCADSECONDARY) [Valid]
XXX.XXX.25.141 (MBCADMASTER) [Valid]
127.0.0.1 (MBCADMASTER) [Valid]
The A host record(s) for this DC was found
The SOA record for the Active Directory zone was found
The Active Directory zone on this DC/DNS server was found primary
Root zone on this DC/DNS server was not found
TEST: Forwarders/Root hints (Forw)
Recursion is enabled
Forwarders Information:
134.186.254.252 (<name unavailable>) [Valid]
205.225.130.209 (<name unavailable>) [Valid]
205.225.182.1 (<name unavailable>) [Invalid]
TEST: Delegations (Del)
Delegation information for the zone: mbc.ca.gov.
Delegated domain name: _msdcs.mbc.ca.gov.
Error: DNS server: mbcad.mbc.ca.gov. IP:<Unavailable>[Missing glue A record]
[Error details: 9714 (Type: Win32 - Description: DNS name does not exist.)]
Chris PremoMonday, May 30, 2011 12:19 AM -
Chris,
this behavior is identical to what you'd experience if you had an incorrect name server entry for the _msdcs delegation. In the DNS Manager, are you actually looking at the delegation node (i.e. the grayed-out node labeled _msdcs under mbc.ca.gov)?
Note that this is different than the content of _msdcs.mbc.ca.gov - which would contain only the "valid" records
hth
Marcin- Marked as answer by ChrisPremo Monday, May 30, 2011 7:04 AM
Monday, May 30, 2011 12:56 AM -
Doh, I finally found the entry. Removed it and a DNS error on DIST19FileSvr and all errors are now gone. Thanks for you patience!
Chris PremoMonday, May 30, 2011 7:04 AM