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Update stuck in WSUS RRS feed

  • Question

  • Hi!

    There is some threads on this forum about my problem, however i found some new aspects of it :)

    The problem is that clients Windows 7 x64 SP1 Pro do not see and do not download SOME updates.

    And there is a following string in WsusUpdate.log:

    2013-10-10 15:41:37:369  352 578 Agent WARNING: Failed to evaluate Installed rule, updateId = {189A8F50-0C3A-4FDF-8BC2-BC23A3EB11FB}.101, hr = 80242013

    I searched all over the net for solution and found on this forum that it means that update with id 189A8F50-0C3A-4FDF-8BC2-BC23A3EB11FB is stuck somehow and should be declined/deleted/etc from server.

    My next step was connecting to wsus database using named pipes and searching for this update id with a simple query:

    use susdb

    go

    select * from tbprecomputedlocalizedproperty where updateid = '189A8F50-0C3A-4FDF-8BC2-BC23A3EB11FB' and shortlanguage ='en'

    go

    The result is:

    438931 en Irish Language Pack NULL NULL 189A8F50-0C3A-4FDF-8BC2-BC23A3EB11FB 101 185397

    Irish Language Pack!!! I don't need it, i want it to go away and let my clients to download updates!

    But i can't because there is no such update in my wsus console - not in approved, not in declined, not in unapproved state. I tried deleting this update by id via powershell but no luck - it says that update can not be deleted.

    So my question is - can i dispose of this Irish Language Pack somehow?



    • Edited by Nickita.V Thursday, October 10, 2013 12:29 PM
    Thursday, October 10, 2013 10:20 AM

All replies

  • Hi Nickita.V

    As you found it :

    (...) hr = 80242013

    is a message generated because you have an update on your WSUS server that needs to go away. Typically this is caused by an expired (read: defective) update that still has an active approval. All you have to do now you've find that it was the Irish Language Pack is to find it in your updates and to Decline it.

    I think you can find it creating a new Update view in your WSUS console and applying for specific new product :

    Hope this will help.

    Thanks.

    TiGrOu.

    Thursday, October 10, 2013 1:07 PM
  • Hi elTiGrOu, thanks for answer!

    I tried this way and noticed that i only have updates in sections Windows 8 and Windows 8.1 language packs/language interface packs (all of them are declined)

    And there is not a single update in Windows 7 Language Packs! That is a strange fact and i'm pretty sure that my issue is about exactly Windows 7 Language Packs cause problem clients are several Windows 7 x64 SP1 Pro boxes.

    My WSUS server synchronizes with upstream server which is located in another city, may be there were some issues there and my server thinks that it has this Irish Language Pack though it has not...

    I will try to organize proxy next week for connecting directly to Microsoft Update in order to get that Irish Language Pack and decline it..

    I'll post the result here

    Friday, October 11, 2013 4:38 AM
  • So i performed a successful synchronization with Windows Update and i still have not got Irish Language pack (for windows 7 i suppose) in my updates list.

    Don't know what to do... Does Irish Language pack exist? And how can i decline it or at least see in my updates list?

    My WSUS can see only 4 updates for win8, with the word "Irish" and all of them are declined. And there is no update with name of three words "Irish Language Pack" or any update for win 7.


    • Edited by Nickita.V Monday, October 14, 2013 10:01 AM
    Monday, October 14, 2013 9:44 AM
  • Hi Nickita,

    Just to inform you that I also have this error message on some client computer.

    Maybe Microsoft should investigate as I do not update Language pack in my WSUS server.Would be interesting to know if some other persons encounter this error message in their WindowsUpdate.log file.

    But for me this doesn't avoid the sync and update deployment.

    TiGrOu.

    Monday, October 14, 2013 12:04 PM
  • 2013-10-10 15:41:37:369  352 578 Agent WARNING: Failed to evaluate Installed rule, updateId = {189A8F50-0C3A-4FDF-8BC2-BC23A3EB11FB}.101, hr = 80242013

    select * from tbprecomputedlocalizedproperty where updateid = '189A8F50-0C3A-4FDF-8BC2-BC23A3EB11FB' and shortlanguage = 'en'

    The result is:

    438931 en Irish Language Pack NULL NULL 189A8F50-0C3A-4FDF-8BC2-BC23A3EB11FB 101 185397

    Amazing! I've been trying to track down this UpdateID for over two years! This issue has been plaguing many people.

    So now we know the update, for those who can actually do something about it.

    But in the case where the core table rows for the update are not present, it's probably difficult to resolve this by conventional means. The solution may be in tracing the dependencies and key references of the dbo.tbPreComputedLocalizedProperty table, and manually removing any rows found with that UpdateID.

    The other complication will be, though, that this update may be cached in the datastore of the clients, and not knowing what exactly it is that would trigger the WUA to purge any such entries from the client datastores may also contribute.

    When I get back to my lab environment on Friday I'll dig in a bit deeper and see if I can get any additional traction on this "Irish Language Pack" update.


    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2013)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence R Garvin
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    Wednesday, October 16, 2013 8:31 PM
    Moderator
  • Thanks for reply, Lawrence!

    I'm glad to know that i revealed something new about this problem :)

    I hope and wait for your investigation results, cause solution definitely requires good knowledge of wsus depths :) 

    Friday, October 18, 2013 9:06 AM
  • I hope and wait for your investigation results, cause solution definitely requires good knowledge of wsus depths :) 

    I lost track of this thread... until today when the update came up in another thread in another forum.

    I was able to track down what this update is.

    It appears to be the Irish Language Pack update for IE9 x64 on Windows 7 x64.

    There is only one isInstalled rule, and it's testing for a CBS package named Microsoft-Windows-InternetExplorer-LanguagePack~31bf3856ad364e35~amd64~~9.4.8112.16421 and for some reason the WUA donna like that rule.

    The actual installation package associated with the update is named IE9-langpack-windows7-x64-ire.exe, it has a size of 639,280 and a mod date of 2011-05-20.


    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    • Proposed as answer by Patrick M Monday, March 10, 2014 4:43 PM
    Monday, March 10, 2014 4:27 PM
    Moderator
  • Thanks Lawrence,

    I'm proposing this as an answer :)

    Not sure why the search result didn't bring me here in the first place. Perhaps the keyword is not strong enough for a powerful search engine.

    Hey bing/google please index this
    189A8F50-0C3A-4FDF-8BC2-BC23A3EB11FB.101, hr = 80242013
    {189A8F50-0C3A-4FDF-8BC2-BC23A3EB11FB.101}
    0x80242013

    Reference update = 

    It appears to be the Irish Language Pack update for IE9 x64 on Windows 7 x64.
    There is only one isInstalled rule, and it's testing for a CBS package named Microsoft-Windows-InternetExplorer-LanguagePack~31bf3856ad364e35~amd64~~9.4.8112.16421 and for some reason the WUA donna like that rule.
    The actual installation package associated with the update is named IE9-langpack-windows7-x64-ire.exe, it has a size of 639,280 and a mod date of 2011-05-20.

    Possible solution:

    Unless you have a need for an Irish Language Pack for IE9 x64, finding this update and declining it would be the appropriate course of action.

    THANK YOU LAWRENCE!


    ---Pat

    Monday, March 10, 2014 4:49 PM
  • With the query I find the update, but I don't find it in WSUS in any way.

    I have a probem deploying FEP Updates btw...

    Thursday, July 24, 2014 9:14 AM
  • I can't find it with the with the WSUS interface either. Has anyone had any success with this?

    Thanks


    Monday, April 6, 2015 3:32 PM
  • So is there a solution to the problem of this stuck update?  I see that the offending update has been identified but I don't understand from the posts here what can be done to get past it.

    Thanks for any help.

    Thursday, March 31, 2016 11:45 PM
  • Nickita.V, Did you ever have a resolution on this? 

    I'm having the same issue. 

    Wednesday, April 13, 2016 3:48 PM
  • Looks like the update file IE9-langpack-windows7-x64-ire.exe is included in "Windows Internet Explorer 9 Language Pack for Windows 7" (WSUS title column) and in the x64 bit variant.

    file is also included in "Windows Internet Explorer 9 for Windows 7 for x64-based systems" rollup.

    I have this same issue, have not tested declining this yet, to be fair unless we are using IE 9 there isn't anything stopping us declining all IE9 updates and seeing if this resolves things.


    • Edited by Jlyle29 Thursday, December 1, 2016 5:38 PM
    Thursday, December 1, 2016 5:35 PM
  • Unfortunately Lawrence is no longer among us to see this issue resolved.

    Microsoft resolved it in December 2016 by expiring Internet Explorer 9 from WSUS and I assume from Windows Update and Catalog.

    The latest error was showing

    WARNING: Failed to evaluate Installed rule, updateId = {189A8F50-0C3A-4FDF-8BC2-BC23A3EB11FB}.102, hr = 80242013

    Notice .102 instead of .101, which means a newer revision of this "update".

    I don't know exactly which were the interdependencies between IE9 and its Irish Language Pack, but by declining the Language Packs, nothing is achieved in relation to this error.

    The previous solution was to decline IE9 in WSUS, now this has been done by Microsoft.

    Tuesday, January 17, 2017 11:05 AM