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DEX Accents Keyboard problems RRS feed

  • Question

  • Morning,

    From RDP, working on DEX, with a External keyboard, the accents don't happend.  happend "ˋa"  instead of "à" , rest it's ok, so the Keyboard layout is the same on Dex machine and PC server.

    Same on S8, S9, S10, Note10.  using RDP standard or Beta.

    Can you help me, please?

    Thanks

    Tuesday, September 17, 2019 12:58 PM

All replies

  • Hi,

    Based on your description, my understanding is that there is key typing problem on specific application (DEX) during RDP session.

    If you establish the remote session using RDC, problem only happens when using external keyboard, and it is working with built-in keyboard, please contact the keyboard provider and confirm with them about the details. 

    Besides, please provide more information:
    1. What is the local and remote OS version of the RDP?
    2. Is it Bluetooth or USB connected external keyboard?

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, September 18, 2019 6:49 AM
    Moderator
  • Hi,

    How things are going there on this issue?

    Please let me know if you would like further assistance.

    Best Regards,
    Eve Wang    

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, September 24, 2019 8:18 AM
    Moderator
  • Hi,

    Is there any update?

    Best Regards,
    Eve Wang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, September 26, 2019 9:34 AM
    Moderator