locked
Workstation Service error 1068 Windows 7 64bit RRS feed

  • Question

  • Hi,

    I am trying to start the Workstation service in services but it comes up with an error saying 'Windows could not start the Workstation service on Local Computer. Error 1068: The dependency service or group failed to start.' It just won't let me start the service.

    I do not know any solutions on how to fix this and I would really appreciate some support.

    Thanks 

    Saturday, October 26, 2013 10:03 PM

Answers

  • Hi,

    It seems that the issue is due to the corrupt system files.

    If the dependency services started, I recommend you restore the value of the key below:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\LanmanWorkstation

    You can export it from other computers which are running normally.

    If the issue persists, I am afraid you may need to perform a In-Place Upgrade. For more detailed information, please refer to the link below:

    How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2

    http://support.microsoft.com/kb/2255099

    Best regards,

    Susie

    • Marked as answer by Susie Long Monday, November 4, 2013 1:12 AM
    Wednesday, October 30, 2013 9:53 AM

All replies

  • Hi,
    According to your description, I recommend you run "services.msc" in the Start search box and right-click the workstation service and select “Properties”.After taht, click the “Dependencies” tab to view the dependency services of workstation service and make sure they are already started.
    In addition, I recommend you run "sfc /scannow" at the command prompt to check if any system file is causing the issue. More detailed information, please refer to the link below:

    Use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

    http://support.microsoft.com/kb/929833/en-us

    Furthermore, since it is related to Windows 7, please ask in the Windows 7 forum for further assistance:
    http://social.technet.microsoft.com/Forums/windows/en-US/home?category=w7itpro

    Best regards,
    Susie

    Sunday, October 27, 2013 1:12 PM
  • Hi Susie,
    Thank you for the reply. However,

    I am not sure how to check that the Dependencies that I am viewing in the Workstation service are working.

    I have also tried to run "sfc /scannow" in the command prompt and unfortunately it reads "Windows Resource Protection could not start the repair service"

    I have tried to look up solutions on how to fix this so I ran "Windows module installer" in Services but it gives me another error "Error 2: The system cannot find the file specified" The problems seem to be building up and I am really unsure on what to do now

    Kind regards,
    Bob

    Sunday, October 27, 2013 5:43 PM
  • Hi,

    It seems that the issue is due to the corrupt system files.

    If the dependency services started, I recommend you restore the value of the key below:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\LanmanWorkstation

    You can export it from other computers which are running normally.

    If the issue persists, I am afraid you may need to perform a In-Place Upgrade. For more detailed information, please refer to the link below:

    How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2

    http://support.microsoft.com/kb/2255099

    Best regards,

    Susie

    • Marked as answer by Susie Long Monday, November 4, 2013 1:12 AM
    Wednesday, October 30, 2013 9:53 AM
  • Bingo.... the registry changes from working to the non-working , did the job.. Thanks
    Wednesday, June 7, 2017 7:14 AM
  • Replacing the key from a working computer worked for me too.

    Thank you so much!

    Jen

    Thursday, October 26, 2017 7:01 PM