Bluetooth

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  Bluetooth might not appear in Device Manager if the existing Bluetooth driver isn’t compatible with Windows 10. So you have to download and install the bluetooth driver which is fully compatible with Windows 10. To do this visit the website of the  manufacturer.

  Try these steps to find a compatible driver:

  1. In the search box on the taskbar, type Device Manager, select it from the list of results, and then expand Other devices in Device Manager.
  2. Select the unknown device, right click it, and then select Properties.
  3. Select the Details tab, and then select Hardware Ids from the Property list.

     Look for the hardware ID for the Bluetooth radio. The hardware ID typically looks like this, where {ID} is a series of numbers and/or letters: USB\VID_{ID}&PID_{ID}

  4. Right click the hardware ID, and then select Copy.
  5. Search on the web for the hardware ID you copied to try find the name of the Bluetooth radio manufacturer. After that, visit the Bluetooth hardware or your PC manufacturer’s website to download a Bluetooth driver that’s compatible with Windows 10.

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  S.Sengupta, Windows Insider MVP

  
  

  • Edited by S.SenguptaMVP Saturday, September 17, 2016 11:33 PM

  Saturday, September 17, 2016 11:32 PM
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  Hi,

   I don't have a listing in Device Manager for Other Devices.

  Sunday, September 18, 2016 1:01 AM
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  Hi,

  To connect a Bluetooth device as below:

  1.Turn on your device and make it discoverable.

  2. Select the Start button, then select Settings > Devices > Bluetooth.

  3. Turn on Bluetooth > select the device > Pair.

  4.Follow any more instructions if they appear.

  In addition, search from that new device's manufacturer to see if there is a related driver applied to Windows 10.

  In addition, please follow this article to troubleshoot:

  Fix Bluetooth problems in Windows 10: FAQ

  https://support.microsoft.com/en-in/help/14169/windows-10-fix-bluetooth-problems

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  • Edited by Karen Hu Tuesday, September 20, 2016 6:31 AM
  • Proposed as answer by Karen_HuMicrosoft contingent staff Monday, October 3, 2016 7:56 AM
  • Marked as answer by Rick_LiMicrosoft contingent staff Tuesday, October 11, 2016 8:40 AM

  Tuesday, September 20, 2016 6:10 AM