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Word Automation Service Error code: 65543 RRS feed

  • Question

  • Hi,

    I'm using Word Automation Service for converting Word to PDF files in SharePoint 2013.

    I keep getting the error code 65543 "The file could not be converted; it may be corrupt or otherwise invalid (the conversion process failed). Please try opening the file in Microsoft Word, resaving it, and then resubmitting the file for conversion. If this does not resolve the issue, contact your system administrator."

    The SharePoint user that is running the conversion job has Read / Write permissions to the SharePoint site and databases.

    I've also checked the log files which tellls me that Word Automation Service is running in a sandbox. The Powershell script for disabling the sandbox in SharePoint 2010 is not working anymore in SharePoint 2013. Script provided below.

    $sp = Get-SPServiceApplication | where {$_.TypeName.Equals("Word Automation Services")} $sp.DisableSandbox = $true $sp.Update()

    Does anyone know what causes this error? (Please don't answer this question by copying MSDN information on Word Automation Services. I already read it :-))

    Thanks in advance!

    Regards, Sjoukje Zaal


    Regards, Sjoukje

    Web: http://sjoukjezaal.com | LinkedIn: http://www.linkedin.com/in/sjoukjezaal | Twitter: @SjoukjeZaal

    Please click "Propose As Answer" if a post solves your problem or "Vote As Helpful" if a post has been useful to you.


    Friday, January 10, 2014 8:11 AM

Answers

  • I reinstalled my development environment using a separate Domain Controller and the conversion is now working.

    Word Automation Services causes a lot of problems when SharePoint 2013 is installed on a Domain Controller! I advise to use at least 2 development images, 1 for the dc and the other one for SharePoint and SQL.


    Regards, Sjoukje

    Web: http://sjoukjezaal.com | LinkedIn: http://www.linkedin.com/in/sjoukjezaal | Twitter: @SjoukjeZaal

    Please click "Propose As Answer" if a post solves your problem or "Vote As Helpful" if a post has been useful to you.

    Thursday, January 16, 2014 11:15 AM

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