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Right mouse click not working RRS feed

  • Question

  • We have a Windows Server 2012 Standard setup as a RDSH. We are using RDweb and RemoteApps. Everything works just fine... except... some of the users complain that sometimes their right-hand mouse click does not work correctly. It appears for a few milliseconds and then disappears. To get it working again, the users need to logoff/logon.

    Any ideas?

    Thursday, August 7, 2014 11:05 AM

Answers

All replies

  • do you have any 3rd party shell extensions which these users wouldn't have access to? these are usually some Zip application or...could be anything really
    Thursday, August 7, 2014 1:38 PM
  • All users have the same rights on the RDSH. Only a few users report this problem. I thought it might be to do with the local Windows 7 Client... IE or RDP settings? No idea - just frustrating for the users.
    Thursday, August 7, 2014 1:43 PM
  • well it never hurts to upgrade to the RDP 8.1 client on Win7

    http://support.microsoft.com/kb/2923545

    I know there are GPOs for restricting right click and context menus but if it's intermittent and not all users...hard to say

    Thursday, August 7, 2014 2:26 PM
  • Hi,

    Any update?

    Thanks.


    Dharmesh Solanki

    Monday, August 11, 2014 1:31 AM
  • The client was using Win7 with RDP 8.0. We upgraded to RDP 8.1 a few days ago and everything looks stable. I guess that was the fix.

    Many thanks

    Tuesday, August 12, 2014 4:37 PM