Remote Desktop Server client connection problem "License Store Creation Failed - Access Denied"


  • We have a new Remote Desktop Server setup which has the Gateway, RDS Host and License server all on the on VM server running Server 2008R2 Standard. The License server is set to a Per User license model.

    We have a strange problem where 4/10 computers can connect to the solution internally and externally totally fine and then 6/10 computers / users try to connect and get the following error;

    The remote session was disconnected because the license store creation failed with access denied.

    Please run remote desktop client with elevated privilages

    Sure enough if I right click the Remote Desktop Client and run as administrator it all works fine. I have check the permissions on the MSTSC.EXE file and it looks the same as a computer which is working.

    I have also looked at the Event Viewer for the server and client but there is not Events which are related to the error.

    Any help would be greatly appreciated! 



    • Edited by zalewskim Wednesday, July 31, 2013 9:06 AM
    Wednesday, July 31, 2013 8:14 AM