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Flashing Screen RRS feed

  • Question

  • Hi All

    I have a clarion program running on my Win2012R2 RDS Server.

    I have about 40 users using the app.

    For 6 users (maybe more) the application will from time to time, in fact sometimes 4 or 5 times in the day lock up and just sit there and screen will flash. sometimes it will come right some times it will consume a lot of CPU and have to be killed off.

    You can open other programs while this is happening.

    as you can imagine these users are getting very frustrated as am I.

    Any help you can give would be much appreciated.

    Cheers G

    Thursday, July 6, 2017 9:49 PM

All replies

  • Hi,

    Firstly, please ensure that the application is fully compatible within Windows Server 2012 R2 RDS environment.

    If yes, I suggest you try to fully patch Windows systems and update display driver to see whether it works.

    Best Regards,

    Amy


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    Friday, July 7, 2017 7:46 AM
    Moderator
  • Did you ever come up with a solution for this issue?  I think you're the same person who posted in another forum who was using RFMS.  We've had this issue for years and nothing seems to help.  We just installed v18 and the problem seems to have gotten worse.  RFMS doesn't have much to offer in terms of a solution.  We're also using 2012r2 RDS.  
    Wednesday, October 17, 2018 5:17 PM