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System State Backup fails.Error [0x80070005] Access is denied. RRS feed

  • General discussion

  • Hi

    I have a issue with systemstate backup in Windows 2008 R2. I run systemstate backup with Runas Administrator from command prompt with the command "wbadmin start systemstatebackup -backupTarget:f:" F is a SAN Drive.

    ----------------------------------------------------------------------------------------------

    C:\Windows\system32>wbadmin start systemstatebackup -backupTarget:E:
    wbadmin 1.0 - Backup command-line tool
    (C) Copyright 2004 Microsoft Corp.

    Starting to back up the system state [10/18/2010 10:54 AM]...
    Retrieving volume information...
    This will back up the system state from volume(s) sysvol(C:),data(D:) to E:.
    Do you want to start the backup operation?
    [Y] Yes [N] No y

    Creating a shadow copy of the volumes specified for backup...
    Creating a shadow copy of the volumes specified for backup...
    Creating a shadow copy of the volumes specified for backup...
    Creating a shadow copy of the volumes specified for backup...
    Please wait while system state files to back up are identified.
    This might take several minutes...
    Found (3248) files.
    Found (10010) files.
    Found (13958) files.
    Found (27155) files.
    Found (37852) files.
    Found (44659) files.
    Found (53096) files.
    Found (66547) files.
    Found (73542) files.
    Found (73607) files.
    The search for system state files is complete.
    Starting to back up files...
    The backup of files reported by 'Task Scheduler Writer' is complete.
    The backup of files reported by 'VSS Metadata Store Writer' is complete.
    The backup of files reported by 'Performance Counters Writer' is complete.
    Overall progress: 0%.
    Currently backing up files reported by 'System Writer'...
    Overall progress: 2%.
    Currently backing up files reported by 'System Writer'...
    Overall progress: 5%.
    Currently backing up files reported by 'System Writer'...
    Overall progress: 9%.
    Currently backing up files reported by 'System Writer'...
    Overall progress: 12%.
    Currently backing up files reported by 'System Writer'...
    Overall progress: 14%.
    Currently backing up files reported by 'System Writer'...
    Overall progress: 18%.
    Currently backing up files reported by 'System Writer'...
    Overall progress: 21%.
    Currently backing up files reported by 'System Writer'...
    Overall progress: 22%.
    Currently backing up files reported by 'System Writer'...
    Overall progress: 24%.
    Currently backing up files reported by 'System Writer'...
    Overall progress: 26%.
    Currently backing up files reported by 'System Writer'...
    Overall progress: 28%.
    Currently backing up files reported by 'System Writer'...
    Overall progress: 34%.
    Currently backing up files reported by 'System Writer'...
    Summary of the backup operation:
    ------------------

    The backup of the system state failed [10/18/2010 11:00 AM].
    Log of files successfully backed up:
    C:\Windows\Logs\WindowsServerBackup\Backup-18-10-2010_10-55-27.log

    Log of files for which backup failed:
    C:\Windows\Logs\WindowsServerBackup\Backup_Error-18-10-2010_10-55-27.log

    The operation ended before completion.
    Access is denied.
    -----------------------------------------------------------------------------------------------------------

    If we open the log file to see the error, I get the error - Error in backup of C:\Windows\winsxs\amd64_microsoft-windows-scrnsave_31bf3856ad364e35_6.1.7600.16385_none_3d3492aaf415de8e\scrnsave.scr during write: Error [0x80070005] Access is denied.

    I have domain admins rights but still i get access denied error.

    Pls suggest if any one has faced such a issue. or suggestions is highly appreciated.

    Thank you

    Sujit

     

    Monday, October 18, 2010 3:05 PM

All replies

  • Hello,

    This is not expected.

    Is this a consistent repro?

    What roles/features have you installed on your machine?

    Can you pl. collect backup failure traces under %windir%\Logs\WindowsServerBackup & send them to sriramb-nospam@microsoft.com (pl. remove -nospam to get to the correct ID).

    Thanks,

    Sriram [MSFT]


    Sriram [MSFT]
    Sunday, October 24, 2010 3:15 AM
  • Logs sent to your id
    Sujit
    Monday, November 1, 2010 5:30 AM
  • how to solve your problem?

     

    :/


    Schimidt
    Thursday, December 15, 2011 2:48 PM
  • If you are using McAfee make sure you add an exception for the wbengine.exe to allow .scr files to executed or created.

    Tuesday, March 15, 2016 11:08 AM
  • Hi, sometime similar is happening to me:

    System State Failing with:

    Error in backup of C:\Windows\System32\drivers\gddcv64.sys during write: Error [0x80070005] Access is denied.

    Using the recommendations in: https://support.microsoft.com/en-ie/help/2747459/server-backup-process-fails-and-0x80070005-errors-are-logged-in-window

    I added the file C:\Windows\System32\drivers\gddcv64.sys  in the registry in the key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup

    But... It still without work... :-(

    Note: The file gddcv64.sys is a file from the G Data Antivirus, I can copy manually this file to any place without problems...

    Can someone have a way to solve it?

    Thank you very much!

    Regards,

    Hectorio

    Monday, July 29, 2019 6:37 PM