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Server 2012 is set to use WSUS server but trys to download from Microsoft RRS feed

  • Question

  • Got a strange problem

    New WSUS server installed on Server 2012.

    Serves WinXP/7, Server 2003/2008/2008R2 clients perfectly.

    Server 2012 clients however are another issue altogether.

    WSUS server is set to store updates locally. 

    The windowsupdate.log file on the server shows them as having the local WSUS server set to use for downloading updates. The server appears to try and connect to the local server, but then starts trying to contact the Microsoft servers (which they can't do as they can't get through our proxy server).

    I have tried stopping the Windows Update service, deleting the softwaredistribution folder, restarting but it still continues to ignore the local server.

    On the rare occasion it does connect to the local server, it finds updates but then errors trying to install them (the updates are definitely on the server - I can manually install them directly from the server).

    Log attached:

    2012-09-20	21:18:03:681	 956	820	Agent	***********  Agent: Initializing global settings cache  ***********
    2012-09-20	21:18:03:681	 956	820	Agent	  * Endpoint Provider: 00000000-0000-0000-0000-000000000000
    2012-09-20	21:18:03:681	 956	820	Agent	  * WSUS server: http://7540cap01.ballaraths.vic.edu.au:8530
    2012-09-20	21:18:03:681	 956	820	Agent	  * WSUS status server: http://7540cap01.ballaraths.vic.edu.au:8530
    2012-09-20	21:18:03:681	 956	820	Agent	  * Target group: All Servers
    2012-09-20	21:18:03:681	 956	820	Agent	  * Windows Update access disabled: No
    2012-09-20	21:18:03:681	 956	820	Misc	WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
    2012-09-20	21:18:03:681	 956	820	WuTask	WuTaskManager delay initialize completed successfully..
    2012-09-20	21:18:03:696	 956	820	Report	CWERReporter::Init succeeded
    2012-09-20	21:18:03:696	 956	820	Agent	***********  Agent: Initializing Windows Update Agent  ***********
    2012-09-20	21:18:03:696	 956	820	DnldMgr	Download manager restoring 0 downloads
    2012-09-20	21:18:03:696	 956	820	AU	###########  AU: Initializing Automatic Updates  ###########
    2012-09-20	21:18:03:696	 956	820	AU	AU setting next detection timeout to 2012-09-20 11:18:03
    2012-09-20	21:18:03:696	 956	820	AU	AIR Mode is disabled
    2012-09-20	21:18:03:696	 956	820	AU	  # Policy Driven Provider: http://7540cap01.ballaraths.vic.edu.au:8530
    2012-09-20	21:18:03:696	 956	820	AU	  # Detection frequency: 12
    2012-09-20	21:18:03:696	 956	820	AU	  # Target group: All Servers
    2012-09-20	21:18:03:696	 956	820	AU	  # Approval type: Pre-install notify (Policy)
    2012-09-20	21:18:03:696	 956	820	AU	  # Auto-install minor updates: Yes (Policy)
    2012-09-20	21:18:03:696	 956	820	AU	  # Will interact with non-admins (Non-admins are elevated (Policy))
    2012-09-20	21:18:03:696	 956	820	AU	WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
    2012-09-20	21:18:03:696	 956	820	AU	AU finished delayed initialization
    2012-09-20	21:18:03:696	 956	820	AU	#############
    2012-09-20	21:18:03:696	 956	820	AU	## START ##  AU: Search for updates
    2012-09-20	21:18:03:696	 956	820	AU	#########
    2012-09-20	21:18:45:754	 956	820	Misc	WARNING: Send failed with hr = 80072ee2.
    2012-09-20	21:18:45:754	 956	820	Misc	WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
    2012-09-20	21:18:45:754	 956	820	Misc	WARNING: Send request failed, hr:0x80072ee2
    2012-09-20	21:18:45:754	 956	820	Misc	WARNING: WinHttp: SendRequestUsingProxy failed for <http://ds.download.windowsupdate.com/w8/2/windowsupdate/redir/wuredir.cab>. error 0x80072ee2
    2012-09-20	21:18:45:754	 956	820	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
    2012-09-20	21:18:45:754	 956	820	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
    2012-09-20	21:18:45:754	 956	820	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
    2012-09-20	21:19:27:921	 956	820	Misc	WARNING: Send failed with hr = 80072ee2.
    

    Any ideas?

    Thursday, September 20, 2012 11:44 AM

Answers

  • Ok, looks like this was the same problem as my other thread. If you sync a 2012 WSUS6 server from a WSUS 3SP2 server that hasn't been updated to support WS2012/Win8 clients, there are 2 problems.

    1. WS2012 and Win8 clients can't install any updates except for those specifically for WS2012/Win8 (ie Visual C runtime updates, System Center, SQL, etc)

    2. WS2012 and Win8 clients will go searching on Windows/Microsoft Update for an updated client as I suspect that the client is synced from the upstream server as well.

    • Marked as answer by pduthie_au Saturday, September 22, 2012 2:59 AM
    Saturday, September 22, 2012 2:59 AM

All replies

  • The windowsupdate.log file on the server shows them as having the local WSUS server set to use for downloading updates. The server appears to try and connect to the local server, but then starts trying to contact the Microsoft servers (which they can't do as they can't get through our proxy server).

    This typically happens when a system, after first becoming a WSUS client, has pending downloads left over from a previous *AU* session.

    The remediation here is clear the BITS download queue, and rerun the WUAgent detection so that it gets the download URL of the WSUS server instead.


    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    Product Manager, SolarWinds
    Microsoft MVP - Software Distribution (2005-2012)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin

    Thursday, September 20, 2012 6:37 PM
  • I cleared the BITS queue, deleted the softwaredistribution directory again and it's still doing the same thing.
    Thursday, September 20, 2012 10:54 PM
  • I cleared the BITS queue, deleted the softwaredistribution directory again and it's still doing the same thing.

    Can you restart the Windows Update service, launch a new detection, wait 30 minutes, and then post the complete set of log entries (as plain text in the body of the message please) starting with the service startup entries and including everything to the end of the logfile.

    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    Product Manager, SolarWinds
    Microsoft MVP - Software Distribution (2005-2012)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin

    Friday, September 21, 2012 5:06 PM
  • Ok, looks like this was the same problem as my other thread. If you sync a 2012 WSUS6 server from a WSUS 3SP2 server that hasn't been updated to support WS2012/Win8 clients, there are 2 problems.

    1. WS2012 and Win8 clients can't install any updates except for those specifically for WS2012/Win8 (ie Visual C runtime updates, System Center, SQL, etc)

    2. WS2012 and Win8 clients will go searching on Windows/Microsoft Update for an updated client as I suspect that the client is synced from the upstream server as well.

    • Marked as answer by pduthie_au Saturday, September 22, 2012 2:59 AM
    Saturday, September 22, 2012 2:59 AM