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[SOLVED] Internet Explorer downloads can't save to redirected folder

    Question

  • Hello!  I've recently deployed a small network of a few Windows 7 clients and Server 2008.  The server was recently updated to SP1 and Windows 7 was also updated to SP1 on one of the client machines.  The client computers still haven't been placed on users desks.  I use Folder Redirection as I have in the past with Windows XP, and I've configured some, but not all folders, to be redirected.  Less important folders like Saved Games and Links aren't backed up.  I don't even know why the links folder exists, but that's not important right now.

    The issue I noticed was that I opened Internet Explorer on the client computer, and noticed that if I tried to download a file, made sure that the Downloads folder in the user profile folder was the selected destination, and ensured that the Downloads folder was redirected to the server share for that user, if I hit Save, the window asking me where to download goes away, but I noticed it comes back up again, and I tell it a second time to save to the Downloads folder [that has been redirected], and it doesn't.  IE never downloads the file.  If I try downloading again, and choose a different location like the Desktop [which isn't redirected], the download works fine.

    My initial reaction was oh, maybe the user for some odd reason doesn't have permissions to the Downloads folder that's redirected.  So I opened the User folder from within the test account, opened the Downloads folder, and created some new folders and files in there.  All of them worked with no problem.  I could even drag the downloaded file I had downloaded through IE 9 and saved on the Desktop over to the Downloads folder and that worked ok as well.

    I don't remember testing file downloads before I upgraded that machine, but the computer is running IE9 now after recent updates, not sure if that has anything to do with it.

    Any help would be greatly appreciated.  Please let me know if you need more information.


    • Edited by link470 Monday, June 6, 2011 5:49 AM
    Saturday, May 28, 2011 8:51 PM

Answers

All replies

  • do you mean you want to save the IE downloads to default folder ? hope this link helps... http://www.techiecorner.com/81/how-to-specify-default-download-directory-in-internet-explorer/ Cheers ;)
    Monday, May 30, 2011 3:42 AM
  • Hi,

     

    Please clarify the following questions:

     

    1. Does the issue only occur after installing SP1?

    2. Does the Folder Redirection GPO work well?

     

    Besides, please collect the GPMC log for further research.

     

    For your convenience, I have created a workspace for you. You can upload the information files to the following link. (Please choose "Send Files to Microsoft")

    Workspace URL: https://sftus.one.microsoft.com/choosetransfer.aspx?key=d2e99006-0837-46f6-ae86-9eabcb10fd97

    Password: wBVexCug!SE

     

    Note: Due to differences in text formatting with various email clients, the workspace link above may appear to be broken. Please be sure to include all text between '(' and ')' when typing or copying the workspace link into your browser. Meanwhile, please note that files uploaded for more than 72 hours will be deleted automatically. Please ensure to notify me timely after you have uploaded the files. Thank you for your understanding.

     

    Collect GPMC log

    ==============

    1. On domain controller, click Start -> Run, type GPMC.MSC, it will load the GPMC console. If the GPMC snap-in is not installed.

    2. Right click on "Group Policy Result" and choose wizard to generate a report for the problematic computer and user account (please place appropriately). (Choose computer and select the proper user in the wizard)

    3. Right click the resulting group policy result and click the "Save Report…" => save report and upload it to the link I provided.

     

    Regards,

    Cecilia Zhou

    --------------------------------------------------------------------------------

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

     

    Monday, May 30, 2011 10:35 AM
    Moderator
  • Hi,

    We are having the exactly the same problem.

    Win2008R2 SP1 running Remote Destop Services Host, IE9, "Downloads" redirected to the user home drive.

    The redirect works perfectly, the path is correct, manually added files are visible in the folder, permissions are correct.

    Saving from IE fails to this folder as link470 describes.

     

     

    Thursday, June 2, 2011 1:49 PM
  • Think this is a bug, and I reckon it's with IE9. See http://rcmtech.wordpress.com/2011/06/03/annoying-redirected-downloads-folder-behaviour-with-internet-explorer/

    IRRESPECTIVE of the NTFS folder permissions (I know, makes no sense) you need to change the share permissions so that your users have Full Control.

    I thank you.

    • Marked as answer by Cecilia_ZhouModerator Saturday, June 4, 2011 10:48 AM
    • Unmarked as answer by link470 Monday, June 6, 2011 5:44 AM
    • Marked as answer by link470 Monday, June 6, 2011 5:46 AM
    Friday, June 3, 2011 8:46 AM
  • IRRESPECTIVE of the NTFS folder permissions (I know, makes no sense) you need to change the share permissions so that your users have Full Control.

    Ah, ya that's exactly what I'm trying to avoid.  I never like handing out Full Control permissions if I can avoid it [and I'm sure none of us do, but that's interesting that it works!].  I have yet to test this on another one of the desktops that still has IE8 unfortunately, but as soon as I can, and if I can, I'll update this.  I'm glad I'm not the only one having this issue though.



    ::EDIT::

    I unmarked the answer above as the answer because it doesn't technically fix the bug and I didn't want to set the folder as Full Control for share permissions for obvious reasons instead of "Change".  But I marked it as the answer again, seeing how it's a bug I'm sure it's nothing here anyone can fix until an update is pushed out.

    Cecilia_Zhou, does the Microsoft IE team and group policy team know about this issue and is it being worked on/a fix already available?

    Thanks!  Also, thanks again RobinCM for that link, glad to know I'm not alone.


    Friday, June 3, 2011 6:07 PM
  • Hi,

     

    As to the Share Permissions and the NTFS Permissions, I would like to suggest you have a look at the links below:

     

    Managing Permissions for Shared Folders

    http://technet.microsoft.com/en-us/library/cc753731.aspx

     

    The final access permissions for a shared resource are determined by considering both the NTFS permissions and the sharing protocol permissions, and then applying the more restrictive permissions.

     

    Set Permissions for Shared Folders

    http://technet.microsoft.com/en-us/library/cc726004.aspx

     

    To set permissions for users who log on locally or using Remote Desktop, set NTFS file permissions using the options on the Security tab instead of the Share Permissions tab. If both share permissions and file system permissions are set for a shared folder, the more restrictive permissions apply when connecting to the shared folder.

     

    Actually, I recommend you grant Everyone with the Full Permission when you configure the Share Permissions of the shared folder. The safety of the shared folder will be controlled well by the NTFS Permissions. We do not need to worry about it at all.

     

    Regards,

    Cecilia Zhou

    --------------------------------------------------------------------------------

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

     

    Wednesday, June 8, 2011 2:55 AM
    Moderator
  • RobinCM's answer does not solve the problem in my case.

    Users are in fact able to save downloads, but not when they are not connected to the company network and using offline foldering to enable the use of their redirected folders, like downloads and desktop.

     

    Tuesday, November 22, 2011 11:48 AM
  • I'm having this same issue with IE 10 as well.  I redirect the downloads folder for many of my customers and haven't had this issue until I just upgraded one site to IE 10.  All Windows 7 w/ SP1 systems with all the latest updates.
    • Proposed as answer by Zishans Friday, April 12, 2013 9:47 AM
    • Unproposed as answer by Zishans Friday, April 12, 2013 9:47 AM
    Monday, April 1, 2013 4:33 AM
  • Hello guys,

    I have been dealing with this same issue for one of the clients for days and have just figured out that it was due to file screening blocking *.partial

    As soon as I removed this from file screening, the issue mentioned above is now fixed. This only started happening since IE9 and IE10.

    Hopefully this will help some of you.

    Friday, April 12, 2013 9:51 AM
  • I am also having the same problem with Windows 8 and IE 10. Although it does not appear to be a problem with all downloads. I am still trying to identify a common link. We don't use file screening so it cannot be that. Anyone have any other ideas?

    Thanks

    Edd

    Tuesday, April 16, 2013 11:30 AM
  • In my case this problem caused by System Center Endpoint Protection - an antivirus from Microsoft.
    Wednesday, May 15, 2013 11:50 AM
  • I am also using Endpoint Protection - what did you do to fix it?

    Thanks

    Wednesday, May 15, 2013 12:28 PM
  • Temporary disable SCEP, but it is not a solution so I will try to open a case in support.
    • Edited by mtimley Wednesday, May 15, 2013 2:27 PM
    Wednesday, May 15, 2013 12:53 PM
  • Did you ever get to the bottom of this?

    Thanks

    Edd

    Monday, September 2, 2013 6:54 PM
  • I'm in touch with support, but still without proper solution.
    Tuesday, September 3, 2013 10:35 AM
  • Here is another workaround: add .partial extension to the exclusion list.
    Monday, September 9, 2013 8:57 PM
  • Here is another workaround: add .partial extension to the exclusion list.

    Interesting thought, but where's the exclusion list?  What would .partial be blocked from in the first place that would be related to Folder Redirection when Software Restriction Policies aren't in use?

    • Edited by link470 Tuesday, September 10, 2013 3:22 AM
    Tuesday, September 10, 2013 3:22 AM
  • In SCEP settings, just add "partial" to Settings > Excluded file types.

    Tuesday, September 10, 2013 8:35 AM