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Wyse thin client 6.1 RDP Client unable to change expired passwords

    Question

  • We have dozens of thin clients connected through an MPLS network to run applications on our Terminal Servers. We just upgraded from Window Server 2000 to Windows Server 2008 and have already run into several problems.

    Problem #1, older thin clients don't work with server 2008. No biggie, we purchased a few dozen newer Wyse terminals.

    Problem #2, now that the newer clients prompt for a password prior to actually bringing up the GUI, if a users password expires they are unable to log in. What happened to bringing up the GUI with the message box "Your password has expired?" Can we get it back?

    Denny

    Thursday, January 13, 2011 10:48 PM

Answers

All replies

  • Hi,

    When you login to your Remote Desktop server via Wyse RDP client, if your password has expired, you shouild be prompted to change it. Is this not happening?


    Technology changes life……
    Wednesday, January 19, 2011 11:44 AM
    Moderator
  • If you have configured passthru authentication for your Wyse terminal and it does not prompt your users to change their password, then turn off the Domain Policy that expires the password.

    Not really the best solution but it will work.

    Otherwise train your end users to change their passwords.

    I saw a similar problem:

    http://forums.citrix.com/thread.jspa?threadID=76082

    Wednesday, January 19, 2011 11:47 AM
  • Denny, I have had so many problems integrating Wyse Thin Clients into a remoteapp environment. While they do support the integration, they seem to have left huge holes in password rotation and security. So basically the Wyse client doesn't understand how to handle the password change challenge back from the Domain Controller and who is their right mind would remove password expiry from the Domain policy?

    So I have worked on a solution which involves a small program which is run at logon and will not allow the desktop to load until it has exited. This allows the program to pull in various information about the user and domain password policy and basically allows the user to change their password. 

    Only issue you would then face is that the wyse clients (thinos 8.1 and above) give a 'lock terminal' option and if you change your password in an rdp session this is new password does not work when unlocking the terminal, you have to use the original one...... another fail from Dell.

    Sunday, November 19, 2017 11:45 AM