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Windows 2012 R2 Black screen issue with RDP - Using KVM Task manager,Regedit,Command prompt or any other system tools not open RRS feed

  • Question

  • Dear Experts,

    We are facing below problems with windows 2012 R2 server installed on HP gen 9 servers.

    1. Black screen is getting appeared during RDP session.

    2. When we login via ilo we can observe Task manager not opening

    3. Registry editor not opening

    4. Command prompt not opening

    5. Only file explore is getting open.

    This problem temporarily getting solved after reboot. But same issue observed after some days. So please suggest to proceed further to fix permanently.

    Regards

    Friday, December 28, 2018 4:53 PM