Cannot install SNMP service on Windows server 2003 Enterprise x64 SP2


  • why i cant install snmp on windows server 2003 enterprise R2 x64 even i have put the correct CD and select the file that the system asked, but an error always occured, it said setup cannot copy the file evntagnt_dl_

    what should i do to fix it?


    Wednesday, July 13, 2011 2:45 PM

All replies

  • Hi,

    I am not 100% sure of this response so please bear with me!

    As far as I am aware, this issue is due to windows group policy.

    This article is intended for Windows XP, however 2003 being a similar environment I recon the steps may be similar -

    Give it a go, but don't do anything that doesnt make sense :-)

    As I said im not 100% sure, perhaps someone else can comment?




    If you find my information useful, please rate it. :-)
    Wednesday, July 13, 2011 5:20 PM
  • i have visit that site before, but i doubt that, because that is for windows XP not for windows server and because this is my client server i cannot do something as i like, i need to be more careful by the way i wondering what is the worse thing would happend if i implement that solution to the server, but not successful ?could it be crash or something like that? thanks
    Thursday, July 14, 2011 1:43 AM
  • Hi Bram88,

    Thank you for your post.

    Please search evntagnt.dl_ file in your OS CD and point installer to the file(like F:\I386\evntagnt.dl_).

    If there are more inquiries on this issue, please feel free to let us know.

    Rick Tan
    Thursday, July 14, 2011 6:39 AM
  • i've tried it but it doesnt fix the error and i cannot skip it, 

    any suggestions?

    Monday, July 18, 2011 4:22 AM
  • Hi Bram88,
    Thank you for your updates.

    install snmp on windows server 2003 enterprise R2 x64 even I have put the correct CD

    No idea about this issue except verifying the correct CD not damaged.
    Please find this file(evntagnt.dll 64 bit version) from other SNMP installed servers or Internet, copy the file to your server and point it to installer.
    Test to install/reinstall SNMP on other server via the correct OS CD to exclude the CD has not been damaged

    If there are more inquiries on this issue, please feel free to let us know.

    Rick Tan
    Monday, July 18, 2011 5:40 AM
  • hi rick,

    i have did all your advice about find the evntagnt file from other server then copied to the "trouble server", and now the evntagnt file can be copied sucessfully, but then i got another problem that is :

    "setup could not copy one or more files, the specific, error code is 0x5. press ok to continue or cancel to stop the setup and try again. if you continue the components may not function properly "

    and i select ok to continue the installation, but there is another error comes up "could not install the simple network management protocol because a file or registry entry is missing"


    i have searching the error code 0x5 from internet, and i founded that this error is because invalid registry entries and outdated or corrupt drivers (refer to and they recommended me to using driverscanner application to find out the real problem, but why i cannot install it, everytime i want to installed these following error always occurred

    "an error occurred while trying to rename a file in the destination directory; movefile failed; code 5. Access is denied"


    any more suggestion?

    Thursday, July 21, 2011 4:02 AM
  • Hi Bram88,

    "setup could not copy one or more files, the specific, error code is 0x5..."
    The error shows that some files installed does not meet system requirement.
    The scan tool does not include Windows 2003 OS.

    There should be some system files broken, just two suggestions:
    1. Run "sfc /scannow" command to repair your system file, then reinstall SNMP
    2. Boot from your windows 2003 CD, repair install your OS

    Hope it helpful to you.

    Rick Tan
    Thursday, July 21, 2011 6:41 AM
  • hi Rick,


    is there any bad impact after i do the the repair OS either using sfc /scannow or using windows 22003 CD?

    do you know how to do it, i meant is there any guidance or something like that ?



    Bram Twejaputra

    Friday, July 22, 2011 4:28 PM
  • Hi Bram,

    1. Just type command "sfc /scannow" in start-run, insert windows 2003 CD, mentioned in KB929833
    2. Repair install your OS, please refer to How to Repair Your Installation of Windows in KB325375

    These are no impact after you do these two repair operation.

    Rick Tan
    Monday, July 25, 2011 2:13 AM
  • I know it's a little bit late but for x64 edition, especially slipstreamed discs you need to point the to the files in the AMD64 folder and not i386.

    Monday, April 09, 2012 11:39 AM