I keep getting warnings that my Firewall is turned off but when I try to change it I am told it is controlled by "Group Policy"


  • When I turn my computer on I receive a warning that the Firewall setting in my Windows 1 Live program is turned off and that it is dangerous to run like that.

    When I go to the Firewall settings it does not allow me to change it back to the ON postion and tells me that it is being run by "Group Policy".

    Should the Firewall be turned ON and how do I get it back to that position.  When I set it up I DID turn it to on.
    Thursday, August 27, 2009 3:42 PM


  • Hi,

    Thanks for the post.

    Given this situation, please check the following points.

    1. Update the AntiVirus program and scan the system.
    2. Check if the relevant Group Policy has been applied when running “gpresult /v”.
    3. Check if this issue occur on all the client machines.

    Meanwhile, we also need to collect the following information:

    Info 1: Please capture a screenshot when the error messages are received.

    How to capture a Screenshot:
    1. Please press the Print Screen key (Putsch) on your keyboard.
    2. Click Start, click Run, type MSPAINT, and click OK.
    3. In Paint, click Paste under the Edit Menu, click Save under the File menu, type a file name for the screenshot, choose JPEG as "Save as type", click "Desktop" on the left pane, and click Save.
    4. Please find the screenshot on the Desktop, and use Windows Live SkyDrive ( to upload the file and then give me the download address.

    Info 2: Please collect the Setup&Performance version of MPSReport from the problematic machine.
    a. Download the MPS Report Tool from the following link:
    b. After the download is complete, double-click this " MPSRPT_SETUPPerf.EXE" file. Then a CAB file will be generated called %COMPUTERNAME%_MPSReports.CAB. For example, if your computer name is "MyComputer", this CAB file will be named "MyComputer_MPSReports.CAB".
    c. Open My Computer, browse to the "%systemroot%\MPSReports\Setup\Logs\CAB" folder. You can find the CAB file above and please send it to me.
    Use Windows Live SkyDrive ( to upload the file and then give me the download address.

    Hope this helps.

    Friday, August 28, 2009 10:00 AM