none
Help!! The screen keeps on lagging everytime i open the app. RRS feed

  • Question

  • Help!! I cannot work properly with the app because the screen is very lag whenever I go to the app, my internet is fast, and it's not like this usually. I'm a bit concerned and worried because it's been like this for 2 days now. Please reply. Thanks.
    Tuesday, September 17, 2019 5:09 PM

All replies

  • HI
    1 could you please detail describe your issue ?
      did your issue happen when you remote access from win10 computer to remote server ?
    2 can you enter winver in command prompt on win10 computer and look the os version and os version number ?[for example windows 10  enterprise 1809 (os build 17763.316)]
    3 Please check the symptom in a clean boot (refer to windows 10 steps) environment if it is possible. Ensure the latest update has been installed to avoid known issue
    https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

    Best Regards
    Andy YOU
    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, September 18, 2019 6:04 AM
    Moderator
  • HI
    Is there any progress on your question?

    Best Regards
    Andy YOU
    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Sunday, September 22, 2019 11:45 AM
    Moderator
  • HI
    Is there anything to help you?

    Best Regards
    Andy YOU
    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, September 27, 2019 3:05 PM
    Moderator