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User Remote Control problem in Windows Server 2008 R2 RRS feed

  • Question

  • All our users connect to the Server 2008 R2 Terminal Server with "Use all my monitors for the remote session" enabled in Remote Desktop Connection.  When I try to remote control them from the Remote Desktop Services Manager, it says Access Denied.  I've ready this is due to an inability to connect to a remote session that has multiple monitors enabled.  Does anyone know any way around this?  Patch, hack, 3rd party utility for the terminal server?  Any suggestions or is it just impossible right now?
    Friday, May 7, 2010 5:10 PM