Website Pinging but Browsing not working on Windows Server 2008 R2


  • IBm Server X3400 M3

    Role:Domain Controller, DNS Server

    Two Network Card in which one is disable

    We are successful to ping any website but not able to browse.

    Try to restart DNS services but no improvement.

    Any help will appreciate.




    • Edited by arvind_snp Thursday, January 12, 2012 9:01 AM
    Thursday, January 12, 2012 9:00 AM

All replies

  • Hi Arvind,


    Thanks for posting.


    Can you ping the website such as by name, or by its IP?


    If you can ping only by IP but not the domain name, then it’s very likely a DNS problem. Please double check the DNS settings.


    For your reference: Troubleshooting DNS


    If you can ping by both IP and domain name, then it sounds like a firewall or Proxy (if you have a Proxy setup) problem. Try booting in Safe Mode with Networking to bypass Antivirus & Firewall and check if browser works.


    Have you done anything specific to the server before this problem occurred? To dig deeper into this problem, you will have to describe the network environment in more detail.





    Friday, January 13, 2012 3:33 AM
  • Hi  ZHANG


    Nothing we have done on server , no proxy there..just server connect to cisco switch and then firewall.


    All other machine working fine with same environment.

    We are able to ping website by name as well as IP.

    But are getting below Event ID 408,404

    Error Code : 408
    The DNS server could not
    open socket for address
    Verify that this is a valid IP address for the server computer.  If it is NOT valid use the Interfaces dialog under Server Properties in the DNS Manager to remove it from the list of IP interfaces.  Then stop and restart the DNS server. (If this was the only IP interface on this machine and the DNS server may not have started as a result of this error.  In that case remove the DNS\Parameters\ ListenAddress value in the services section of the registry and restart.)
    If this is a valid IP address for this machine, make sure that no other application (e.g. another DNS server) is running that would attempt to use the DNS port.
    For more information, see "DNS server log reference" in the online Help.


    The DNS server could not bind a Transmission Control Protocol (TCP) socket to address  The event data is the error code.  An IP address of can indicate a valid "any address" configuration in which all configured IP addresses on the computer are available for use.
    Restart the DNS server or reboot the computer.

    Friday, January 13, 2012 5:41 AM
  • Check if this helps.


    Event ID 408



    Monday, January 16, 2012 6:10 AM
  • ---My Solution was---

    plug the cable into another ROUTER PORT   (if needed, Restart PC and Router)

    Tuesday, March 18, 2014 2:30 PM