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Windows Could Not Search For New Updates - Windows Server 2008 - Code 80070490

    Question

  • When I try to get Windows Updates, I get this Code 80070490. Below is what is in the file checker log and the last few lines of the sfc log. Any ideas?


    =================================
    Checking System Update Readiness.
    Binary Version 6.0.6002.22285
    Package Version 7.0
    2010-02-24 17:24

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist
    (f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~0.0.0.0 Microsoft-Windows-ADFS-WebAgents-Package~31bf3856ad364e35~x86~~6.0.6001.18000 Package registry presence failed, possibly an orphaned package on package watchlist
    (f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~0.0.0.0 Microsoft-Windows-PowerShell-Package~31bf3856ad364e35~x86~~6.0.6001.18000 Package registry presence failed, possibly an orphaned package on package watchlist
    (f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~0.0.0.0 Package_for_KB950762~31bf3856ad364e35~x86~~6.0.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
    (f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-GroupPolicy-ClientTools-Package~31bf3856ad364e35~x86~~0.0.0.0 Microsoft-Windows-GroupPolicy-ClientTools-Package~31bf3856ad364e35~x86~en-US~6.0.6001.18000 Package registry presence failed, possibly an orphaned package on package watchlist
    (f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~x86~es-ES~0.0.0.0 Package_for_KB958623~31bf3856ad364a35~x86~~6.0.1.1 Package registry presence failed, possibly an orphaned package on package watchlist
    (f) CBS Watchlist Package Missing 0x80070002 Package_30_for_KB936330~31bf3856ad364e35~x86~~0.0.0.0 Package_for_KB950762~31bf3856ad364e35~x86~~6.0.1.0 Package registry presence failed, possibly an orphaned package on package watchlist

    Checking Component Watchlist
    (f) CBS Registry Error 0x00000002 x86_bth-user.resources_31bf3856ad364e35_0.0.0.0_en)us_8a946c7fc117ccb6 Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect Failed to open store sub key
    (f) CBS Registry Error 0x00000002 x86_microsoft-windows-t..dp-winstationdriver_31bf3856ad364e35_0.0.0.0_none_6f4f7df11d2cc490 Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect Failed to open store sub key

    Checking Packages
    (f) CBS Registry Error 0x80070002 Microsoft-Windows-PreviousVersions-Package~31bf3856ad364e35~x86~~6.0.6001.18000  failed to get CurrentState
    (f) CBS Registry Error 0x80070002 Microsoft-Windows-PreviousVersions-Package~31bf3856ad364e35~x86~~6.0.6001.18000  failed to get Visibility
    (f) CBS Registry Error 0x80070103 Microsoft-Windows-QWAVE-Package~31bf3856ad364e35~x86~~6.0.6001.18000  failed to get owner for package.
    (f) CBS Registry Error 0x80070002 Microsoft-Windows-RSAT-NIS-Package~31bf3856ad364e35~x86~en-US~6.0.6001.18000  failed to get CurrentState
    (f) CBS Registry Error 0x80070002 Microsoft-Windows-RSAT-NIS-Package~31bf3856ad364e35~x86~en-US~6.0.6001.18000  failed to get Visibility

    Checking Component Store
    (f) CSI Payload File Corrupt 0x00000000 wbemcore.dll x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0 

    Summary:
    Seconds executed: 242
     Found 14 errors
      CSI Payload File Corrupt Total count: 1
      CBS Registry Error Total count: 7
      CBS Watchlist Package Missing Total count: 6
    Customer Experience report successfully uploaded.  Thank you for participating.  For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.

    _________________________________________________________________________________


    2010-02-24 18:00:59, Info                  CSI    nSxS\FileMaps\$$_system32_drivers_dc1b782427b5ee1b.cdf-ms"
        17: Move File: Source = [l:214{107}]"\SystemRoot\WinSxS\Temp\PendingRenames\a6e14a60beb5ca01fb1c0000800c900c.$$_security_fe3ad40cd6e08c7c.cdf-ms", Destination = [l:126{63}]"\SystemRoot\WinSxS\FileMaps\$$_security_fe3ad40cd6e08c7c.cdf-ms"
        18: Move File: Source = [l:234{117}]"\SystemRoot\WinSxS\Temp\PendingRenames\a6e14a60beb5ca01fc1c0000800c900c.$$_security_msscw_kbs_5e4bdc7fef7f4f29.cdf-ms", Destination = [l:146{73}]"\SystemRoot\WinSxS\FileMaps\$$_security_msscw_kbs_5e4bdc7fef7f4f29.cdf-ms"
        19: Move File: Source = [l:256{128}]"\SystemRoot\WinSxS\Temp\PendingRenames\a6e14a60beb5ca01fd1c0000800c900c.$$_security_msscw_transformfiles_1912e50980d4a4b6.cdf-ms", Destination = [l:168{84}]"\SystemRoot\WinSxS\FileMaps\$$_security_msscw_transformfiles_1912e50980d4a4b6.cdf-ms"
        20: Move File: Source = [l:266{133}]"\SystemRoot\WinSxS\Temp\PendingRenames\a6e14a60beb5ca01fe1c0000800c900c.$$_security_msscw_transformfiles_view_0bd7ac38e1c3f5ef.cdf-ms", Destination = [l:178{89}]"\SystemRoot\WinSxS\FileMaps\$$_security_msscw_transformfiles_view_0bd7ac38e1c3f5ef.cdf-ms"

    POQ 70 ends.
    2010-02-24 18:00:59, Info                  CSI    00000251 [SR] Repair complete
    2010-02-24 18:00:59, Info                  CSI    00000252 Creating NT transaction (seq 1), objectname [6]"(null)"
    2010-02-24 18:00:59, Info                  CSI    00000253 Created NT transaction (seq 1) result 0x00000000, handle @0x7f0
    2010-02-24 18:01:00, Info                  CSI    00000254@2010/2/25:02:01:00.927 CSI perf trace:
    CSIPERF:TXCOMMIT;968403
    2010-02-24 18:02:48, Info                  CBS    Session: 30062014:2704719148 initialized.
    2010-02-24 18:02:48, Info                  CBS    Session: 30062014:2704719148 finalized.  Reboot required: no
    2010-02-24 18:02:49, Info                  CBS    Shtd: Prepare for shutdown processing.
    2010-02-24 18:02:49, Info                  CBS    Shtd: progress thread started
    2010-02-24 18:02:49, Info                  CBS    Blocked system sleep; prior state: 0x80000000
    2010-02-24 18:02:49, Info                  CBS    Shtd: Begin shutdown processing.
    2010-02-24 18:02:49, Info                  CBS    Shtd: Entered process lock.
    2010-02-24 18:02:49, Info                  CBS    Shtd: Initializing driver operations queue.
    2010-02-24 18:02:49, Info                  CBS    Execute state was not set.  Assuming forward primitives.
    2010-02-24 18:02:49, Info                  CBS    Shtd: current ExecuteState is 0
    2010-02-24 18:02:49, Info                  CBS    Free disk space check on C:. Available: 388221MB, Required size (Lang neutral): 0MB, Required size (Per language): 0MB, Languages installed: 1, Total Required: 0MB
    2010-02-24 18:02:49, Info                  CBS    Shtd: Processing primitive operations queue.
    2010-02-24 18:02:49, Info                  CBS    Obtained poqexec from SetupExecute. C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\poqexec.exe /display_progress \SystemRoot\WinSxS\pending.xml
    2010-02-24 18:02:49, Info                  CBS    Running poqexec with: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\poqexec.exe /noreboot  /display_progress \SystemRoot\WinSxS\pending.xml
    2010-02-24 18:02:51, Info                  CBS    Attempting to remove poqexec from SetupExecute
    2010-02-24 18:02:51, Info                  CBS    Removed poqexec from SetupExecute.
    2010-02-24 18:02:51, Info                  CBS    Shtd: Primitive operations completed successfully.
    2010-02-24 18:02:51, Info                  CBS    Setting ExecuteState key to 1
    2010-02-24 18:02:51, Info                  CBS    Shtd: progress thread terminating.  hr: 0x0
    2010-02-24 18:02:51, Info                  CBS    Shtd: progress thread terminated normally
    2010-02-24 18:02:51, Info                  CBS    Shtd: Shutdown processing complete.
    2010-02-24 18:02:51, Info                  CBS    Restored system sleep block state: 0x80000000
    2010-02-24 18:05:40, Info                  CBS    Loaded Servicing Stack v6.0.6002.18005 with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\cbscore.dll
    2010-02-24 18:05:41, Info                  CSI    00000001@2010/2/25:02:05:41.119 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x73e68a50 @0x7465854e @0x746363a1 @0xce1392 @0xce1ed4 @0xce17cb)
    2010-02-24 18:05:41, Info                  CBS    Could not load SrClient DLL from path: SrClient.dll.  Continuing without system restore points.
    2010-02-24 18:05:41, Info                  CSI    00000002@2010/2/25:02:05:41.259 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x73e68a50 @0x7468e7b6 @0x74670f93 @0xce1392 @0xce1ed4 @0xce17cb)
    2010-02-24 18:05:41, Info                  CSI    00000003@2010/2/25:02:05:41.353 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x73e68a50 @0x74751a0d @0x74751794 @0xce360b @0xce2be3 @0xce17cb)
    2010-02-24 18:05:41, Info                  CBS    Blocked system sleep; prior state: 0x80000000
    2010-02-24 18:05:41, Info                  CBS    Startup: Begin processing, registering for winlogon notification.
    2010-02-24 18:05:41, Info                  CBS    Startup: current ExecuteState is 1
    2010-02-24 18:05:43, Info                  CBS    Startup: Initializing driver operations queue.
    2010-02-24 18:05:43, Info                  CBS    Startup: Initializing advanced operation queue.
    2010-02-24 18:05:43, Info                  CSI    00000004 CSI Store 833576 (0x000cb828) initialized
    2010-02-24 18:05:43, Info                  CBS    Startup: Waiting for SC autostart event
    2010-02-24 18:06:04, Info                  CBS    Startup: SC autostart event signaled
    2010-02-24 18:06:04, Info                  CBS    Startup: Processing advanced operation queue, startupPhase: 0
    2010-02-24 18:06:04, Info                  CSI    00000005 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 0000000b, progress = NULL, phase = 0, pdwDisposition = @0xccfc44
    2010-02-24 18:06:04, Info                  CSI    00000006 IAdvancedInstallerAwareStore_ResolvePendingTransactions call 1 loaded 0 pending advanced installer operations
    2010-02-24 18:06:04, Info                  CSI    00000007 Shutting down pending transaction queue.
    2010-02-24 18:06:04, Info                  CSI    00000008 Creating NT transaction (seq 1), objectname [6]"(null)"
    2010-02-24 18:06:04, Info                  CSI    00000009 Created NT transaction (seq 1) result 0x00000000, handle @0x1c4
    2010-02-24 18:06:06, Info                  CSI    0000000a@2010/2/25:02:06:06.640 CSI perf trace:
    CSIPERF:TXCOMMIT;887900
    2010-02-24 18:06:06, Info                  CSI    0000000b No more queue entries, deleted pending.xml
    2010-02-24 18:06:06, Info                  CBS    Setting ExecuteState key to 30
    2010-02-24 18:06:06, Info                  CBS    Setting ExecuteState key to -1
    2010-02-24 18:06:06, Info                  CBS    Setting RollbackFailed flag to 0
    2010-02-24 18:06:06, Info                  CBS    Startup: Processing complete. hr: 0x0
    2010-02-24 18:06:06, Info                  CBS    Restored system sleep block state: 0x80000000
    2010-02-24 18:06:18, Info                  CBS    Session: 30062015:509668339 initialized.
    2010-02-24 18:06:18, Info                  CBS    Missing Current State value for package: Microsoft-Windows-PreviousVersions-Package~31bf3856ad364e35~x86~~6.0.6001.18000, re-calculate
    2010-02-24 18:06:27, Info                  CBS    Session: 30062015:593596877 initialized.
    2010-02-24 18:06:27, Info                  CBS    Missing Current State value for package: Microsoft-Windows-PreviousVersions-Package~31bf3856ad364e35~x86~~6.0.6001.18000, re-calculate
    2010-02-24 18:06:31, Info                  CBS    Session: 30062015:635873148 initialized.
    2010-02-24 18:06:31, Info                  CBS    Missing Current State value for package: Microsoft-Windows-PreviousVersions-Package~31bf3856ad364e35~x86~~6.0.6001.18000, re-calculate
    2010-02-24 18:06:31, Info                  CBS    Session: 30062015:639773173 initialized.
    2010-02-24 18:06:31, Info                  CBS    Missing Current State value for package: Microsoft-Windows-PreviousVersions-Package~31bf3856ad364e35~x86~~6.0.6001.18000, re-calculate
    2010-02-24 18:06:54, Info                  CBS    Session: 30062015:865974623 initialized.
    2010-02-24 18:06:54, Info                  CBS    Missing Current State value for package: Microsoft-Windows-PreviousVersions-Package~31bf3856ad364e35~x86~~6.0.6001.18000, re-calculate
    2010-02-24 18:07:07, Info                  CBS    Session: 30062015:996079457 initialized.
    2010-02-24 18:07:07, Info                  CBS    Session: 30062015:996079457 finalized.  Reboot required: no
    2010-02-24 18:16:29, Info                  CBS    Loaded Servicing Stack v6.0.6002.18005 with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\cbscore.dll
    2010-02-24 18:16:29, Info                  CSI    00000001@2010/2/25:02:16:29.295 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x6a5a8a50 @0x6c44854e @0x6c4263a1 @0xa01392 @0xa01ed4 @0xa017cb)
    2010-02-24 18:16:29, Info                  CBS    Could not load SrClient DLL from path: SrClient.dll.  Continuing without system restore points.
    2010-02-24 18:16:29, Info                  CSI    00000002@2010/2/25:02:16:29.342 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x6a5a8a50 @0x6c47e7b6 @0x6c460f93 @0xa01392 @0xa01ed4 @0xa017cb)
    2010-02-24 18:16:29, Info                  CSI    00000003@2010/2/25:02:16:29.358 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x6a5a8a50 @0x6f201a0d @0x6f201794 @0xa0360b @0xa02be3 @0xa017cb)
    2010-02-24 18:16:29, Info                  CBS    NonStart: Checking to ensure startup processing was not required.
    2010-02-24 18:16:29, Info                  CSI    00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x95fd0c
    2010-02-24 18:16:29, Info                  CBS    NonStart: Success, startup processing not required as expected.
    2010-02-24 18:16:29, Info                  CSI    00000005 CSI Store 3914184 (0x003bb9c8) initialized
    2010-02-24 18:16:29, Info                  CBS    Session: 30062016:2323156969 initialized.
    2010-02-24 18:16:29, Info                  CBS    Missing Current State value for package: Microsoft-Windows-PreviousVersions-Package~31bf3856ad364e35~x86~~6.0.6001.18000, re-calculate
    2010-02-24 18:16:42, Info                  CBS    Session: 30062016:2448893775 initialized.
    2010-02-24 18:16:42, Info                  CBS    Missing Current State value for package: Microsoft-Windows-PreviousVersions-Package~31bf3856ad364e35~x86~~6.0.6001.18000, re-calculate
    2010-02-24 18:19:34, Info                  CBS    Session: 30062016:4170676812 initialized.
    2010-02-24 18:19:34, Info                  CBS    Missing Current State value for package: Microsoft-Windows-PreviousVersions-Package~31bf3856ad364e35~x86~~6.0.6001.18000, re-calculate
    2010-02-24 18:19:34, Info                  CBS    Session: 30062016:4170676812 finalized.  Reboot required: no
    2010-02-24 18:19:49, Info                  CBS    Session: 30062017:26562483 initialized.
    2010-02-24 18:19:49, Info                  CBS    Missing Current State value for package: Microsoft-Windows-PreviousVersions-Package~31bf3856ad364e35~x86~~6.0.6001.18000, re-calculate
    2010-02-24 18:19:49, Info                  CBS    Session: 30062017:26562483 finalized.  Reboot required: no
    2010-02-24 18:23:58, Info                  CBS    Session: 30062017:2519770465 initialized.
    2010-02-24 18:23:58, Info                  CBS    Missing Current State value for package: Microsoft-Windows-PreviousVersions-Package~31bf3856ad364e35~x86~~6.0.6001.18000, re-calculate
    2010-02-24 18:23:58, Info                  CBS    Session: 30062017:2519770465 finalized.  Reboot required: no
    2010-02-24 18:23:59, Info                  CBS    Session: 30062017:2531470540 initialized.
    2010-02-24 18:23:59, Info                  CBS    Missing Current State value for package: Microsoft-Windows-PreviousVersions-Package~31bf3856ad364e35~x86~~6.0.6001.18000, re-calculate
    2010-02-24 18:23:59, Info                  CBS    Session: 30062017:2531470540 finalized.  Reboot required: no
    2010-02-24 18:26:29, Info                  CBS    Scavenge: Package store indicates there is no component to scavenge, skipping.
    2010-02-24 18:32:49, Info                  CBS    Loaded Servicing Stack v6.0.6002.18005 with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\cbscore.dll
    2010-02-24 18:32:49, Info                  CSI    00000001@2010/2/25:02:32:49.216 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x69478a50 @0x6a0e854e @0x6a0c63a1 @0xa01392 @0xa01ed4 @0xa017cb)
    2010-02-24 18:32:49, Info                  CBS    Could not load SrClient DLL from path: SrClient.dll.  Continuing without system restore points.
    2010-02-24 18:32:49, Info                  CSI    00000002@2010/2/25:02:32:49.216 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x69478a50 @0x6a11e7b6 @0x6a100f93 @0xa01392 @0xa01ed4 @0xa017cb)
    2010-02-24 18:32:49, Info                  CSI    00000003@2010/2/25:02:32:49.231 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x69478a50 @0x73971a0d @0x73971794 @0xa0360b @0xa02be3 @0xa017cb)
    2010-02-24 18:32:49, Info                  CBS    NonStart: Checking to ensure startup processing was not required.
    2010-02-24 18:32:49, Info                  CSI    00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x16ff7a0
    2010-02-24 18:32:49, Info                  CBS    NonStart: Success, startup processing not required as expected.
    2010-02-24 18:32:49, Info                  CSI    00000005 CSI Store 3062216 (0x002eb9c8) initialized
    2010-02-24 18:32:49, Info                  CBS    Session: 30062018:3530709181 initialized.
    2010-02-24 18:32:49, Info                  CBS    Missing Current State value for package: Microsoft-Windows-PreviousVersions-Package~31bf3856ad364e35~x86~~6.0.6001.18000, re-calculate
    2010-02-24 18:32:49, Info                  CBS    Session: 30062018:3530709181 finalized.  Reboot required: no

    Thursday, February 25, 2010 2:37 AM

Answers

All replies

  • Hi,

     

    I suggest referring to the following article to troubleshoot this issue:

     

    Advanced guidelines for diagnosing and fixing servicing corruption

    http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx

     

    Hope it helps.

     

    Tim Quan - MSFT

     

    Thursday, February 25, 2010 6:13 AM
    Moderator
  • I noticed that the Roles and Features sections of the Server Manager are showing errors as well. The log file shows as follows:

    ______________________________________________________________________________________________

    Could not discover the state of the system. An unexpected exception was found:

    System.Runtime.InteropServices.COMException (0x80070490): Element not found. (Exception from HRESULT: 0x80070490)

    at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)

    at Microsoft.Windows.ServerManager.ComponentInstaller.CreateSessionAndPackage(IntPtr& session, IntPtr& package)

    at Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo()

    at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize()

    at Microsoft.Windows.ServerManager.Common.Provider.Initialize(DocumentCollection documents)

    at Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResult(Object state)

    ___________________________________________________________________________________________


    The error itself says, "Unexpected error refreshing Server Manager: Element not found. (Exception from HRESULT: 0x80070490)

    Thursday, February 25, 2010 9:50 PM
  • Thanks.

     

    Please refer to this article to resolve this issue.

     

    Advanced guidelines for diagnosing and fixing servicing corruption

    http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx

    Friday, February 26, 2010 1:39 AM
    Moderator