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Locally attached printer will not stay default after GP CSE's apply RRS feed

  • General discussion

  • Hi,

    We have an issue where the users locally attached (via USB) printer will not stay the default printer after GP CSE's apply at login and add network printers.  I've verified that the preference for the network printers has both the "Set this printer as the default printer..." and "...only if a local printer is not present" checked.  I can't seem to track down why this behavior is occurring, however, I noticed that it seems to have broke after a "revised" version of GP CSE's was pushed out by our SCE 2007 server a couple months ago.  Any help would be appreciated.

    Thank you,

    Justin Rudebaugh
    Tuesday, August 11, 2009 9:17 PM

All replies

  • Hi Justin,
    I have not experienced this issue so far.
    The expectation to that option is of course to keep the default printer unchanged if there is a local printer.
    If the issue is reproducable, I'd start a support call at MS.
    Or maybe some of the MS guys here can forard it to the product group.
    Have you tested around if it is dependend on a specific operating system or maybe printer type?

    Anyway, Id try to catch it within a logfile:
    Enable logging for the specific Preferences Extension by setting the following policy:
    Computer Configuration\Policies\Administrative Templates\System\Group Policy\Logging and tracing\XXX Policy Processing
    is enabled (Trace = ON, EventLogging=Informational,Warnings and Errors)
    The logfile will be located in %COMMONAPPDATA%\GroupPolicy\Preference\Trace
    while %COMMONAPPDATA% in XP is C:\Documents and Settings\All Users\Application Data

    See this link for some details:
    http://blogs.technet.com/askds/archive/2008/07/18/enabling-group-policy-preferences-debug-logging-using-the-rsat.aspx


    Patrick
    Wednesday, August 12, 2009 9:29 AM
  • Hi,

    If the clients are Windows XP, let’s try to enable debugging log to trace the Group Policy process:

    Use Registry Editor to add or to modify the following registry entry:

    Subkey: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon
    Entry: UserEnvDebugLevel
    Type: REG_DWORD
    Value data: 0x00030002 (Hexadecimal)

    Find %Systemroot%\Debug\UserMode\Userenv.log file, ZIP it and use Windows Live SkyDrive (http://www.skydrive.live.com/) to upload the file and then give us the download address.

    If the clients are not only Windows XP, you can enable Logging and Tracing for all Windows clients:
    http://blogs.technet.com/askds/archive/2008/07/18/enabling-group-policy-preferences-debug-logging-using-the-rsat.aspx

    Upload the log file to SkyDrive too.

    As a workaround, you can use script to set Default Printer.

    How to Add a Default Printer Using a Visual Basic Script
    http://support.microsoft.com/kb/263226

    Thanks.


    This posting is provided "AS IS" with no warranties, and confers no rights.
    Wednesday, August 12, 2009 9:38 AM
  • Hi,

    We're running Vista Business with SP1 across our domain.  I'll go ahead and try your suggestions and post my results.

    Thank you very much for your time,

    Justin
    Thursday, August 13, 2009 11:09 PM