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ntfs error - event id- 55

    Question

  •  The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolumeShadowCopy1

    + System

     

       
    - Provider
          [ Name] Ntfs
       
    - EventID 55
          [ Qualifiers] 49156
       
      Level 2
       
      Task 2
       
      Keywords 0x80000000000000
       
    - TimeCreated
          [ SystemTime] 2010-12-15T12:24:09.707003000Z
       
      EventRecordID 33515
       
      Channel System
       
      Computer CAMG-PAXTS03.sg.canon-asia.com
       
      Security

     

    - EventData

     

         
        New Volume
        00000C000200380002000000370004C000000000020100C000000000000000000000000000000000BB011700C20B000000000F00

    Binary data:

    In Words

    0000: 000C0000 00380002 00000002 C0040037
    0008: 00000000 C0000102 00000000 00000000
    0010: 00000000 00000000 001701BB 00000BC2
    0018: 000F0000

    In Bytes

    0000: 00 00 0C 00 02 00 38 00 ......8.
    0008: 02 00 00 00 37 00 04 C0 ....7..À
    0010: 00 00 00 00 02 01 00 C0 .......À
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    0028: BB 01 17 00 C2 0B 00 00 »...Â...
    0030: 00 00 0F 00

    Thursday, December 16, 2010 8:08 AM

Answers

  • Hi,

     

    This problem also occurs because of corruption in the Master File Table (MFT) in the Windows NT file system (NTFS) or directory corruption in the NTFS.

     

    Please download and install the following hotfix to update the NTFS.sys and check the result.

     

    The hot fix for your issue has been packaged and placed on an HTTP site for you to download.

     

    WARNING: This fix is not publicly available through the Microsoft website as it has not gone through full Microsoft regression testing.  If you would like confirmation that this fix is designed to address your specific problem, or if you would like to confirm whether there are any special compatibility or installation issues associated with this fix, you are encouraged to speak to a Support Professional in Product Support Services.

     

    The package is password protected so be sure to enter the appropriate password for each package.  To ensure the right password is provided cut and paste the password from this mail.

     

    NOTE: Passwords expire every 7 days so download the package within that period to insure you can extract the files.  If you receive two passwords it means you are receiving the fix during a password change cycle.  Use the second password if you download after the indicated password change date.

     

    Package:

    -----------------------------------------------------------

    KB Article Number (s) : 961769

    Language: All (Global)

    Platform: x64

    Location: ( http://hotfixv4.microsoft.com/Windows%20Vista/sp2/Fix259190/6000/free/372581_intl_x64_zip.exe )

    Password: iU^s@In

    -----------------------------------------------------------

    KB Article Number (s) : 961769

    Language: All (Global)

    Platform: i386

    Location: ( http://hotfixv4.microsoft.com/Windows%20Vista/sp2/Fix259190/6000/free/372579_intl_i386_zip.exe )

    Password: 0DPcN{9m%o

     

    NOTE: Be sure to include all text between '(' and  ')' when navigating to this hot fix location!

     

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Monday, December 20, 2010 4:09 AM
    Moderator

All replies

  • Hello,

    please start here:

    http://social.technet.microsoft.com/Forums/en/w7itprogeneral/thread/c9bbd077-9b27-4a3c-815a-f5a87f2a914e

    http://support.microsoft.com/kb/932578

    Did you check the harddisk with "chkdsk" from the command line?


    Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
    Thursday, December 16, 2010 9:04 AM
  • Hi,

     

    What operating system is installed on your problematic computer?

     

    I would like to suggest you run the command: chkdsk /f /r to scan and repair the hard disk. For more information, please refer to the following link:

     

    http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Windows+Operating+System&ProdVer=5.2.3790.1830&EvtID=55&EvtSrc=ntfs&LCID=1033

    If it does not work, please read the following Microsoft KB article and check if the hotfix can be applied.

     

    Event ID 55 may be logged in the System log when you create many files on an NTFS partition on a Windows Server 2003-based or Windows XP-based computer

    http://support.microsoft.com/kb/932578

     

    If you have cluster services run on this server, please also refer to the following Microsoft KB article:

     

    Event ID 57, event ID 55, and event ID 50 may be logged when you use Windows Cluster on Windows Server 2003

    http://support.microsoft.com/kb/885688

     

    For the Windows Update issue, I would like to suggest you create a new thread to avoid confusion and keep track of troubleshooting steps. If you install Windows Updates via WSUS, please submit a new question to the following forum.

     

    WSUS Forum

    http://social.technet.microsoft.com/Forums/en/winserverwsus/threads

     

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Thursday, December 16, 2010 9:12 AM
    Moderator
  • it  is on windows 2008 server and cluster is running on it. link suggest for 2003 server.i have run checkdisk  but there is no problem i could find.
    Thursday, December 16, 2010 9:23 AM
  •  have check the hard drive with chkdsk but there is no bad records...still i get these errors.is there any patch has to be updated for windows 2008 to fix it...
    Friday, December 17, 2010 6:28 AM
  • Any luck for this error code...
    Friday, December 17, 2010 6:29 AM
  • Windows update issue and event ID : 55 is entirely different one ..

     

    Event ID : 55 depends on lot of things like NTFS , Drivers , Any application etc ..

    Regarding windows update.

    are you getting any error while manually do update from control panel.

    Friday, December 17, 2010 7:01 AM
  • no.... there no error while downloading updates.

    for above event id  i am getting this message in system log as below

    The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolumeShadowCopy1.

    but when i run chkdsk there is no errors or bad records...

     

    Friday, December 17, 2010 7:49 AM
  • Hi,

     

    This problem also occurs because of corruption in the Master File Table (MFT) in the Windows NT file system (NTFS) or directory corruption in the NTFS.

     

    Please download and install the following hotfix to update the NTFS.sys and check the result.

     

    The hot fix for your issue has been packaged and placed on an HTTP site for you to download.

     

    WARNING: This fix is not publicly available through the Microsoft website as it has not gone through full Microsoft regression testing.  If you would like confirmation that this fix is designed to address your specific problem, or if you would like to confirm whether there are any special compatibility or installation issues associated with this fix, you are encouraged to speak to a Support Professional in Product Support Services.

     

    The package is password protected so be sure to enter the appropriate password for each package.  To ensure the right password is provided cut and paste the password from this mail.

     

    NOTE: Passwords expire every 7 days so download the package within that period to insure you can extract the files.  If you receive two passwords it means you are receiving the fix during a password change cycle.  Use the second password if you download after the indicated password change date.

     

    Package:

    -----------------------------------------------------------

    KB Article Number (s) : 961769

    Language: All (Global)

    Platform: x64

    Location: ( http://hotfixv4.microsoft.com/Windows%20Vista/sp2/Fix259190/6000/free/372581_intl_x64_zip.exe )

    Password: iU^s@In

    -----------------------------------------------------------

    KB Article Number (s) : 961769

    Language: All (Global)

    Platform: i386

    Location: ( http://hotfixv4.microsoft.com/Windows%20Vista/sp2/Fix259190/6000/free/372579_intl_i386_zip.exe )

    Password: 0DPcN{9m%o

     

    NOTE: Be sure to include all text between '(' and  ')' when navigating to this hot fix location!

     

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Monday, December 20, 2010 4:09 AM
    Moderator
  • What is in fact corrected?

    I have a 180 machines that are monitored generating this false error. It would like to have positive errors generated then always being hammerd with false negatives.

    Thursday, January 12, 2012 4:49 PM