locked
Fax server 2016 incoming file foramt RRS feed

  • Question

  • I recently updated to server 2016 and setup the fax server role. When I deployed the fax server the incoming faxes are stored in a folder as a .tif file. In the previous fax server 2008 the income faxes where saved as a .pdf file.

    How can I change the format of the incoming faxes from .tif to .pdf file format?

    I am using a US robotic internal fax modem.

    Friday, October 11, 2019 4:38 PM

Answers

  • Hi,

    It is by design and we are unable to change it within Windows FAX server configuration.

    You can consider of 3rd party solutions/software/tool which can help you to convert the file format. 

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, October 14, 2019 7:19 AM

All replies

  • Hi,

    It is by design and we are unable to change it within Windows FAX server configuration.

    You can consider of 3rd party solutions/software/tool which can help you to convert the file format. 

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, October 14, 2019 7:19 AM
  • Hi,

    How things are going there on this issue?

    Please let me know if you would like further assistance.

    Best Regards,
    Eve Wang    

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, October 16, 2019 2:22 AM
  • Hi,

    Is there any update?

    Please click “Mark as answer” if any of above reply is helpful. It would make this reply to the top and easier to be found for other people who has the similar problem.

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, October 18, 2019 1:52 AM