locked
Updates KB2785094 KB2756872 Failing on Server 2012 RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Just did a fresh install and running through the updates.  These updates both have failed multiple times using both Windows Update and the stand-alone versions.  Here are the respective error messages from the Setup logs.

     

    When using stand-alone update

     

    Windows update "Update for Windows (KB2785094)" could not be installed because of error 2147956504 "The file is not a part of the assembly." (Command line: ""C:\Windows\system32\wusa.exe" "C:\Users\Administrator\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\B53N01V8\Windows8-RT-KB2785094-x64.msu" ")

     

    Windows update "Update for Windows (KB2756872)" could not be installed because of error 2147956504 "The file is not a part of the assembly." (Command line: ""C:\Windows\system32\wusa.exe" "C:\Users\Administrator\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LB3IMBVV\Windows8-RT-KB2756872-x64.msu" ")

     

    When using Windows Update

     

    Windows update could not be installed because of error 2149842967 "" (Command line: ""C:\Windows\system32\wusa.exe" "C:\Users\Administrator\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LB3IMBVV\Windows8-RT-KB2758994-x64.msu" ")

     

    Windows update could not be installed because of error 2149842967 "" (Command line: ""C:\Windows\system32\wusa.exe" "C:\Users\Administrator\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QYQIHQV3\Windows8-RT-KB2796096-x64.msu" ")

     

     

    Any direction on how to fixe these updates would be greatly appreciated.

    Wednesday, January 16, 2013 1:17 PM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    I found the error code 2149842967 (80240017 in hexadecimal) means that the update is not applicable to the system. I suggest you clean the C:\Windows\SoftwareDistribution folder and rerun Windows Update. If the error persists in Windows Update, please run Update Readiness Tool to verify the integrity of the system.

     To run the System Update Readiness Tool, follow the steps that correspond with your version of Windows:

    For Windows 8

    1. Swipe in from the right edge of the screen, and then tap Search. (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.)
    2. Type command prompt in the search box.
    3. In the list of results, swipe down on or right-click Command Prompt, and then tap or click Run as administrator.
    4. In the Administrator: Command Prompt window, type the following commands exactly as they appear. Press the Enter key after each command:
      • DISM.exe /Online /Cleanup-image /Scanhealth
      • DISM.exe /Online /Cleanup-image /Restorehealth
    5. To close the Administrator: Command prompt window, type Exit, and then press Enter.
    6. Run Windows Update again.
    Thursday, January 17, 2013 6:02 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I cleared the c:\windows\SoftwareDistribution directory and ran the Windows update.  Same two updates came down and failed installation.  So I I cleared the c:\windows\SoftwareDistribution directory once again and ran the two DISM commands as administrator.  The first reported no errors and the second command said the system was repaired.  I ran Windows update again and the same two updates were selected and both failed installation.

    Thursday, January 17, 2013 1:52 PM
  • Question
    Sign in to vote
    1
    Sign in to vote

    Hi,

    I have the same problem. I did the following things:

    1.: DISM.exe / online / cleanup-image / Scanhealth

    Tool zur Imageverwaltung für die Bereitstellung
    Version: 6.2.9200.16384

    Abbildversion: 6.2.9200.16384

    [==========================100.0%==========================]
    Es wurde keine Komponentenspeicherbeschädigung erkannt.
    Der Vorgang wurde erfolgreich beendet.

    2.: DISM.exe / online / cleanup-image / Restore Health

    Tool zur Imageverwaltung für die Bereitstellung
    Version: 6.2.9200.16384

    Abbildversion: 6.2.9200.16384

    [==========================100.0%==========================]
    Der Wiederherstellungsvorgang wurde abgeschlossen. Die Beschädigung des Komponen
    tenspeichers wurde repariert.
    Der Vorgang wurde erfolgreich beendet.

    installed successfully:
    Windows8-RT-KB2770816-x64
    Windows8-RT-KB2771431-x64

    But I can not install this:
    Windows8-RT-KB2756872-x64

    Das
    Windows-Update "Update für Windows (KB2756872)" konnte aufgrund eines
    Fehlers nicht installiert werden: 2147956504 "Die Datei ist kein
    Bestandteil der Assembly." (Befehlszeile:
    ""C:\Windows\system32\wusa.exe"

    Der Status des Pakets KB2756872 konnte nicht in "Installiert" geändert werden. Status: 0x80073718.

    I updated this Server from Windows 2008 R2 Std. to Windows 2012 Std.

    I tried Windows Update and the following updates cannot installed:

    • Update for Windows Server 2012 (KB2756872)
    • Update for Windows Server 2012 (KB2770917)
    • Update for Windows Server 2012 (KB2779768)
    • Update for Windows Server 2012 (KB2785094)

    Friday, January 18, 2013 10:49 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I am having the same issue with these 4 updates not installing:

    • Update for Windows Server 2012 (KB2756872)
    • Update for Windows Server 2012 (KB2770917)
    • Update for Windows Server 2012 (KB2779768)
    • Update for Windows Server 2012 (KB2785094)

    Any help would be great.

    Monday, January 21, 2013 11:32 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Same here :

    Update for Windows Server 2012 (KB2756872)

    • Update for Windows Server 2012 (KB2770917)
    • Update for Windows Server 2012 (KB2779768)
    • Update for Windows Server 2012 (KB2785094)

      Fails with Code 80073718 on Windows Server 2012 Datacenter completely clean 0-use install.

    • Edited by Robin_Ren Wednesday, September 11, 2013 7:24 AM fixed thread
    Monday, January 21, 2013 3:19 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I don't know exactly what happened. I tried the following commands several times:

    * DISM.exe /Online /Cleanup-image /Scanhealth
    * DISM.exe /Online /Cleanup-image /Restorehealth
    * sfc /scannow

    On the next day all 4 updates installed sucesfully. After this, a new update was shown in Windows Update. I get the same error.

    Das Windows-Update "Update für Windows (KB2764462)" konnte aufgrund eines Fehlers nicht installiert werden: 2147956504 "Die Datei ist kein Bestandteil der Assembly." (Befehlszeile: ""C:\Windows\system32\wusa.exe" "C:\Users\Downloads\Windows8-RT-KB2764462-x64.msu" ")

    I tried this again:
    * DISM.exe /Online /Cleanup-image /Scanhealth
    * DISM.exe /Online /Cleanup-image /Restorehealth
    * sfc /scannow

    Directly after this i tried to install this update without success.

    I waited to the next day (without restart) and the update is installed over Windows Update. 'Der Status des Pakets KB2764462 wurde erfolgreich in "Installiert" geändert."

    Very strange...

     


    • Edited by Ralf_DE Thursday, January 24, 2013 7:40 AM
    Thursday, January 24, 2013 7:39 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Somewhat like Ralf_DE, the process has mysteriously changed.  Now it installs the two updates and says reboot or it will automatically reboot in 2 days.  When you reboot, it installs the updates, counting from 1% to 100%, but then says it had a problem and reverts the update.  It does this twice, and when it finally boots properly, the updates have not been installed.

    Microsoft Folks... is there anything else we can do? 

    Saturday, January 26, 2013 4:40 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    With the lack of any other responses, I decided to do a fresh install from scratch, hoping that the issue would resolve itself.  No luck... installed a lot of other updates, but when it came to these two, it failed again with the same type of error.

    Where else can I look to see what the problem is?

    Monday, January 28, 2013 4:26 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    I too am getting error 80073718 with KB2756872.  I have tried sfc /scannow multiple times which then messed up my Access Anywhere, and I have tried dism multiple times.  Nothing seems to work.  I have also tried to install the update manually, and it fails as well.
    Thursday, February 14, 2013 9:09 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Same here, clean 2012 standard install with only Hyper-V role, those same 4 updates are showing up but failing to install...

    Update for Windows Server 2012 (KB2756872)
    Update for Windows Server 2012 (KB2770917)
    Update for Windows Server 2012 (KB2779768)
    Update for Windows Server 2012 (KB2785094)

    The error error-sxs-file-not-part-of-assembly(0x80073718)  would indicate that the MSU are defective.

    I tried to look at the manifest for one, but it is huge

    Tuesday, February 19, 2013 5:03 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Same issue here, with the same four updates, and I've now seen it on three different 2012 servers from three different customers.  Reinstalling the OS does not help - the error occurs on a clean install.  Sfc /scannow and the dism commands (dism /online /cleanup-image /scanhealth and dism /online /cleanup-image /restorehealth) likewise have no effect.

    Some kind of MS response would be nice, even if it's "We don't know why this happens or what to do about it."

    Friday, March 1, 2013 6:50 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    same issue, clean install on an HP ProLiant StorageWorks X1600 G2 server.  Nothing is installed but the OS and a few HP drivers (storage, iLO).  Like others, I've tried the above suggestions without success.

    KB2756872

    KB2770917

    KB2779768

    KB2785094

    Thursday, March 7, 2013 11:15 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I had the exact issue as described. Updates (KB2756872), (KB2770917), (KB2779768) and (KB2785094) on Windows Server 2012 Standard would fail.

    The fix for me was to do the following:

    1. Click Start, click Run, type dcomcnfg.exe, and then click OK.
    2. Click OK if you receive the UAC prompt.
    3. In the console tree, expand Component Services, and then expand Computers.
    4. Right-click My Computer, and then click Properties.
    5. Click the Default Properties tab.
    6. Select Connect in the Default Authentication Level list if it is set to None.
    7. Select Identify in the Default Impersonation Level list.
    8. Click OK, and then click Yes to confirm the selection.
    9. Close Component Services console.
    Saturday, March 9, 2013 4:21 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    I tried this, but it didn't work.
    Tuesday, March 12, 2013 7:28 AM
  • Question
    Sign in to vote
    3
    Sign in to vote
    All of the recommendations here, elsewhere and from MS support did not solve this issue for me. I've been working on this for a couple days and finally got it fixed, I'm not sure which part exactly solved it but I don't want to reintroduce the issue just to figure it out for sure, I'll leave it to others experiencing it.

    Stop the services
    net stop bits
    net stop wuauserv

    Clear out the update history
    Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"

    Guides say to rename these, I just delete them, up to you
    %systemroot%\SoftwareDistribution\DataStore
    %systemroot%\SoftwareDistribution\Download
    %systemroot%\system32\catroot2

    Fix the security descriptors of wuauserv and bits
    sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
    sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)

    Reset winsock, press enter after each one
    netsh
    winsock
    reset
    exit

    Restart the services
    net start bits
    net start wuauserv

    Clear the component store
    DISM.exe /Online /Cleanup-Image /StartComponentCleanup

    Restart

    At this point I was getting errors when trying to find updates, I used the below program to fix the error. It works strangely, make sure you select to auto fix errors and run it multiple times until it actually does fix them.
    Run 'windowsupdate.diagcab'(http://download.microsoft.com/download/6/C/9/6C970550-32AB-4235-9CDD-7FC9DD848BBB/windowsupdate.diagcab)
    • Proposed as answer by NickGuyver Saturday, March 16, 2013 12:16 PM
    Saturday, March 16, 2013 12:16 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    After last touching the box on Tuesday and having no success, I just set the box to try every night, ignored it, and figured MS would fix it eventually.  After several more nights of failures, all four finally installed successfully.

    Saturday, March 16, 2013 7:45 PM
  • Question
    Sign in to vote
    1
    Sign in to vote

    Nicholas,

    Brilliant!  I ran the http://download.microsoft.com/download/6/C/9/6C970550-32AB-4235-9CDD-7FC9DD848BBB/windowsupdate.diagcab twice - the first time it fixed one problem, but found three others.  The second time I ran it, it fixed the remaining three, and the update installed after that!

    Well done!

    UPDATE:

    I spoke too soon...The update re-appeared in the available updates list, and is now failing again with the same error code - 0x80073718.

    I ran all the steps this time (not just the diagcab), the error seemed to go away again and the update appeared to install successfully, but after doing a software update scan, it reappeared :-(

    I'm at a loss!


    • Edited by Rory Donnelly Tuesday, March 19, 2013 11:01 AM Problem reappeared
    Tuesday, March 19, 2013 9:50 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Same problem here.
    Running the above diagcab twice fixed all of the problems.

    Tuesday, March 19, 2013 10:38 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    same problem here, i'm keep failing on KB2785094 and KB2795944 on my server 2012 standard.

    I tried all the way list above, none of them is working for me.

    There's nothing installed on the server except my SCCM 2012 SP1

    Ricky

    Wednesday, April 3, 2013 9:10 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    2013-04-03 21:03:49, Info                  CSI    00000012 Unable to validate file installation request; attempt to stage a file that is not part of the corresponding component.
    2013-04-03 21:03:49, Error                 CSI    00000013@2013/4/3:10:03:49.035 (F) base\wcp\componentstore\csd_transact.cpp(2233): Error c015001f [Error,Facility=FACILITY_SXS_ERROR_CODE,Code=31 (0x001f)] originated in function CCSDirectTransaction::StageComponentFile expression: (null)
    [gle=0x80004005]
    2013-04-03 21:03:49, Info                  CBS    Added C:\Windows\Logs\CBS\CBS.log to WER report.
    2013-04-03 21:03:49, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130403100316.log to WER report.
    2013-04-03 21:03:49, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130403091940.log to WER report.
    2013-04-03 21:03:49, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130403081457.log to WER report.
    2013-04-03 21:03:49, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130403034713.cab to WER report.
    2013-04-03 21:03:49, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130403021656.cab to WER report.
    2013-04-03 21:03:49, Info                  CBS    Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2013-04-03 21:03:49, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2013-04-03 21:03:49, Info                  CBS    Not able to add SCM.EVM to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2013-04-03 21:03:49, Error                 CSI    00000014 (F) c015001f [Error,Facility=FACILITY_SXS_ERROR_CODE,Code=31 (0x001f)] #199186# from CCSDirectTransaction::OperateEnding at index 6 of 164 (0x00000000000000a4) operations, disposition 0[gle=0xd015001f]
    2013-04-03 21:03:49, Error                 CSI    00000015 (F) HRESULT_FROM_WIN32(ERROR_SXS_FILE_NOT_PART_OF_ASSEMBLY) #194138# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x80073718]
    2013-04-03 21:03:49, Error                 CSI    00000016 (F) HRESULT_FROM_WIN32(ERROR_SXS_FILE_NOT_PART_OF_ASSEMBLY) #176857# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_AddFiles(Flags = 1, a = @0xdae4449010, fn = @0xdae4449810, fp = @0xdae444a010, disp = 0, op = 0)[gle=0x80073718]
    2013-04-03 21:03:49, Info                  CBS    Failed to add to transaction package: Package_121_for_KB2785094~31bf3856ad364e35~amd64~~6.2.1.2 [HRESULT = 0x80073718 - ERROR_SXS_FILE_NOT_PART_OF_ASSEMBLY]
    2013-04-03 21:03:49, Error                 CBS    Failed to stage execution package: Package_121_for_KB2785094~31bf3856ad364e35~amd64~~6.2.1.2 [HRESULT = 0x80073718 - ERROR_SXS_FILE_NOT_PART_OF_ASSEMBLY]
    2013-04-03 21:03:49, Info                  CSI    00000017@2013/4/3:10:03:49.629 CSI Transaction @0xdae5c9ab00 destroyed
    2013-04-03 21:03:49, Info                  CBS    Perf: Stage chain complete.
    2013-04-03 21:03:49, Info                  CBS    Failed to stage execution chain. [HRESULT = 0x80073718 - ERROR_SXS_FILE_NOT_PART_OF_ASSEMBLY]
    2013-04-03 21:03:49, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80073718 - ERROR_SXS_FILE_NOT_PART_OF_ASSEMBLY]
    2013-04-03 21:03:49, Info                  CBS    WER: Generating failure report for package: Package_for_KB2785094~31bf3856ad364e35~amd64~~6.2.1.2, status: 0x80073718, failure source: Stage, start state: Resolved, target state: Installed, client id: WindowsUpdateAgent
    2013-04-03 21:03:49, Info                  CBS    Not able to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2013-04-03 21:03:49, Info                  CBS    Added C:\Windows\Logs\CBS\CBS.log to WER report.
    2013-04-03 21:03:49, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130403100316.log to WER report.
    2013-04-03 21:03:49, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130403091940.log to WER report.
    2013-04-03 21:03:49, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130403081457.log to WER report.
    2013-04-03 21:03:49, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130403034713.cab to WER report.
    2013-04-03 21:03:49, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130403021656.cab to WER report.
    2013-04-03 21:03:49, Info                  CBS    Not able to add %windir%\winsxs\pending.xml to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2013-04-03 21:03:49, Info                  CBS    Not able to add %windir%\winsxs\pending.xml.bad to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2013-04-03 21:03:49, Info                  CBS    Reboot mark cleared
    2013-04-03 21:03:49, Info                  CBS    Deregistering for Winlogon CreateSession notifications
    2013-04-03 21:03:49, Info                  CBS    Stopping Winlogon CreateSession notifications
    2013-04-03 21:03:49, Info                  CBS    Unloading SysNotify DLL
    2013-04-03 21:03:49, Info                  CBS    SQM: Reporting package change for package: Package_for_KB2785094~31bf3856ad364e35~amd64~~6.2.1.2, current: Resolved, pending: Default, start: Resolved, applicable: Installed, target: Installed, limit: Installed, hotpatch status: StillGoing, status: 0x0, failure source: Stage, reboot required: False, client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 288, first merged sequence: 288
    2013-04-03 21:03:49, Info                  CBS    SQM: Upload requested for report: PackageChangeBegin_Package_for_KB2785094~31bf3856ad364e35~amd64~~6.2.1.2, session id: 142859, sample type: Standard
    2013-04-03 21:03:49, Info                  CBS    SQM: Warning: Failed to get machine name. The data won't be available. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2013-04-03 21:03:49, Info                  CBS    SQM: Warning: Failed to get domain name. The data won't be available. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2013-04-03 21:03:49, Info                  CBS    SQM: Queued 1 file(s) for upload with pattern: C:\Windows\servicing\sqm\PackageChangeBegin_Package_for_KB2785094~31bf3856ad364e35~amd64~~6.2.1.2_*_std.sqm, flags: 0x2
    2013-04-03 21:03:49, Info                  CBS    SQM: Reporting package change completion for package: Package_for_KB2785094~31bf3856ad364e35~amd64~~6.2.1.2, current: Resolved, original: Resolved, target: Installed, status: 0x80073718, failure source: Stage, failure details: "(null)", client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 288, first merged sequence: 288
    2013-04-03 21:03:49, Info                  CBS    SQM: Upload callback called with file path: C:\Windows\servicing\sqm\PackageChangeBegin_Package_for_KB2785094~31bf3856ad364e35~amd64~~6.2.1.2_0_std.sqm, status: 0x0, HTTP response: 403
    2013-04-03 21:03:49, Info                  CBS    SQM: stage time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    2013-04-03 21:03:49, Info                  CBS    SQM: execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    2013-04-03 21:03:49, Info                  CBS    SQM: Failed to initialize Win SAT assessment. [HRESULT = 0x80040154 - Unknown Error]
    2013-04-03 21:03:49, Info                  CBS    SQM: average disk throughput datapoint is invalid [HRESULT = 0x80040154 - Unknown Error]
    2013-04-03 21:03:49, Info                  CBS    SQM: Upload requested for report: PackageChangeEnd_Package_for_KB2785094~31bf3856ad364e35~amd64~~6.2.1.2, session id: 142862, sample type: Standard
    2013-04-03 21:03:49, Info                  CBS    SQM: Queued 1 file(s) for upload with pattern: C:\Windows\servicing\sqm\PackageChangeEnd_Package_for_KB2785094~31bf3856ad364e35~amd64~~6.2.1.2_*_std.sqm, flags: 0x2
    2013-04-03 21:03:49, Info                  CBS    Enabling LKG boot option
    2013-04-03 21:03:49, Info                  CBS    Restored system sleep block state: 0x80000000
    2013-04-03 21:03:50, Info                  CBS    Exec: Processing complete.  Session: 30290002_2065773519, Package: Package_for_KB2785094~31bf3856ad364e35~amd64~~6.2.1.2 [HRESULT = 0x80073718 - ERROR_SXS_FILE_NOT_PART_OF_ASSEMBLY]

    Ricky

    Wednesday, April 3, 2013 10:08 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Thanks NickGuyver, followed your post and on restart the system got stuck on "Cleaning Computer". I sent a remote shutdown request which got things moving. Re ran the update and 3 of the four updates went in. The KB2756872 failed again but it went in OK when I installed manually.
    Wednesday, May 1, 2013 11:49 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I too was plagued with this issue until I ran across:  http://www.eightforums.com/windows-updates-activation/17523-kb2785094-failure.html

    In my case - the problem was that I moved the System Tools and Ease of Accessibility folders into the Accessories folder.  Once I moved them back the Update installed perfectly.

    Joseph W. Leathlean

    Wednesday, May 8, 2013 1:15 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Thanks a lot Rory for link!:)
    Monday, September 16, 2013 12:48 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    

    I have a Windows 2012 Server that is reporting the 0x800F922

    I've been able to manually install any updates that won't install through Windows Update, except one:

    KB2871690

    Manual install fails but does not report the error.

    I have attempted all the steps above, but it will not allow me to delete catroot2

    What process needs to be terminated/stopped to do so?

    Also, does Microsoft provide support for Windows Update? IF so, where?

    

    Tuesday, January 21, 2014 1:32 PM