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SSRS 2016 SP1 CU3 Could not load folder contents when using list view in IE

    Question

  • I have multiple SSRS installs that when a user in IE 11 switches to list view (instead of tile view) and then tries to open a report they get an error saying "could not load folder contents" "the folder "report/**** does not exist. It could have been 


    Opening the same report in Chrome works fine. 

    If you return to tile view the reports will work fine.

    Friday, June 30, 2017 2:36 AM

Answers

  • It seems this is a bug introduced with the CU3 update. removing CU3 resolves the issue.  

    or use Google Chrome browser. 

    • Marked as answer by JoeJoeInc Tuesday, July 04, 2017 12:54 AM
    Tuesday, July 04, 2017 12:54 AM

All replies

  • Hi JoeJoelnc,

    In your scenario, you could try to open the IE, then press F12, click the “Emulation” and change the “Document mode” to “10” or other to see whether will solve this issue. You can refer to SQL Server Reporting Services (SSRS) is not compatible with Internet Explorer 11 for details. In addition, you could try to add your website in the Setting->Compatibility View Setting to see whether it works or not


    If above operations don’t work, you could try to remove the SQL 2016 SP1 CU3 and revert to SQL 2016 SP1 CU2 to see whether it works or not. You can refer to SSRS 2016 SP1 CU3 List View Report error for details.

    By the way, you also can submit it to the Microsoft Connect at this link  https://connect.microsoft.com/SQLServer/FeedbackYour feedback enables Microsoft to offer the best software and deliver superior services, meanwhile you can learn more about and contribute to the exciting projects on Microsoft Connect.

    If you have any question, please feel free to ask.

    Best regards,
    Zoe Zhi


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    Monday, July 03, 2017 1:44 AM
  • It seems this is a bug introduced with the CU3 update. removing CU3 resolves the issue.  

    or use Google Chrome browser. 

    • Marked as answer by JoeJoeInc Tuesday, July 04, 2017 12:54 AM
    Tuesday, July 04, 2017 12:54 AM