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Windows Server 2008 R2 Windows updates very slow download time

    Question

  • I have a member server running a fresh install of win2k8 R2. This server will not be receiving its updates via WSUS but from Microsoft directly. For whatever reason the downloading process for downloading available updates takes forever even if the update is minimal in size. On a win2k3 member server I have no issues what so ever just the 2k8 box. Any feedback would be greatly appreciated.

    Monday, May 02, 2011 5:10 PM

Answers

  • We are having the same 2008 R2 MS update download stall issues described above. This is not a bandwidth issue for us.
    So, let me clarify here... if you have machines that are having issues downloading from an Internet-based resource, and that resource is not your own WSUS server -- then this is not a **WSUS** issue and is not an appropriate question for this forum. It is a Network issue, or an Internet issue, or perhaps even a ServerOS issue, but it's out-of-scope for this forum unless it's downloading from a WSUS Server.
    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2011)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    My Blog: http://onsitechsolutions.spaces.live.com
    Friday, May 13, 2011 4:25 PM
    Moderator

All replies

  • I have a member server running a fresh install of win2k8 R2. This server will not be receiving its updates via WSUS but from Microsoft directly. For whatever reason the downloading process for downloading available updates takes forever even if the update is minimal in size. On a win2k3 member server I have no issues what so ever just the 2k8 box. Any feedback would be greatly appreciated.


    This is an Internet-bandwidth question, unfortunately not anything WSUS has any control over.

    Once the client gets instructions from the WSUS server to download the content from Microsoft, the WSUS server is out of the picture.

    Most likely the download speeds reflect the available shared bandwidth on the Internet connection and/or the available bandwidth on the LAN connection as determined by BITS.

    One question that might have relevance though is this: What version of the Windows Update Agent is running on the Windows 2008 R2 server? And the answer to that question might be related to this: What version of WSUS do you have installed? Specifically, have you applied Service Pack 2?


    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2011)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    My Blog: http://onsitechsolutions.spaces.live.com
    Tuesday, May 03, 2011 6:03 PM
    Moderator
  • We are having the same 2008 R2 MS update download stall issues described above. This is not a bandwidth issue for us. Other servers, 2003, on the same network update quickly with no issues. 2008 servers can take days to download an update, even one as small as 350K. It seems to be that some updates are worse than others, but updating 2008 R2 enterprise is very painful. Please do look into something else as a cause other than end user bandwidth. Even dialup does not take days to download 350k :)
    Thursday, May 12, 2011 2:09 PM
  • Is there a registry key "HKLM\SOFTWARE\Policies\Microsoft\Windows\BITS" on those Windows Server 2008 systems?
    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2011)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    My Blog: http://onsitechsolutions.spaces.live.com
    Thursday, May 12, 2011 9:20 PM
    Moderator
  • Thanks for the reply. No there is no key under Windows called  "HKLM\SOFTWARE\Policies\Microsoft\Windows\BITS"

    Another thing I forgot to mention is that bypassing windows update on the 2008 machines and downloading an update directly from MS does work at normal speeds.

     

    Thanks,

    Jeff


    Jeff Heath
    Friday, May 13, 2011 2:47 PM
  • Another thing I forgot to mention is that bypassing windows update on the 2008 machines and downloading an update directly from MS does work at normal speeds.
    That is expected behavior.
    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2011)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    My Blog: http://onsitechsolutions.spaces.live.com
    Friday, May 13, 2011 4:23 PM
    Moderator
  • We are having the same 2008 R2 MS update download stall issues described above. This is not a bandwidth issue for us.
    So, let me clarify here... if you have machines that are having issues downloading from an Internet-based resource, and that resource is not your own WSUS server -- then this is not a **WSUS** issue and is not an appropriate question for this forum. It is a Network issue, or an Internet issue, or perhaps even a ServerOS issue, but it's out-of-scope for this forum unless it's downloading from a WSUS Server.
    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2011)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    My Blog: http://onsitechsolutions.spaces.live.com
    Friday, May 13, 2011 4:25 PM
    Moderator
  • I have exactly the same issue. and is NOT, I repeat it is clearly NOT bandwith related. Windows update just stalls on my 2008 R2 server while all other machines in the office (mixute of XP, Vista, Win7 Pro/Home, Win2003) have no problems.  I checked cables, switched ports but NO GO. Normal downloads are fast if not faster comapared to the other machines.
    Wednesday, July 27, 2011 10:47 AM
  • this is realy bad... and no clear cause
    • Proposed as answer by vami Thursday, July 28, 2011 3:29 PM
    • Unproposed as answer by vami Thursday, July 28, 2011 3:29 PM
    Thursday, July 28, 2011 2:07 AM
  • What countless hours of search, head banging, and "try this, try that" could not do a simple command line did!!!!!!!!!!:


    netsh int tcp set global rss=disabled chimney=disabled autotuninglevel=disabled


    What all this means I don't know and I don't care. Network performance and downloads don’t seem to be affected.

    I hope this helps others; it was sooooooo frustrating it was not fun at all because this problem was affecting not only win update downloads but scripts and programs utilizing WinHttpRequest

     

    • Proposed as answer by vami Thursday, July 28, 2011 3:38 PM
    Thursday, July 28, 2011 3:38 PM
  • netsh int tcp set global rss=disabled chimney=disabled autotuninglevel=disabled

    What all this means I don't know and I don't care.


    Perhaps if you did... you could have resolved this on your own much sooner. :-)

    For reference, and edification:

    http://support.microsoft.com/kb/951037

    btw.. it might also help to ensure that the NICs in your systems have the latest driver software installed.


    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2011)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    My Blog: http://onsitechsolutions.spaces.live.com
    Thursday, July 28, 2011 4:49 PM
    Moderator
  • This didn't seem to work for me. :-(
    Sunday, December 27, 2015 3:30 PM