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Can't get remote desktop to work. RRS feed

  • Question

  • Hello. 

    I have a mac and am trying to get Microsoft Remote Desktop to work. I thought I followed all the steps correctly but nothing is happening. 

    Here's what I did: 

    -Downloaded the Microsoft Remote Desktop to my mac 

    -Hit the 'New/+' button

    -entered my outlook email as my gateway and entered my IP address. For connection name I put "Internet Explorer"

    -Then I hit start, and I got a message that said "Unable to connect to remote PC. Please verify Remote Desktop is enabled, the remote PC is turned on and available on the network, and then try again"


    Do you know what I'm doing wrong? Thanks.

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    Sunday, July 14, 2019 11:06 PM

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