I have a 2008 R2 server which is a DC, when i try to check for updates I receive the following error in the log
2010-05-17 11:21:37:884 784 22c4 AU WARNING: GetUpdateMetadata2 failed, error = 0x80070005
2010-05-17 11:21:37:885 9308 239c WUApp FATAL: Failed to call GetUpdateData for updates, hr=80070005, lcid=00000409
2010-05-17 11:21:37:885 9308 239c WUApp WARNING: Failed to load the update list, error 80070005
2010-05-17 11:21:37:885 9308 239c WUApp WARNING: Failed to populate update list with error 80070005
2010-05-17 11:21:37:885 784 24fc AU WARNING: GetUpdateMetadata2 failed, error = 0x80070005
2010-05-17 11:21:37:886 9308 239c WUApp FATAL: Failed to call GetUpdateData for updates, hr=80070005, lcid=00000409
2010-05-17 11:21:37:886 9308 239c WUApp WARNING: Failed to load the update list, error 80070005
2010-05-17 11:21:37:886 9308 239c WUApp WARNING: Failed to populate update list with error 80070005
2010-05-17 11:21:37:886 784 24fc Agent WARNING: WU client fails CClientCallRecorder::EnumerateService with error 0x80070005
2010-05-17 11:21:37:886 9308 239c WUApp WARNING: Error displaying Opted In Service summary: 80070005
2010-05-17 11:21:42:592 784 22a8 Report CWERReporter finishing event handling. (00000000)
i also cannot start or stop the wuauserv.exe via the command line i receive
System error 5 has occurred.
Access is denied.
I am logged into the server with a Domain admin account
There is no WSUS server in the domain, there once was but it has been removed and the group policies have been altered.
Can anyone help me!! I'm pulling my hair out and there isn't much left..
The error code 8007005 that you received when trying to check updates means access is denied.
Please first check whether Domain Administrator group is a member of Domain Guests group. If so, please remove it from Domain Guests group.
That will cause the permission issue.
To resolve the problem, Please try the methods below.
Method 1: Reset Windows Update components.
Please follow the instructions described in the following KB article. Please make sure to backup the registry before you modify it
in case any problem occurs.
How do I reset Windows Update components?
Method 2: Use
SubInACL tool to repair file and registry permissions. Please refer to the article below for the detailed steps. Be sure to backup the registry before you make any changes.
Solving setup errors by using the SubInACL tool to repair file and registry permissions
Please note this error could also be caused by some third party firewall or antivirus softwares. Please disable these softwares and check
whether this problem occurs.
To get better support on this Windows Update issue, please go to WSUS forum in the future. Here’s the link for your convenience.
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