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administrator account is locking user documents randomly RRS feed

  • General discussion

  • Hi, we are having an admin account that will randomly go out on our server and lock excel files for example, and it will do this when the admin account isnt even logged in. It happens periodically and is random. Any thoughts on how to fix this?
    Thursday, September 9, 2010 6:42 PM

All replies

  • Hi, we are having an admin account that will randomly go out on our server and lock excel files for example, and it will do this when the admin account isnt even logged in. It happens periodically and is random. Any thoughts on how to fix this?


    I suspect that this is due to a virus or a malware program.

    Please run a full scan on your disks so that you delete all the viruses and the malware program (Please download the last updates for your security softwares before the scan).

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

     

    Thursday, September 9, 2010 7:02 PM