After exporting OST to PST, folder appear empty, yet the number of items shows. RRS feed

  • Question

  • Dear Support:

    I need to backup an Outlook 2019 ost file into a portable pst that can be shared with other computers or simply for backup purposes before messing up with the server. This happens from time to time.

    Now, something funny happens. The resulting pst has a size corresponding to number of mails stored and unread items are showned beside folders, but he folder appears empty. That's it, no items are displayed.

    Now, if you type anything in the search box, for instance "a" -one of the most common letters in use-  results appear showing matching emails (perhaps all except for those rare ones lacking of an "a").

    Furthermore, if you select all oft the results form such search and copy them once again to a bran new separate pst files, this time they show permanently.  You can now transfer this file to another computer as a reference backup or keep it before deleting anything from the server.

    Why has one to go around so many tricks to get a simple backup of an ost? it hits me... In Thunderbird every mail you download on imap remains there for good.  You just have to backup the folder and restore it any where.

    Is there a simpler way? isn't this a total bug from Microsoft?

    Office 2019, Windows 10 Pro


    Sunday, August 30, 2020 9:12 PM

All replies

  • Use the OST to PST Converter software and easily convert your OST document to PST, EML, EMLX, MBOX with email residences, including attachments, tasks, notes, journals, calendars, zip attachments, and embedded photos. In addition to some emails, you can also convert individual emails to different formats by helping all MS Outlook versions 2019, 2016, 2013, 2010, 2007, etc.

    More info:- https://www.filefixutility.com/osttopst/

    Monday, August 31, 2020 12:32 PM
  • For the exact importance use the OST to PST Migration Application that gives consensus to transfer more than one file. It expressions the preview of move mailbox before the exporter process. Without downloading OST in your system you can change your data into Outlook and other file formats like MSG, MBOX, EML, EMLX and PST.

    For more information, visit: https://www.gaintools.com/ost/pst/

    Monday, August 31, 2020 3:15 PM
  • Try this Regain OST to PST Converter tool and easily Solve your OST file Corruption issue and with this software you have follow some easy steps and you can Convert your OST file to PST file format and after Exporting OST to PST you can easily see the your Converted files.

    Checkout this amazing tool here: https://www.regainsoftware.com/ost-to-pst-converter.html

    Tuesday, September 1, 2020 11:56 AM
  • Hi,

    Maybe you have missed something. For manual solutions, you can follow the below link. It will help you to convert OST file to Outlook PST format.

    Manual solution: https://www.syscurve.com/blog/how-to-convert-ost-to-pst.html

    If you are searching for a simple solution, then I would recommend SysCurve OST Converter. It is one of the best software that easily change OST file to PST format.

    To know more about this tool, visit: https://www.syscurve.com/ost-to-pst-converter.html


    Mayank Sharma

    Thursday, September 3, 2020 1:29 PM
  • Here, I am providing you the best suggestion for conversion of OST files to PST file format on Mac. It also recovers OST file data along with whole corrupted Outlook OST email items such as - Inbox, outbox, sent mail, note, task, journals, and draft, etc. I have a great experience on working this tool. The tool simply works fast without any hurdles. It’s a great solution to your problem. I used Mailvita OST to PST Converter for Mac tool first time on the suggestion of my technical head and got flawless results. This application supports all Mac OS versions. It also provides free trial version software.
    Saturday, September 5, 2020 3:51 PM
  • to take backup from OST to PSt , easiest way to create a empty pst and copy all emails to that pst or use archiving option in Outlook.
    Sunday, September 6, 2020 5:56 AM