none
Resolution :Error number: 0x8DDD0002

    Debate general

  •  Resolution :Error number: 0x8DDD0002

    (Root cause of this error is Admin rights issue, Check for the necessary rights to the user you logged in)

    To resolve this issue, use one of the following methods. If Method 1 does not resolve the problem, use Method 2.
    • Method 1

      Verify that you are logged on as a user who belongs to the local Administrators group.

      Windows XP

      Click Start, click Run, type nusrmgr.cpl, and then click OK to open the User accounts window.

      If you are part of a network domain, follow these steps:
      1. In the User Accounts window, click to select your account from the list, and then click Properties.
      2. On the Group Membership tab, verify that you are in the Administrators group.
      If you are not part of a network domain, follow these steps:
      1. In the User Accounts window, click your account, and then verify that Computer Administrator appears under your account name.

      Windows 2000

      1. Click Start, click Run, type compmgmt.msc, and then click OK.
      2. In the Computer Management window, expand System Tools, expand Users and Groups, and then click the Users folder.
      3. In the right pane of the Computer management window, right-click the user whose user rights you want to verify, and then click Properties.
      4. On the Member Of tab, verify that Administrators is listed in the Member of box.
      After you logged on as an administrator, try to visit the Windows Update Web site or the Microsoft Update Web site again. If the problem is resolved, do not continue troubleshooting.
    • Method 2

      Delete temporary Internet files. To do this, follow these steps:
      1. Open the Internet Explorer window, click Tools, and then click Internet Options.
      2. In the Internet Options window, click the General tab, under Temporary Internet files, click Delete Files, and then click OK.
      Try to visit the Windows Update Web site or the Microsoft Update Web site again. If the problem is resolved, do not continue troubleshooting.
    • Method 3

      Verify the permissions on the registry keys that are used by the Windows Update client and the Microsoft Update client.
      1. Click Start, click Run, type regedit, and then click OK.

        Note In Microsoft Windows 2000 or in Microsoft Windows NT 4.0, type regedt32 instead of "regedit."
      2. Locate and select the following registry key:
        HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate
      3. On the Edit menu, click Permissions, click Add, and then type everyone in the dialog box that appears.

        Note In Windows 2000 or in Windows NT 4.0, click
        Permissions on the Security menu.
      4. Click Check Names, and then click OK.
      5. Select Everyone in the Group or user names list.
      6. Under Permissions for Everyone, click to select the Full Control check box in the Allow column.

        Note that the
        Read check box in the Allow column is now also selected.
      7. Select each user, in turn, in the Group or user names list, and then verify that no check boxes are selected in the Deny column. Click to clear any check boxes that are selected in the Deny column.
      8. Click Advanced, click to select the Replace permission entries on all child objects check box, and then click OK.
      9. Click YES if you are prompted for confirmation, and then click OK to close the dialog box.
      Try to visit the Windows Update Web site or the Microsoft Update Web site again. If the problem is resolved, do not continue troubleshooting.
    • Method 4

      Verify the permissions for you on the folder structure used by the Windows Update client or by the Microsoft Update client.
      1. Click Start, click Run, type explorer, and then click OK.
      2. Expand My computer, expand System Drive, and then expand WINDOWS.
      3. Right-click SoftwareDistribution, and then click Properties.
      4. In the SoftwareDistribution Properties window, click the Security tab, and then verify that whether you are in the Group or user names list.
      5. In the Group or user names list, select Everyone. Under Permissions for Everyone, click to select the Full Control check box in the Allow column.

        Note that the
        Read check box in the Allow column is now also selected.
      Try to visit the Windows Update Web site or the Microsoft Update Web site again. If the problem is resolved, do not continue troubleshooting.
    • Method 5

      Rename the Catroot2 folder. To do this, type the following commands at a command prompt, pressing ENTER after each line:
      net stop cryptsvc
      ren %systemroot%\system32\catroot2 oldcatroot2
      net start cryptsvc
      Then, try to visit the Windows Update Web site or the Microsoft Update Web site again. If the problem is resolved, do not continue troubleshooting.
    • Method 6

      Rename the SoftwareDistribution folder. To do this, follow these steps.
      1. Restart the computer in Safe mode.
      2. Locate and then rename the Drive:\Windows\SoftwareDistribution folder to SoftwareDistribution.old.

        Note Drive is a placeholder for the system drive.
      3. Restart the computer in Normal mode.


     

    Regards,
    Sohail Patel.


    Regds,"A journey of a thousand miles begins with a single step."
    domingo, 01 de febrero de 2009 8:13

Todas las respuestas

  • Getting 0x8DDD0002 error for Windows Updates on XP PRO SP3.  Appreciate the step-by-step detail how you addressed this error and hope you can please help me resolve further.  Resolution :Error number: 0x8DDD0002 Methods 1,2,3 all okay. 

    For Method 4, my logged in user (with admin privileges) is NOT listed in user name list.  Even after adding my user(admin) login to list, Method 5 says "access denied" after rename command (same result running Command Prompt "as Administrator" from All Programs), so appears there may be other issues. 

    I do not have any restore points dated prior to the problem. After recent malware attack (my fault!) I ran MS Safety Scanner to eliminate, and Trend Micro Housecall to confirm.  Did repair install of XP PRO SP2 with subsequent download install of SP3 (unable to do other updates) and IE8, ran MS Malicious Software Removal and Trend Micro Internet Security scan, both = no problems detected.

    Besides problem with Windows Update, my desktop is blank (no wallpaper or icons, nothing happens when right clicked), taskbar is there including START menu and appear to function normally, ALL PROGRAMS lists everything but each individual program says "(Empty)" - programs do still exist and can be accessed through My Computer, as well as photos and documents.  It's like my user account works for login and shows up as "Computer Administrator" in Control Panel, but otherwise does not exist.

     -- Joe

    miércoles, 19 de octubre de 2011 18:26