Server only communicate with my network when I'm using safe mode with network


  • Good morning!

    I'm using Windows Server 2003 and I cannot communicate with my network in normal startup.

    In safe mode with network, I can "ping" other ip addresses, get dhcp ip address, surf on the internet, make remote connections in other servers and I can access shared folders.

    Using normal startup, none of the items I mentioned above works.

    I did the following procedures, without sucess:

    - Installed a network card off-board;

    - Update network drivers;

    - In normal startup, I made msconfig, unchecking all itens in startup tab, marking "hide all Microsoft Services" and unchecking all others;

    - Remove Symantec, using manual removal;

    - Fix ip address in network properties.

    Any idea to solve this problem?


    mercredi 29 février 2012 13:57


Toutes les réponses

  • Hello Carlos

    If the server is working in safe mode it means that there is any third party that is causing the issue and there is no question about that.

    Do this,

    Go to msconfig and under service Check the box that says “Hide all Microsoft Service”. Then uncheck  all the services and reboot, Try to connect to the network and see if that works.

    Now one by one keep enabling service and see which one is causing the issue.

    mercredi 29 février 2012 22:02
  • Hi!

    I tried this option, like I mentioned in my first post, but doesn't work.

    I saw some logs in event viewer, but I didn't find anything.

    Any idea?!

    jeudi 1 mars 2012 18:11

    Hi Carlos,

    Thanks for posting here.

    > I saw some logs in event viewer, but I didn't find anything.

    So could you share the descriptions and ID of these error or warring events  with us in order to troubleshoot.

    Please also try to reset the TCP/IP on this problematic host and see how is going :

    How to reset Internet Protocol (TCP/IP)

    Troubleshooting tips in the links below should also help:

    How to troubleshoot TCP/IP connectivity with Windows XP

    Advanced network adapter troubleshooting for Windows workstations


    Tiger Li

    Tiger Li

    TechNet Community Support

    vendredi 2 mars 2012 06:55

  • In Normal mode, On the client run the cmd as administrator.

    Execute “fltmc” and paste the output here.

    Can you please paste the details of the event viewer?

    vendredi 2 mars 2012 12:37
  • Good Morning!

    Unfortunately, i didn't have much time to do more procedures, so I reinstall my server to solve the problem.

    Thanks for all!


    jeudi 15 mars 2012 13:37