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outlook使用问题 RRS feed

  • 问题

  • 每次往outlook邮箱发送邮件时会收到回信,见下图,但是实际可收到邮件,麻烦协助, 但是其他邮箱如163.com等就发不进来。

    Your message couldn't be delivered because the recipient's email system wasn't able to confirm that your message came from a trusted location.

    For Email Administrators
    This error is related to the Sender Policy Framework (SPF). The destination email system's evaluation of the SPF record for the message resulted in an error. Please work with your domain registrar to ensure your SPF records are correctly configured.

    或者出现此段

    newxmmxszc62.qq.com rejected your message to the following email addresses:

    Your message couldn't be delivered because an email server outside Office 365 returned an error that indicates that the recipient's domain (the text after the "@" symbol in the recipient's email address) doesn't exist. To fix this contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that when trying to send them a message you got an error that their domain doesn't exist. Only the recipient's email admin can fix this problem.

    For Email Admins
    When Office 365 tried to send the message to the external email server, the external server returned the error below. This error indicates that the recipient's email domain can't be found in the Internet's Domain Name Service (DNS) directory. In order to know where to send the message, the recipient's domain must be listed in the DNS directory. Only the recipient's email admin can fix this. To fix the problem, contact the recipient's email admin and give them the error and the name of the external email server that reported the error. Ask them to work with their domain registrar to make sure their domain is properly set up and their DNS records are properly replicated across the Internet.

    Only the recipient's email admin can fix this. Unfortunately, Office 365 support won't be able to help with these kinds of externally reported errors.


    newxmmxszc62.qq.com gave this error:
    Remote server returned recipient domain does not exist -> 550 Domain may not exist or DNS check failed [MIPwHGjPXY+x5IJ31VxDp1KqZ7Qmq7GS5v43t1jIGlg8k+zUVJKNXtT3Svgh6ekjOg== IP: 104.47.14.55].

    然后是

    Subject: Re:Undeliverable: Re:test
    This email address is not monitored. Please visit http://postmaster.outlook.com for information about sending email to Outlook.com, including troubleshooting information. If you are an Outlook.com user please visit http://answers.microsoft.com/ to learn more about our services, find answers to your questions, and share your feedback.
    
    Sincerely,
    
    Outlook.com Team
    Microsoft
    One Microsoft Way. Redmond, WA 98052, USA.
    
    
    
    Microsoft respects your privacy. To learn more, please read our online Privacy Statement at http://privacy.microsoft.com





    2020年5月14日 7:04

答案

  • 您好,

    欢迎访问我们的论坛,这里我们主要讨论关于Outlook客户端的常见问题。

    根据您的描述,您在使用其他邮箱(例如163.com邮箱)给Outlook.com邮箱发送邮件时遇到错误,无法发送。我在我的环境中测试使用163.com邮箱给Outlook.com邮箱账户发送邮件,可以正常发送。根据您提供的报错信息显示,问题可能与您的Outlook.com邮箱账户本身的电子邮件域有关。据我所知,从客户端的角度没有相关的设置会影响到这个问题。为了更好地解决您的问题,建议您尝试访问Hotmail论坛发帖以获取相关信息。

    之所以建议您访问Hotmail论坛发帖是因为在正确的论坛里将会有我们最了解您所遇到的问题的人员,而经常浏览论坛的其他伙伴也可以就您的问题分享他们的知识和经验或者从您和我们的互动交流中学习。

    感谢您的理解,希望您的问题能够很快解决。

    此致,

    敬礼

    Jeff Yang


    如果以上回复对您有所帮助,建议您将其“标记为答复”. 如果您对我们的论坛支持有任何的建议,可以通过此邮箱联系我们:tnsf@microsoft.com.


    • 已标记为答案 eijayo 2020年5月17日 11:45
    2020年5月15日 3:23

全部回复

  • 您好,

    欢迎访问我们的论坛,这里我们主要讨论关于Outlook客户端的常见问题。

    根据您的描述,您在使用其他邮箱(例如163.com邮箱)给Outlook.com邮箱发送邮件时遇到错误,无法发送。我在我的环境中测试使用163.com邮箱给Outlook.com邮箱账户发送邮件,可以正常发送。根据您提供的报错信息显示,问题可能与您的Outlook.com邮箱账户本身的电子邮件域有关。据我所知,从客户端的角度没有相关的设置会影响到这个问题。为了更好地解决您的问题,建议您尝试访问Hotmail论坛发帖以获取相关信息。

    之所以建议您访问Hotmail论坛发帖是因为在正确的论坛里将会有我们最了解您所遇到的问题的人员,而经常浏览论坛的其他伙伴也可以就您的问题分享他们的知识和经验或者从您和我们的互动交流中学习。

    感谢您的理解,希望您的问题能够很快解决。

    此致,

    敬礼

    Jeff Yang


    如果以上回复对您有所帮助,建议您将其“标记为答复”. 如果您对我们的论坛支持有任何的建议,可以通过此邮箱联系我们:tnsf@microsoft.com.


    • 已标记为答案 eijayo 2020年5月17日 11:45
    2020年5月15日 3:23
  • 好的,谢谢,我已发帖提问,等待回复。
    2020年5月17日 11:11